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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
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8,025 reviews

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Texas
1 review
0 helpful votes
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PS5 came super fast and I am very happy
November 29, 2020

Very very satisfied with my experience here. The only thing I would suggest an improvement in is the packaging. Otherwise, very satisfied

Date of experience: November 29, 2020
New Jersey
1 review
0 helpful votes
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PS5 Purchase
November 29, 2020

Good site and fast service. Received product in timely manner.

Date of experience: November 29, 2020
Georgia
1 review
0 helpful votes
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ANTOnline for the win
November 29, 2020

The Xbox series X was selling out everywhere and I had the hardest time securing one... until ANTOnline. Smooth transaction and fast shipping. I will definitely be back. A+

Date of experience: November 29, 2020
Virginia
1 review
0 helpful votes
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Amazing
November 29, 2020

Was skeptical about ANTOnline.com as I had not heard about it before.
But they handled it professionally and on time delivery.
For a high demand item like the PS5, the packaging and everything was on point. Definitely telling my friends about this place for a future PS5 drop.

Date of experience: November 29, 2020
Oklahoma
1 review
0 helpful votes
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Package never came
December 29, 2020

Ordered a Xbox series S bundle. Ups was supposed to deliver and never received it. Contacted customer service and all they said was it was delivered and never sent anything back. Currently Trying to
Dispute but no luck. Customer service never sent me back anything. Contacted email/ and social media platforms. Now I'm out $400 and no one has an answer for me.

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
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$180 controller missing
December 29, 2020

I ordered an Xbox series x which was supposed to come with an elite controller. I've yet to receive it. Customer service said it was being re shipped on 11-17, still nothing. Never got a ups tracking number as i requested several times. Called to see what's going on and customer service hung up on me after saying i had to email someone who's email i didn't have. Now approaching Dec 1st and i have no clue where my controller is and still no tracking information. I just want what i paid for and a little transparency with the shipping and arrival. Company seems to have no urgency in getting this situation fixed.

Date of experience: November 29, 2020
Indiana
1 review
0 helpful votes
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Great service
November 29, 2020

They shipped sooner than expected and package arrived safely

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
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Ps5 order
November 29, 2020

The only site i was able to get a ps5 from. Was skeptical but it came on time!

Date of experience: November 29, 2020
District of Columbia
1 review
0 helpful votes
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PS5 and Xbox series x
November 29, 2020

Got both bundles from this site. No issues with delivery. Happy customer

Date of experience: November 29, 2020
DO
1 review
0 helpful votes
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Excellent store
November 29, 2020

Fast check out process, faster shipping product arrive protected, will buy again

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
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Xbox series X
November 29, 2020

My experience with antonline was amazing I was a first time customer ordering a Xbox series X I ordered it on a Monday and it came thursday that same week this company is amazing and I will be back shopping with them again!

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
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Xbox Series X
November 29, 2020

It was a welcome surprise to get right in purchase the Xbox Series X with no issues at all. I'm hoping to be able to get a PS5 as well. I haven't lost all hope yet.

Date of experience: November 29, 2020
Missouri
1 review
0 helpful votes
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Very Satisfied
November 29, 2020

Great service! My package was shipped next day and delivered in less than 5. I'm very happy with my transaction and would not hesitate to buy again through this company.

Date of experience: November 29, 2020
Massachusetts
1 review
0 helpful votes
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Ps5 purchase
November 29, 2020

I was lucky enough to get the ps5 bundle from antonline. As many of you know it was a struggle to secure one with all the hype but antonline came through big.

Overall all experience I'd give it 5/5. Shipping took about 1 week so the anticipation was killing me having to wait but nonetheless happy I was able to secure it.

Date of experience: November 29, 2020
Canada
1 review
0 helpful votes
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My purchase went fine and the product turned up quickly. However, I had some issues contacting the company:

1. I never received a confirmation email with my invoice details
2. I initially emailed their customer support asking if I could cancel my order - they never replied
3. I asked them to send my confirmation because I'd never received it - they never replied to that either

So their customer service just seems nonexistent.

Date of experience: November 29, 2020
New York
1 review
0 helpful votes
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This site is legit
November 29, 2020

My experience with ordering with Antonline.com was excellent. First time customer. But will continue to be for life. Excellent customer service and great selection and prices.

Date of experience: November 29, 2020
Minnesota
1 review
0 helpful votes
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It was good
November 29, 2020

Loved it hope i will buy from again thanks love playing my games in 60 fps and new one as well.

Date of experience: November 29, 2020
Maryland
1 review
0 helpful votes
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Xbox series x
November 29, 2020

I found this site from a YouTuber and I didn't think it would come this soon. Very fast shipping and everything works. Will buy from again

Date of experience: November 29, 2020
Kansas
1 review
0 helpful votes
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Half-Opened box
December 29, 2020

Went to pick up my package to discover that the tape on the box was not correctly placed and the box had one flap open.

Date of experience: November 29, 2020
Texas
1 review
0 helpful votes
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Love It!
November 29, 2020

They are concise, on time, and have a great verification process.

Date of experience: November 29, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States