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The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
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Very very satisfied with my experience here. The only thing I would suggest an improvement in is the packaging. Otherwise, very satisfied
The Xbox series X was selling out everywhere and I had the hardest time securing one... until ANTOnline. Smooth transaction and fast shipping. I will definitely be back. A+
Was skeptical about ANTOnline.com as I had not heard about it before.
But they handled it professionally and on time delivery.
For a high demand item like the PS5, the packaging and everything was on point. Definitely telling my friends about this place for a future PS5 drop.
Ordered a Xbox series S bundle. Ups was supposed to deliver and never received it. Contacted customer service and all they said was it was delivered and never sent anything back. Currently Trying to
Dispute but no luck. Customer service never sent me back anything. Contacted email/ and social media platforms. Now I'm out $400 and no one has an answer for me.
I ordered an Xbox series x which was supposed to come with an elite controller. I've yet to receive it. Customer service said it was being re shipped on 11-17, still nothing. Never got a ups tracking number as i requested several times. Called to see what's going on and customer service hung up on me after saying i had to email someone who's email i didn't have. Now approaching Dec 1st and i have no clue where my controller is and still no tracking information. I just want what i paid for and a little transparency with the shipping and arrival. Company seems to have no urgency in getting this situation fixed.
Got both bundles from this site. No issues with delivery. Happy customer
Fast check out process, faster shipping product arrive protected, will buy again
My experience with antonline was amazing I was a first time customer ordering a Xbox series X I ordered it on a Monday and it came thursday that same week this company is amazing and I will be back shopping with them again!
It was a welcome surprise to get right in purchase the Xbox Series X with no issues at all. I'm hoping to be able to get a PS5 as well. I haven't lost all hope yet.
Great service! My package was shipped next day and delivered in less than 5. I'm very happy with my transaction and would not hesitate to buy again through this company.
I was lucky enough to get the ps5 bundle from antonline. As many of you know it was a struggle to secure one with all the hype but antonline came through big.
Overall all experience I'd give it 5/5. Shipping took about 1 week so the anticipation was killing me having to wait but nonetheless happy I was able to secure it.
My purchase went fine and the product turned up quickly. However, I had some issues contacting the company:
1. I never received a confirmation email with my invoice details
2. I initially emailed their customer support asking if I could cancel my order - they never replied
3. I asked them to send my confirmation because I'd never received it - they never replied to that either
So their customer service just seems nonexistent.
My experience with ordering with Antonline.com was excellent. First time customer. But will continue to be for life. Excellent customer service and great selection and prices.
Loved it hope i will buy from again thanks love playing my games in 60 fps and new one as well.
I found this site from a YouTuber and I didn't think it would come this soon. Very fast shipping and everything works. Will buy from again
Went to pick up my package to discover that the tape on the box was not correctly placed and the box had one flap open.
They are concise, on time, and have a great verification process.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

