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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
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8,025 reviews

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Texas
1 review
0 helpful votes
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PS5 Preorder
November 24, 2020

Came on time. No complaints. Will definitely check them out again if needed.

Date of experience: November 23, 2020
South Carolina
1 review
0 helpful votes
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PS5 order
November 24, 2020

Order was in excellent condition and delivered on time

Date of experience: November 23, 2020
Alabama
1 review
0 helpful votes
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Ps5
November 24, 2020

I got my ps5 the day of release purchasing through here even though I was sketched out at first because I've never heard of this site I preordered a ps5 through here anyways and I was more than satisfied since I got it the day of release

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Order received.
December 24, 2020

Got my order but the box looked a bit beat up like it was being tossed around. Everything was working so that's good. Other than that only issue I had was receiving my ps5 after launch date.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Prompt
November 24, 2020

It was good. I got the delivery sooner than I was expecting.

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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So, a ton of people trash on this site for not delivering on their promises, well, those people are morons, I would definitely buy from Antonline again in the future as they have great service! It also came super quick as well!

Date of experience: November 23, 2020
Ohio
1 review
0 helpful votes
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Better than expected!
November 24, 2020

This site gets a lot of bad reviews for whatever reason, but I received my PS5 a day after it came out and it works perfectly. The only reason I'm not giving 5 stars is because I didn't get it on launch day, but this probably isn't their fault. The transaction went smoothly and this was the only website I was able to buy a PS5 from.

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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XBox
November 24, 2020

Amazing experience! Updates were sent often and delivery was better than expected!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Great Shipping
November 24, 2020

I'll be honest I was unsure about placing this order for the new Xbox since I had not heard of this site before. However I saw them listed as an official vendor for the new Xbox Series console. My order was delivered on time. Satisfied customer!

Date of experience: November 23, 2020
Virginia
1 review
0 helpful votes
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ANTOnline Followed Through
November 24, 2020

Was able to purchase a PS5 when every other retailer was sold out within moments. ANTOnline was very professional and sent me a confirmation email, a tracking ID, and even followed up to make sure I received everything. Came with everything advertised online. I'm a happy gamer!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Quick
November 24, 2020

It came super fast. I would have liked a little more packaging to protect my merchandise but the large size of the box accommodated it.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Straight forward and well communicated with all the appropriate updates along the way.

Date of experience: November 23, 2020
New York
2 reviews
0 helpful votes
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PlayStation 5
November 24, 2020

I purchased a PlayStation 5 bundle a day after preorders started. The process was easier than any of the big retailers. I got my order before some other who ordered from the big online retailers. They provided updates throughout until it was shipped. I couldn't recommend the site more.

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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PS5 rocks
November 24, 2020

I preordered the PS5 from Antonline. Their site had difficulty dealing with the massive traffic and I didn't know that my order went through until I saw my debit card being credited. Antonline was quick to respond and had no other problems. My only gripe about this was the box that shipped my PS5 looked like it was a prop for a WWE cage match.

The PS5 is much bigger than the PS4. Their controllers are a lot better than the PS4.

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Order received
November 24, 2020

It was an outstanding experience and am thankful for your time and promptness on dealing with my order.

Date of experience: November 23, 2020
Michigan
1 review
0 helpful votes
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Delivery of Purchased Items
November 24, 2020

The experience overall was excellent. Was notified when items were shipping and was able to track them. Everything arrived in great condition. Thanks!

Date of experience: November 23, 2020
Georgia
1 review
0 helpful votes
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PS5
November 24, 2020

The entire experience with ANTOnline was absolutely flawless. Received my PS5 bundle order without any issues or problems. Communication with the company was also top notch.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Did well, but a few issues.
November 24, 2020

The order process was smooth, way smoother than any other site I attempted to make this specific order on. The only things that could use some improvement are:

More points of contact post order - Let us know that it's confirmed. Let us know that it's being packaged. Let us know that it's shipped.

For pre-orders, ship with the aim of arrival on release date. UPS was two days late, and also marked my order delivered over two hours before it actually arrived.

Date of experience: November 23, 2020
Virginia
1 review
0 helpful votes
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Xbox Series X
November 24, 2020

Came with everything, came in one piece and works as intended. I'm a happy buyer.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Smooth Ps5 Preorder
November 24, 2020

Was a little worried since this isn't a "well known" retailer but decided to place my ps5 pre-order here anyway. It shipped on release day and arrived 3 days later. Safely packaged and included all the parts of the bundle (including an email for the electronic portions). Would recommend.

Date of experience: November 23, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States