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APEX 4 Kids Reviews Summary
APEX 4 Kids has 59 customer reviews and ranks 169th in the Self Help category. Common review topics include credit card, support team, caleb maddix.
I have been trying to log in on the website Apex4kids but it said that my password is wrong, I tried to use the link I forgot my password but several times, but I never got the instructions to change my password in my email, I checked the spam inbox. I contact the support team, I chatted two times with them, they couldn't help me. They said they will contact me by email later, but nobody contacted me.
I would like that my son watch the videos and read the content in the website. I paid for that, however I very disappointed with all this situation.
I emailed them to ask for refund. Again not answer from them. I'm afraid I'll have to contact my bank to cancel any further charge from them
My daughter is 12-years old and has cerebral palsy, ADHD, anxiety, PTSD, and sensory processing disorder (among other neurological differences stemming from her extreme prematurity).
She hated school - I mean HATED.
When I first saw one of my friends had signed up for Apex4Kids, I wondered if it would help her, but for $7/month it was worth a shot.
We started Apex4Kids in February of this year. By April, she was so motivated that she wanted to start her own business. We started The Ripple Effect Shop as a homeschool project to teach her the basics of economics and entrepreneurship.
Fast forward to now (October) and that business is well on its way to being a huge source of income for our family and has changed our lives, and has taught her the benefits of making an impact on a HUGE scale.
None of this would have been possible without Caleb and Summa Success.
The videos are short enough to keep her attention for the entirety of them, and he explains things in a way that she is able to understand and apply the principles he talks about. His energy and enthusiasm are infectious, and in watching his videos, it even helps ME to stay on track.
We go through regular teenage stuff, but our communication is SOLID and I know that a lot of that is attributed to the things that Caleb is teaching her.
We are forever grateful for this program!
These are the kind of stories we LOVE to hear! We are so happy to hear about your daughter's success with the program.
Be very careful to sign up to Apex 4 kids. I signed up, could never log in due to a typo that was never picked up as the account t wasn't activated via email. I tried to cancel my account numerous times. I received and email from Gaby Kho guaranteeing that my account has been cancelled and that I would not get charged again. A few weeks later it came off my bank account again! I'm now having to cancel it via my bank. I tried to contact them again about it. It has now been more than 48 hours and no response whatsoever. Think twice before signing up.
Carli -
Are you able to shoot me over a direct email ([email protected]) so I can look into your tickets? The reason you may have recievd a bit of a delayed response over the past few days is that some of our teams focus is going into training four new customer support team members so we can have even better support across the board.
Looking forward to hearing from you:-).
I've been emailing that I want to cancel and want a refund and I just get automated messages without results. After an angry email someone polite finally called me and reassured I'll get it, it's been a week and still nothing. The no he called was international. The content is too limited for a 1year subscription..
Hey Arabela - are you able to provide us with the details requested in the private message we sent over so we are able to get this taken care of for you?
I signed up for this membership but was overcharged and disappointed with the product. I have been trying to cancel every sense and I'm still being charged to this day. There is non-existent customer service as I have sent many emails and never received a response. The phone number given to reach customer service just has a message stating that no agents are available to take calls. This is super disappointing and illegal.
Lacey,
I noticed this review and wanted to go ahead and briefly recap where we left off on our call yesterday.
Just to remind you, we ensured that we got your subscription canceled as soon as you reached out to us. As I mentioned, it does look like you also added a $47.00 USD purchase to your order, and we are currently in the process of refunding that via PayPal as we had some issues doing that via your credit card.
If you need anything else feel free to reach out and we would be more than happy to help.
Thank you!
Noah L.
Apex4Kids
Follow up as of 10/16/19 - That refund via PayPal has now been issued. Please feel free to reach out if you have any questions.
Purchased the membership. Had issues getting into the website. Took weeks to get a response. Didn't find any thing useful, attempted to get a refund and it took two weeks to get a response. Responded to the email and this time it's been weeks again. Still no refund.
I would not believe anything this kid says.
Hi Legna,
I apologize for any inconvenience this may have caused and appreciate your understanding. We’ve been backed up in the support inbox, however, we’ve just brought on a few new support agents.
