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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Turkiye
1 review
1 helpful vote
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Is excellent
March 26, 2022

I do not regret my order in this online boutique I ordered a blouse and pants, and it is excellent! I love it! It fits perfectly and the material is not thin

Date of experience: February 24, 2022
Indiana
1 review
0 helpful votes
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Sizing
March 26, 2022
Updated review

The size chart is not accurate. Items run about 2 sizes smaller than stated.

Date of experience: February 24, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry for any inconvenience caused.

Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Quick and easy
January 25, 2022
Previous review

Quick and easy

Date of experience: January 24, 2022
Australia
1 review
0 helpful votes
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Very affordable
February 23, 2022

Have a great variety of great clothing & very affordable.

Date of experience: February 23, 2022
Florida
2 reviews
0 helpful votes
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Yes received package on time
February 23, 2022

Great so far…look forward to purchase more clothing and received my package on time!

Date of experience: February 23, 2022
New York
1 review
0 helpful votes
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Disgusted
February 23, 2022
Updated review

The size wasn't even close and I feel like the garment material was awful. Will not order from you again!

Date of experience: February 23, 2022

Love your products but am concerned at the amount of...
February 7, 2021
Previous review

Love your products but am concerned at the amount of time for shipping.

Date of experience: February 7, 2021
Delaware
1 review
0 helpful votes
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BEWARE HORRIBLE
March 24, 2022

This company is a rip off and a scam. Product is cheap and I ordered 5 items and only received 2. Bad

Date of experience: February 22, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

New Jersey
1 review
0 helpful votes
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Don't like reviewing
February 22, 2022

So far so good. Just wish you guys didn't need these reviews

Date of experience: February 21, 2022
Ohio
1 review
0 helpful votes
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Good service.
February 22, 2022

So far my experience has been good. The dress that I order is very stylish, and I am very please.

Date of experience: February 21, 2022
Austria
1 review
0 helpful votes
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Excellent website
March 23, 2022

Excellent website with great possibilities to choose clothes that I like the most and the right size, it is worth trying this online boutique. I already did and am satisfied with the service received.

Date of experience: February 21, 2022
California
1 review
0 helpful votes
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Awesome Company
February 21, 2022
Updated review

Love the variety, prices, support & shipping - always satisfied

Date of experience: February 21, 2022

Great, good variety & sale prices
October 3, 2021
Previous review

Great, good variety & sale prices

Date of experience: October 3, 2021

Good variety & prices
August 14, 2021
Previous review

Good variety & prices - quick shipping

Date of experience: August 14, 2021
Oregon
1 review
1 helpful vote
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They are a scam.
March 23, 2022

The photos of the clothing are misrepresentations. The descriptions of the fabric are misleading. If you want to return the purchase you have to mail it to China within 30 days which is not cheap if you need to get it there within 30 days of purchasing. It also takes about 30 minutes ( if you are persistent) to receive information about returns. You are basically stuck, feeling like you've been legally scammed. Don't buy from them, they are unethical.

Date of experience: February 20, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

We do nt require receipt of the return parcel within 30 days as we know shipping could take a long time.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Minnesota
1 review
0 helpful votes
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Thank you
February 21, 2022
Updated review

Enjoy my shipments and look forward to wearing my new clothes. Thank you!

Date of experience: February 20, 2022

Thank you for your service
January 29, 2022
Previous review

Thank you for your service

Date of experience: January 28, 2022

Easy, beautiful, sweatshirts
December 29, 2021
Previous review

Easy, beautiful, sweatshirts. Thank you!

Date of experience: December 29, 2021
Colorado
1 review
0 helpful votes
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Both please AND disappointed.
February 21, 2022

I like the variety and ease of use for the discount. However, there were typos and questions I had with no obvious way to get answers.

Date of experience: February 20, 2022
Oklahoma
3 reviews
0 helpful votes
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Great selection, great prices
February 20, 2022

Lots of great choices, sizes run small. Awesome designs.

Date of experience: February 20, 2022
Colorado
1 review
0 helpful votes
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Unable to return
March 22, 2022

Purchased a top with Anniecloth and did not like it. Tried returning it via the instructions and was unable. Top looked much different than what was pictured.

Date of experience: February 19, 2022
Miss W. — Annie Cloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

Return Policy
-All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.

If you cannot do the return process by yourself, you can email the customer service and we will help. Please provide the returrn items and return reasons while you contact the CS to return.

If you have questions about your order, please contact us by email at [email protected] or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Minnesota
1 review
0 helpful votes
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Not sure if I like the fabric
February 19, 2022

First time buying.
But I did place another order.
Not sure yet.

Date of experience: February 19, 2022
Washington
1 review
0 helpful votes
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Not as pictured
March 21, 2022

I liked the clothes but the postage is way too expensive. I would have bought more if postage wasn't so much.

Date of experience: February 19, 2022
Denmark
1 review
0 helpful votes
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Very professional
March 20, 2022

I bought online and was confused on the status of the shipment as my package reached the delivery time of 10-20 business days. They were very professional in their explanation and provided spectacular customer service. I will buy more dresses here again, keep up the great work!

Date of experience: February 18, 2022
Kansas
1 review
0 helpful votes
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My first time so not sure until I receive the product.

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Order response
February 17, 2022

Great prices. Nice products. Pricing was good. Good quality.

Date of experience: February 16, 2022