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AquariumPlants.com

3.8

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AquariumPlants.com Reviews Summary

AquariumPlants.com has a rating of 3.8 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AquariumPlants.com most frequently mention good condition, customer service and ice pack. AquariumPlants.com ranks 1st among Aquariums sites.

service
33
value
46
shipping
45
quality
195

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3,634 reviews

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Nevada
1 review
0 helpful votes
Follow Karen C.
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Good Quality
February 18, 2021
Updated review

Received the plants in very good condition. Got them planted and they look great and are doing well. Very happy with this purchase. I will be back for future plant needs.

Date of experience: February 17, 2021

Website easy to navigate, prices good
February 8, 2021
Previous review

Website easy to navigate, prices good

Date of experience: February 7, 2021
Kentucky
1 review
0 helpful votes
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A little glitch, but perfect in the end
February 12, 2021
Updated review

There was a special on the website to get 30$ off a CO2 cylinder with purchase of a carbon doser regulator. At checkout, no discount was present. I called customer service. They were very pleasant and said there was a problem with the website and it would be fixed and to try again the following day. I did that about 7 times over the next week and a half with the same result. I left multiple messages on their answering machine with no call back. Finally, I just paid the extra money out of frustration.

Update: AquariumPlants.com fixed the website and sent me a 30$ refund. The process was a little frustrating but nobody is perfect and in the end, they did exactly what they promised, so I'm changing my review from 2 to 4 stars. By the way, the CarbonDoser is fantastic.

Date of experience: February 11, 2021

There was a special on the website to get 30$ off a...
February 1, 2021
Previous review

There was a special on the website to get 30$ off a CO2 cylinder with purchase of a carbon doser regulator. At checkout, no discount was. I called customer service. They were very pleasant and said there was a problem with the website and it would be fixed and to try again the following day. I did that about 7 times over the next week and a half with the same result. I left multiple messages on their answering machine with no call back. Finally, I just paid the extra money out of frustration.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
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So Far so good..
February 3, 2021
Updated review

So Far so good. Easy to find what I was looking for ( by name!)

Date of experience: February 3, 2021

So Far so good..
January 24, 2021
Previous review

So Far so good. Easy to find what I was looking for ( by name!) TY

Date of experience: January 24, 2021
Texas
1 review
0 helpful votes
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Great plants
February 3, 2021
Updated review

Great selection and great prices with fast shipping

Date of experience: February 2, 2021

Great selection and great prices with fast shipping
January 23, 2021
Previous review

Great selection and great prices with fast shipping

Date of experience: January 23, 2021
Minnesota
1 review
0 helpful votes
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Beautiful plants
January 28, 2021
Updated review

The plants are so nice and in good shape when they got here. I was a little concerned because they came on a day that it was 9° outside. But they weren't frozen at all.
I wish there were more planting specifications in the descriptions.

Date of experience: January 28, 2021

I wish there were more planting specifications in the...
January 18, 2021
Previous review

I wish there were more planting specifications in the descriptions.

Date of experience: January 17, 2021
Sweden
1 review
0 helpful votes
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Beginner tank set-up
January 28, 2021
Updated review

Pretty good sample of plants. Shame I missed the crabs and shrimp though.

Date of experience: January 28, 2021

Pretty good sample of plants
January 18, 2021
Previous review

Pretty good sample of plants. Shame I missed the crabs and shrimp though.

Date of experience: January 17, 2021
New York
1 review
0 helpful votes
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Always been pleased with aquarium plants. Com and aside...
January 28, 2021
Updated review

Always been pleased with aquarium plants. Com and aside from buying in my local store I doubt I will ever use another online retailer. 10/10 every time

Date of experience: January 27, 2021

Always been pleased with aquarium plants. Com and aside...
January 18, 2021
Previous review

Always been pleased with aquarium plants. Com and aside from buying in my local store I doubt I will ever use another online retailer. 10/10 every time

Date of experience: January 17, 2021
New York
1 review
0 helpful votes
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Fantastic plants
January 27, 2021
Updated review

Excellent Experience so far, easy to use and very informative website

Date of experience: January 26, 2021

Excellent Experience so far, easy to use and very informativ...
January 16, 2021
Previous review

Excellent Experience so far, easy to use and very informative website

Date of experience: January 16, 2021
Maine
2 reviews
0 helpful votes
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First time plant order
January 25, 2021
Updated review

My plants arrived safe and sound. Great looking plants. The packaging is ABOVE AND BEYOND! Thank You... your number 1

Date of experience: January 25, 2021

First time plant order
January 15, 2021
Previous review

My plants arrived safe and sound. Great looking plants. The packaging is ABOVE AND BEYOND! Thank You... your number 1

Date of experience: January 15, 2021
Ohio
1 review
0 helpful votes
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Healthy beautiful thriving plants!
January 16, 2021
Updated review

Fast and easy. Great details and descriptions of all products! Make sure to check their shipping info. It all depends on what day you order from them, but mine arrived super fast after shipped, and all of my plants were healthy and alive! This is my second purchase with them and both of my orders turned out great. They haven't let me down yet! I usually always purchase large orders, so I know I can trust their quality when ordering from them!