Please shoot me out directly so I can review and check your account to [email protected] and I will get you taken care of as soon as possible.
Regards
Gaby Kho
Public Relations and Customer Service Team Lead
Apex4Kids
This is amazing, the videos are great and have super good content. I am loving it! And so is everyone else in my family.
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
This is the best thing you could get for your kids. Not books with big words they can't understand, but active videos your kid can understand. So i really suggest this site. Yes, it takes some effort and money, but in the long run, it just gets better and better!
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
This whole site is poorly thought out. There is no way to give your kid access without giving them your login details. Chat support is ambiguous at best with answers. Seeing how poor this service is set up, I don't even want to bother with the content because it will be as bad as my first experinces with the site.
Thanks for reaching out. We are so sorry to hear about that. Would you be kind enough to drop me a line ([email protected]) when you get a chance so I can personally get those resolved for you?
My kids are 10, and 6. They love your videos! I'm not sure why some kids are getting bored... but I and my kids love it!
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
My kids are 12,14, and 17 and they feel the videos are for a much younger child. They cringe at all his memes and he's a little too excited. Something for older kids would be appreciated with more hands-on activities, not just books or videos.
Hi Karrie, thank you! We are currently working on a new curriculum that will appeal to a wider variety of audiences, and it should be launched in mid-December. If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
My kids loved the first couple of videos but after that it was all talk and they got bored. It was equated to Netflix so I thought it was skits etc but it was a lot of good advice that kids just don't want to hear.
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected]. We are currently working on a new curriculum that will appeal to a wider variety of audiences, and it should be launched in mid-December.
I think the idea and the messages are great and positive. My kids are just not interested, they are 13. I think if I found this when my kids were a bit younger, it would have more beneficial. Not knocking this, but just not for us. I will also say my experience with the customer support has been pleasant but the turn around time for my cancellation request has been very very slow!
Jen,
I am sorry to hear about that. We are currently working on a new curriculum that will appeal to a wider variety of audiences, and it should be launched in mid-December.
I just wanted to also make sure that support request has been taking care of. We have been backed up in the inbox but just brought on a few new team members.
Please let me know :).
Noah Lenz
Vice President of Operations
Apex4Kids
My 9 year son likes the videos but he is starting to get bored. I was hoping it would be more like the youtube videos that they are doing challenges but put the learning into it. Its obvious that its a learning video and I lose my son right away, he enjoys them but is not really excited to tune in. Maddix is a bright kid and he's doing a lot of wonderful things. I love the concept and what he is trying do fo the youth. I love his energy and I find it motivational but the videos are supposed to be for my son not me. =)
Gina - I really appreciate your feedback. We are currently working on a more exciting curriculum and will keep this in mind.
Thanks!
Noah Lenz
Vice President of Operations
Apex4Kids
This program is great it gives not only money advice but day to day improvement tips so worth the money and i owe it to my dad
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
I am 25, from Dallas, Texas, and APEX4KIDS will change the world! I am thrilled to be a part of a movement of people who want to live healthier, happier, more productive lives! Caleb's course, has reached millions of people globally, and I hope to follow in his footsteps! I can't wait to make an impact through the concepts learned through APEX4KIDS!
We really do appreciate your kind words! If there’s anything else we can help you with feel free to shoot me a direct email at [email protected].
It's just a bunch of junk salesman videos. We don't have internet on tv or devices so it's not what we thought. I'm not interested and neither are the kids
Jennifer - we are so sorry to hear. Could you please shoot me over an email ([email protected]) and I'll be able to get you cancelled and refunded.
Thanks :).
Noah Lenz
Vice President of Operations
Apex4Kids
My 11-year-old son loves watching the Apex 4 Kids videos and implementing what he's learned. Caleb Maddix is engaging and delivers the phenomenal content very well. My son tells everyone about Apex 4 Kids and the impact it has had on him. Thank you, Caleb!
That's awesome! We love hearing things like this:-).
Jeiazel -
I am so sorry for the delay and also for the confusion; I am guessing that our amazing support team has already gotten this resolved for you, however, if they haven't can you shoot over a message with the details and your email address so we can go ahead and get this resolved for you right away?
Thank you!