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AnyVanReviews 722

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 3rd among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
Follow Deborah P.
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Excellent service
March 2, 2022

Excellent service. Would recommend. Good price and communication.
The driver and his mate were amazing and delivered a 2 and 3 seater sofa even though we had awkward angles and doorways. They were patient and determined.

Date of experience: March 2, 2022
GB
1 review
0 helpful votes
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When customer service seems to have gone by the wayside, AnyVan really stood out. The driver, Kenzie was outstanding! He was efficient, effective and really accommodating and friendly. Can't recommend enough.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow Rory D.
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Thank you Razak and your colleague for making our move simple and pain free! They arrived on time, took care with our items and were very efficient. We moved most of our small items ourselves and left the big items to AnyVan. Would use again!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Had heard unpromising things about Any Van after booking a job with them which was slightly concerning. However, service was efficient from first phone call to final pick up and drop off, and considering how much cheaper they were than any other removal company I would definitely recommend Any Van.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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On time and great workers
March 1, 2022

The men arrived bang on time and worked very hard but carefully with a heavy washer dryer. The pick-up and delivery was very well done. To be recommended.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow D R.
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Excellent Service
March 2, 2022

Excellent service all round. Easy to book, kept us well informed and did exactly the job required when they said they would

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow Sabina G.
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The driver who helped me move was kind and he helped me carry all the furniture. I will definitely use this service again. Thanks guys

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow Lorraine M.
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Great service
March 2, 2022

Very professional and efficient and friendly would thoroughly recommend, time allocated was great on time as planned. Perfect!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Excellent
March 2, 2022

Excellent. Easy to book, hassle free, easy tracking and driver did everything exactly as requested. Whats not to like?!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Great service
March 2, 2022

The team who assisted me with my move were extremely helpful with excellent service and professional throughout. Good value for money. Will use again.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow Tom M.
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Moved my van
March 2, 2022

Excellent service from Dariusz and his colleague, very polite and helpful. Anyvan provided good communication taking the stress out of my recovery, thanks for your service

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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AnyVan super helpful
March 2, 2022

Nick and Michael couldn't have been more helpful. They were on time, very careful and made moving day low stress.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
Follow Sherry S.
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Amazing service from start to finish!
March 2, 2022

These guys were absolutely fantastic! First off, communication was great, with text reminders in advance and a link to track your driver on the day meant we really got to use our time wisely (crucial on moving day when you don't want to be sat around twiddling your thumbs).

The drivers were phenomenal, they managed to pack up a house worth of furniture and memories in 90 minutes, loaded and packed with extreme care that would put a Tetris pro to shame, and somehow managed to smile and laugh the whole time!

At the other end, they were only five minutes behind us, and unloaded faster than they packed up, asking and double checking where everything went, putting things neatly aside, both downstairs and upstairs.

All in all, they managed to have us packed up, moved, and unloaded into our new house before midday!

I would absolutely recommend this service for anyone wanting a truly professional, friendly, and speedy service that is well worth the cost.

In fact, I've already booked them for another job!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Very easy and straight forward!
March 2, 2022

Very easy and straight forward, exactly what you need when you're looking to move lots of items from one place to another. They make that process stress free which is greatly appreciated. Great service!

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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SHAMBLES AVOID!
March 1, 2022

AVOID!
My mum paid £2700, for what? NOTHING! Travelling 500 miles north, turns up in a much smaller van then paid for, a FULL list was sent so they knew EXACTLY what they were taking. Left half of the items behind, demanded another £700 out of her to then get these items ( they didn't even turn up for them)!

Don't speak a word of English! VERY RUDE! Oh and to top it off STILL waiting for our first load of stuff to arrive!

SEE YOU IN COURT SCAM ARTISTS!

Date of experience: March 1, 2022
GB
1 review
1 helpful vote
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Incredible Service!
March 1, 2022

Absolutely incredible service. We were in dire need of a move down to an spontaneous eviction and stumbled across this company whilst browsing for removals, and it paid off massively. The lads they provided did an exceptional job at moving our stuff quickly and effectively, and considering we were on a a top floor flat with no lift, they got on with it and worked incredibly hard. Would highly recommend! 10/10

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Efficient
March 1, 2022

Easy online setup. Great removals team. Would definitely use again in the future. Pleased with the team effort.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Efficient service
March 1, 2022

Kept me up to date from start to finish with expected times of arrival and it was easy to amend my booking to add further items. The drivers that attended were helpful and efficient too.

Date of experience: March 1, 2022
GB
1 review
0 helpful votes
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Efficient and professional
March 1, 2022

I have used AnyVan twice now and on both occasions they arrived when they said they would and were very helpful and professional. The tracking link is very useful on the day of collection/delivery.

Date of experience: March 1, 2022
Washington
1 review
0 helpful votes
Follow Suzanne S.
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Great company
March 1, 2022

Bought a second hand sofa and two armchairs and needed them bringing from Gravesend to Horsham. Anyvan were extremely efficient and quick. Initial Communication by phone and confirmation by email was straightforward. The crew collected on time, texting just before arrival and the same for the delivery with the added convenience of being able to track the whole journey. Overall a great easy experience. Would not hesitate to recommend

Date of experience: March 1, 2022

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
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