Date of experience: January 16, 2021

Fast and easy
January 6, 2021
Previous review

Fast and easy. Great details and descriptions of all products!

Date of experience: January 6, 2021
Kentucky
1 review
0 helpful votes
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Great as always
January 15, 2021
Updated review

. Got my order in today. Beautiful plants, in great shape. Always pleased!

Date of experience: January 15, 2021

.
January 4, 2021
Previous review

.

Date of experience: January 4, 2021
Texas
1 review
0 helpful votes
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Beautiful and fast
January 12, 2021
Updated review

This will be my second purchase nobody beats you prices or quality

Date of experience: January 11, 2021

This will be my second purchase nobody beats you prices...
January 1, 2021
Previous review

This will be my second purchase nobody beats you prices or quality

Date of experience: January 1, 2021
Kentucky
1 review
0 helpful votes
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Live plant purchase
January 8, 2021
Updated review

Would give a 5 but until I receive the purchased items in good condition, no one gets a 5

Date of experience: January 8, 2021

Would give a 5 but until I receive the purchased items...
December 27, 2020
Previous review

Would give a 5 but until I receive the purchased items in good condition, no one gets a 5

Date of experience: December 26, 2020
Georgia
2 reviews
0 helpful votes
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Trial order
December 26, 2020
Updated review

Very long time since my last order. I wanted to check out current quality. I would like to see a stock list.

Date of experience: December 25, 2020

Like to see a stock list
December 16, 2020
Previous review

Like to see a stock list.

Date of experience: December 15, 2020
Illinois
1 review
0 helpful votes
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100% Will Be Shopping Again
December 19, 2020
Updated review

The website was well organized and easy to use. The prices seem very fair! They provide really good prices on shipping, which is usually an issue I run into with other sites. My plants came completely undamaged/dead.

Date of experience: December 19, 2020

Very easy and nicely organized
December 9, 2020
Previous review

Very easy and nicely organized.

Date of experience: December 8, 2020
Texas
1 review
0 helpful votes
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Fresh plants
December 14, 2020
Updated review

Plants were received well packaged and very fresh. Ordering was easy and delivery fast.

Date of experience: December 13, 2020

Easy site to use
December 3, 2020
Previous review

Easy site to use

Date of experience: December 3, 2020
Massachusetts
1 review
0 helpful votes
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Never Received Items
November 3, 2020

I order some plants and never got any email that they had arrived at a pickup location in my town like I was told I would get. Called and was spoken to in a very rude manner saying it was my responsibility to know when the plants arrived. Was told it is my fault now that the plants have to be returned to the sender and they have to pay extra shipping fees. A very unprofessional business, would not recommend it. Many other retailers out there with better customer service.

Date of experience: November 3, 2020
Randy S. — AquariumPlants.com Rep
over a year old

This customer ordered the plants to be delivered at the local Walgreens fedex center. They never picked up the shipment

India
12 reviews
10 helpful votes
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"Great Experience"
September 4, 2020

This platform was suggested by one of my friends and I was very happy to buy plants from here, they came alive and they were very safe. Also for shipping, they added the cooler packs inside. Overall an incredibly positive experience

Date of experience: September 4, 2020
New York
1 review
0 helpful votes
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Never ever purchase from here. I ordered some items and after two weeks gave a call as nothing was ever sent and I was told I would be getting a call back. Another week later and no call back and then any of my calls never get answered. NEVER EVER PURCHASE FROM HERE! I will be taking further action now as I never received anything at all.

Date of experience: May 18, 2020
Massachusetts
1 review
1 helpful vote
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Poor quality
May 16, 2020

Seemed like a great site. Ordering was simple enough. However when the plants arrived they were in poor shape. I tried contacting them but never received any response!

Date of experience: May 15, 2020

From the business

Considered the "go to" place for Aquarium Plants in the U.S.A.
They've been supplying quality aquatic plants & supplies for 20+ years!
"FRESH from FLORIDA"!
Reputed as "best in the business".


aquariumplants.com
Tampa, Florida, United States