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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
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8,025 reviews

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Alabama
1 review
0 helpful votes
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Thanks
November 25, 2020

At first I was skeptical but when the PS5 came i was satisfied. It came on time and the site is legit. Thank you all very much... everyone is pleased

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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Right on time
November 25, 2020

Package was delivered on time and as i expected...

Date of experience: November 24, 2020
Washington
1 review
0 helpful votes
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Ps5
November 24, 2020

I got everything that I ordered in a timely manner

Date of experience: November 24, 2020
Maryland
1 review
0 helpful votes
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Legit! ANTOnline came through!
November 24, 2020

Their communication was great and my PS5 arrived with no issues. I will be doing business with them again

Date of experience: November 24, 2020
Oregon
1 review
0 helpful votes
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No problems
November 24, 2020

No issues with the order, delivery date or anything. Only weird part was ups waiving the signature when it got here.

Date of experience: November 24, 2020
Iowa
1 review
0 helpful votes
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Christmas Wish Complete
November 24, 2020

I will say that I quickly ordered the XBOX Series X on pre-order before reading numerous ratings on several sites after the fact. I won't lie, I was worried that what I ordered wasn't going to be delivered. However, I couldn't be happier to wrap a Christmas gift for my 15-year-old son who said this was the only thing he was hoping for this year. He is actually having spine surgery before Christmas, and I wanted to find something to make the holiday seem a little brighter while he's recovering. I received notice that the shipment was on its way, still apprehensive that I was actually going to receive it. The day it arrived, I waited until everyone was already in bed before opening the box. I honestly wanted to jump up and down because I was so excited! I can't wait to see his face on Christmas morning. ANTOnline receives 5+ stars from me. Thank you for making a wish come true in a year that nothing has seemed to go quite right.

Date of experience: November 24, 2020
Washington
1 review
0 helpful votes
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First time i ever ordered anything to a new website that I just found online. I copied my receipt, my statement, conversation etc just incase but it turns out good in the end. My only gripe was the UPS delivery personnel didnt even verify any ID, luckily my neighbor was pretty cool.

Date of experience: November 24, 2020
Maryland
1 review
0 helpful votes
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Ok but can be better
December 24, 2020

When i first placed my order, i was not giving any confirmation emails. I thought it was a scam until the day i received the email saying my order was shipped. To ease your customers mind, it's suggested to just send out confirmation emails

Date of experience: November 24, 2020
Texas
1 review
0 helpful votes
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Great
November 24, 2020

Thank you for quick shipping. Will do business again.

Date of experience: November 24, 2020
Massachusetts
1 review
0 helpful votes
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Excellent experience
November 24, 2020

Order arrived as expected and the day after launch, which was perfect for me. I'll be a return customer at the next generation's launch!

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Ps5 bundle
November 24, 2020

Everything went smoothly and effortlessly. First time ordering from ANT.

Date of experience: November 24, 2020
New York
1 review
0 helpful votes
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Antonline ps5
November 24, 2020

I received my ps5 bundle but the box that it came with was almost really open already like the boxes tape was coming off. In all i got my ps5 and the bundle so glad i got it. Btw i'm talking about the box that it came with not the ps5 box.other then that i would've rated 5 star

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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PS5 came fast!
November 24, 2020

Preordered my PS5 from ANTONLINE and I was playing on it the day after launch. Was packed well and priced right! Thanks

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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On time and as expected
November 24, 2020

Thanks! Much appreciated, good packing. Would shop again.

Date of experience: November 24, 2020
Massachusetts
1 review
0 helpful votes
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PS5 Satisfied
November 24, 2020

They were the last to have pre-orders available so I was dubious. But everything worked great and the PS5 bundle arrived quickly and in perfect condition!

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Satisfied customer
November 24, 2020

My pre ordered my item and received it on time and in perfect condition. Customer service was fantastic. Thanks to Antonline!

Date of experience: November 24, 2020
Virginia
1 review
0 helpful votes
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For an expensive PS5 I hope its not damaged when I open it, it was packed in a larger box with nothing more than a small pieces of packing paper.

Date of experience: November 24, 2020
Georgia
1 review
0 helpful votes
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Great experience. No issues!
November 24, 2020

I preordered my PS5 in September and I received my order on release day. I would recommend ANTonline!

Date of experience: November 24, 2020
Kentucky
1 review
0 helpful votes
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Box was damaged but product was fine
December 24, 2020

Box arrived a day late and in poor condition but the merchandise was unharmed. Happy i had the opportunity to order the PS5 but could've been a smoother experience

Date of experience: November 24, 2020
Ohio
1 review
0 helpful votes
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Great customer service and support
November 24, 2020

Ordered online and customer service answered any and all questions i had through email. Package arrived on launch day so i was very happy.

Date of experience: November 24, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States