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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Maryland
2 reviews
0 helpful votes
Follow Linda O.
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I received the order a bit sooner than expected but still missing an item

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 12, 2021

Search box doesn't bring up exactly what I want!
May 13, 2021
Previous review

Search box doesn't bring up exactly what I want!

Date of experience: May 13, 2021
GB
1 review
0 helpful votes
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Better variety than other online stores with the same clothes. Easy to use website. Great service - fast shipping, easy return process, fast refund for ill-fitting items (we bought different sizes of the same bra). I intend to buy again. I highly recommend them. I have already recommended them to my mom.

Date of experience: June 11, 2021
New York
1 review
0 helpful votes
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Annie Cloth disappointment
July 11, 2021
Updated review

Ordering was easy. Receiving items took a long time

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2021

Shopping experience was good so far
May 7, 2021
Previous review

Shopping experience was good so far. Now hopefully I can get my order in a timely fashion. It took forever last time.

Date of experience: May 6, 2021
GB
1 review
0 helpful votes
Follow Amira C.
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Beautiful good dress, quality and excellent price. It arrived in a timely manner. It looked great, it felt great, but this style was a bit big for me. I will remember it for my next online purchase here, excellent service!

Date of experience: June 10, 2021
Utah
1 review
0 helpful votes
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Anniecloth Experience
July 10, 2021
Updated review

Shipping took a very long time, which was not made clear at the time of purchase.
Quality of products was not as presented or expected.

Date of experience: June 10, 2021

Love your selection, can't wait to try!
May 2, 2021
Previous review

Love your selection, can't wait to try!

Date of experience: May 1, 2021
California
1 review
0 helpful votes
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Just ran across this scanning and thought the clothes were just beautifulExciting about finding this web

Date of experience: June 9, 2021

Exciting about finding this web
May 10, 2021
Previous review

Exciting about finding this web

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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Excellent company.
July 9, 2021

Ordering clothes online here is simple with many options and sizes and the delivery time is very good. The return and refund process is excellent.

Date of experience: June 9, 2021
Iowa
2 reviews
0 helpful votes
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Beautiful clothing
June 8, 2021
Updated review

The styles are really small... even though I ordered larger than usual- still small. But fabric is stylist, and workmenship is excellent.

Date of experience: June 8, 2021

Only wish you did not have to buy so much, to get free...
May 9, 2021
Previous review

Only wish you did not have to buy so much, to get free shipping...

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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A really pretty dress, strapless. I received it in a timely manner. It looks and feels great, quite comfortable.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Hi am not impressed, the material is stiff and hard.
July 8, 2021
Updated review

Not a happy customer at all. I totally did not receive what I was expecting. What so ever.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021

Took to long to check out
June 7, 2021
Previous review

Took to long to check out.

Date of experience: May 7, 2021
Illinois
1 review
0 helpful votes
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Love their clothes!
June 8, 2021
Updated review

So far So good! The sizing was a little off. But I will return for larger size. Hopefully returns are as easy as receiving! Love the clothes!

Date of experience: June 7, 2021

So far So good!
May 7, 2021
Previous review

So far So good!

Date of experience: May 7, 2021
Texas
1 review
1 helpful vote
Follow C M.
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They take fake pictures and try to duplicate the items on their own, they send you something that looks nothing like what you asked for... the shirt on the left is what I ordered the shirt on the right is what I got, I wrote to them and told them and all they did was offer 15% refund, I said no so they offered 25% refund, I said no I should get what I paid for or get a refund, they are thieves!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021
Canada
1 review
0 helpful votes
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Very happy with my tops!
June 7, 2021
Updated review

Everything seems straight forward. Keeping fingers crossed that I like and fit into the clothes.

Date of experience: June 7, 2021

Everything seems straight forward
May 8, 2021
Previous review

Everything seems straight forward. Keeping fingers crossed that I like and fit into the clothes.

Date of experience: May 8, 2021
GB
1 review
0 helpful votes
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You can't ask for a better service online. I ordered the wrong size and the return process was easy and the refund was processed immediately.

Date of experience: June 7, 2021
India
1 review
0 helpful votes
Follow kritika y.
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I have order a woman solid crop top and palazzo.it was having a hole and the size was not fit.so I told them to exchnge it... now nobody is picking up the call and the after taking money they are not giving me the product. Earlier the order was cash on delivery. I already paid 999 rupees to Annie cloth. Olease give me the dress or give me the money back.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 7, 2021
South Carolina
1 review
0 helpful votes
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Placed a $250+ order on May 8. Credit card charge was processed immediately. It's now June 6 and when I questioned them, I got a stock response about delays and then got "Many items are ready now and we will ship out soon. Please wait in patience." Still won't give me a date. I bet if I cancel, if it's even possible, the credit to my charge will take longer than the order. Updates to follow regularly.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2021
California
1 review
0 helpful votes
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Very recommended.
July 6, 2021

Really happy with my purchase, I have received two tops and so impressed with the fit I ordered another. Navigating was easy, the clothing range was amazing, so many options.

Date of experience: June 6, 2021
GB
1 review
0 helpful votes
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These shirts were for my daughter, she loves them, she finds them comfortable and beautifully styled, she has trouble getting the sizes she needs elsewhere, we will deal with this website again. Great service, price ect. Thank you!

Date of experience: June 6, 2021
North Carolina
1 review
0 helpful votes
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Found blouse I ordered on an ad at another website... so cute! Hope it
Ships quickly!

Date of experience: June 6, 2021

Found blouse I ordered on an ad at another website...
May 6, 2021
Previous review

Found blouse I ordered on an ad at another website... so cute! Hope it
Ships quickly!

Date of experience: May 6, 2021
Florida
3 reviews
0 helpful votes
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Products By Anniecloth
June 5, 2021
Updated review

Nice products, but when arrive presentation is not good.

Date of experience: June 5, 2021

Nice products, but when arrive presentation is not...
May 6, 2021
Previous review

Nice products, but when arrive presentation is not good.

Date of experience: May 6, 2021