Annie ClothReviews 5,199

I have been trying to get authorization to return some of the merchandise could you please help me Easy user friendly

SeOrder ID: HBOBB*******

I have received 4 out of five items ordered and paid for. The missing item is:
Sub Order:*******

Please advise when this will be shipped or if out of stock or back ordered or when I may be credited the amount of $14.42
Arch was easy

Shipping costs are far too high! This 50 character requirement does not make one want to participate in this rating.

It was so easy There is always something to pick from. I enjoy the ease of ordering.

Ordered 3 blouses in size XL. Loved the blouses but upon receipt, realized their sizes are very generous, not skimpy, so needed to exchange items for a size L. Went online at their website and used the "chat" option which allowed me to explain the problem to a live person. Promptly received the replacement sizes. Do recommend the chat option as opposed to trying to use the survey. In my case was much easier.

Both services and quality are great. I am returning 1 dress as it is to big. I normally wear a size 14 so I ordered 1 in large (12) and 1 in XL (14). The XL is more of a 16 or 18.

No where on their Home Page or Order Summary Page does it state that their RETURN CENTER is located in GUANGZHOU, CHINA. Therefore, the customer is responsible for ALL RELATED RETURN CHARGES, INCLUDING CUSTOM FEES, which can result in HIGH RETURN COSTS TO THE CUSTOMER.

Front side and app ARE easy to use - doesn't determine excellence of product- I received the wrong size, the delivery was fine and customer service was fairly OK as well. I was really disappointed in what was advertised and the product - especially color and pattern comparably speaking. Oh and the wrong size.

Communication problems with customer service. Your products are not what you represent. Sizes are not correct. Shoe products are junk. I will be donating everything I've purchased from you I will need them wear them. I won't recommend your clothes at all..

The shopping was good. I'm hoping the product is as good!

I'm hard to fit but clothes are all great Nice clothes at great prices

The site was easy enough to navigate but the tops I ordered do not look like the pictures on the website and it took over 8 weeks to receive.

All items came in and look great. I really love the bags all your items come in.

The material is pretty, but was so not the size it was labeled

Expensive shipping ( shipping to Canada). Great styles and colors. Clothing is affordable.

First time buying from this site. Pleasantly surprised with quality. Material is very nice but sizes run a little large.

I spent much more time on the site then I intended too. You have so many beautiful clothes. I appreciate the individual attention to the packaging of each item shipped and the quality of the clothes.

Be aware that if you buy from this company, unless you want to pay for shipping back to China.You are stuck with the clothes. After complaining they were willing to give me 35% back off a 150$ order. I will never order from here again.

Lot's of material to chose from it was pretty easy to navigate. This being true, the material of the clothes is very strange. It is very thick, I really don't know how to describe it. The sizes are also odd.