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AnyVan

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 4th among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
Follow David L.
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Value for money
February 9, 2022

Great service with special thought to other people's property. Punctual service with great tracking service. Friendly and polite workmen.
Great value for money will definitely use again

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
Follow Georgia H.
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Brilliant from start to finish. Made a potentially stressful house move stress free. Driver had a great attitude, easy going, friendly and did most of the heavy lifting. Turned up with blankets for protection/padding. Furniture was loaded thoughtfully and all arrived perfectly.

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Good service
February 10, 2022

Great service but the only reason why I am giving 4 stars is because they wanted to charge me £50 extra for the movers to carry my belongings from the old property to the van and from the van to the new property. When I told them I cannot afford it and it sounds like a huge amount to pay just for carrying personal belongings (I had no furniture, just bags and boxes), they decided to charge me £30 instead as they said that in this case, only one guy would do the carrying instead of 2 (for whom I would be charged the initial £50). I think this is an overpriced service and I know for a fact that a lot of drivers would happily carry a few items free of charge or on a much lower fee that £30-£50.

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Great service!
February 9, 2022

I had a 55'' TV to move from my old flat to a new one. They showed up on time, all went smooth - 100% recommended!

Date of experience: February 8, 2022
California
1 review
0 helpful votes
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Satisfied Customer
February 9, 2022

Great experience using Anyvan. I booked with a Lovely girl called Emma who couldn't do enough. Very professional and great value. Tracking throughout.
Will definitely recommend family and
Friends.
Teresa

Date of experience: February 8, 2022
GB
1 review
0 helpful votes
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Shocking Service, avoid!
February 3, 2022

If I could give this company minus stars I would! Avoid at all costs! Terrible service! Slow, moaned the entire time and then dumped clearly marked boxes all in one room! They also informed me late afternoon that I would require two trips as too much to fit in one van, they knew the new buyer was waiting for keys! I only lived in a small 2 bed not a mansion!, why did they send a van that was not big enough to accommodate the expected one trip! If this wasn't bad enough the driver then blackmailed me and stated that a second trip would not be done the on same day, but if I paid £100 in cash then it could be done but only if the kids and I helped to carry boxes from upstairs to the door!
I have complained to the company who had the cheek to offer me £100 refund! Basically giving me back the money I was forced to give the drivers just to complete the job I had already paid for!

Date of experience: February 3, 2022
GB
1 review
0 helpful votes
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Great service
February 1, 2022

Great service from hard working, friendly and efficient team of lads. Just told me to relax while they did all the work! Would recommend.

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
Follow Ludovic P.
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In such a stressful time than moving home, it was great to feel supported. AnyVan definitely made our move much easier. Well organised, well prices and no stress! The team who came to do the move was just brilliant: friendly, quick & efficient. Just a perfect experience. Thank you AnyVan!

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Great service
February 1, 2022

Very easy to book, competitive pricing, great communication, delivery was very smooth, lads very polite and helpful, I will definitely use again, 5 star Service.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Great Setvice
February 1, 2022

The two guys that turned up to move our furniture were faultless. Took time to explain how and what they would do. They took care of our furniture just is if it was their own. Really professional service and will use again. Thank you

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Geneva to Morzine
February 1, 2022

Used Alpybus for a last minute short ski trip to Morzine. Good price and impressed with them. Pleasant driver, slight delay at airport but that's not unusual and it was a busy weekend. All in all I was happy with them and would use them again.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
Follow G A S.
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AnyVan plus 2 men
February 1, 2022

Fantastic job done. Removals men were punctual, cheerful, very helpful and efficient. I am very pleased with the job done.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Great service
January 31, 2022

Great service, so professional and polite, great time keeping and communication. Would highly recommend.

Date of experience: January 31, 2022
Washington
1 review
0 helpful votes
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Fantastic service
January 31, 2022

Kept us informed of time of arrival, looked after our item and delivered it safely. Nice polite people. Couldn't fault it.

Date of experience: January 31, 2022
GB
1 review
0 helpful votes
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Would highly recommend
January 26, 2022

Brian was great on the phone. Friendly and knowledgeable and I booked an extra service.
Ian who collected my car was professional, friendly and contacted me twice before arrival. Glad I found them. Using for house removals. Their emails and texts are really useful too

Date of experience: January 26, 2022
GB
1 review
0 helpful votes
Follow Marzena S.
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Very happy with the service, the driver Marian and his colleague arrived on time and the sofa was delivered as expected. They were both very helpful. The service is affordable and very easy to book and manage. I was updated often on whereabouts of my sofa. Highly recommended.

Date of experience: January 25, 2022
GB
1 review
0 helpful votes
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Really efficient removal men organised by AnyVan. Polite, friendly and took the stress off our shoulders. Thanks.

Date of experience: January 25, 2022
GB
1 review
0 helpful votes
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Excellent service. Start to finish. Would recommend to friends and family. Will use again. Arrived on time and Peter and his mate were helpful.

Date of experience: January 25, 2022
GB
1 review
0 helpful votes
Follow A S.
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Easy to use service we experienced no problems and were kept updated throughout I would not hesitate to recommend

Date of experience: January 25, 2022
GB
1 review
0 helpful votes
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Excellent Service
January 17, 2022

Quick and easy to book, helpful customer support, great driver, professional, true to time and very polite. Would use this company again in a heartbeat.

Date of experience: January 17, 2022

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
+120
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