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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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Belgium
1 review
0 helpful votes
Follow Krystie T.
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I asked for a dress and it was perfect! I ordered the 10 and it fits amazingly! Shipping was fast, I ordered and in a few days I arrived at my door. I definitely recommend this boutique.

Date of experience: March 19, 2020
Australia
1 review
0 helpful votes
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I bought some blouses and shirts in this online store recently. The purchase process was very easy to understand and was completed quickly... with no problems. Delivery was on time a few days later as specified. I had reason to contact customer service via the Facebook page and my inquiry was completed in one hour.

Date of experience: March 19, 2020
Australia
1 review
0 helpful votes
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I bought a dress here. It was all so easy, stress free and I cannot praise the staff enough. Clothing and prices is what made me order, but customer service is what kept me going.

Date of experience: March 19, 2020
Georgia
1 review
11 helpful votes
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I had ordered 3 different blouses back in Nov 2019, as of today (4 months later) I have received only 1. I have already contacted you about this and was told that my order was soon to be mailed. I am so unhappy with your company that I would like to have a refund of my money or see end me my complete order.

Date of experience: March 19, 2020
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Arizona
1 review
0 helpful votes
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No tracking number, no customer service. I think I may have thrown a one hundred dollar bill in the trash!

Date of experience: March 19, 2020
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Switzerland
1 review
0 helpful votes
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I have no complaints!
March 20, 2020

This is the store that others should learn from. They deliver in a few days, they are completely transparent with their refund policies and their clothing is exceptional. I have no complaints!

Date of experience: March 18, 2020
Switzerland
1 review
0 helpful votes
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I changed my mind about my purchase, the boutique stopped ordering with no hassle or hassle, customer service is great, you should buy them a hat soon.

Date of experience: March 18, 2020
Switzerland
1 review
0 helpful votes
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Impressive selection
March 20, 2020

Impressive selection of products and excellent sales and discounts. I recently had to return a faulty item and it has been a straightforward and easy process and I felt like they really put their customers first. Thank you!

Date of experience: March 18, 2020
Indiana
1 review
0 helpful votes
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Managed to get my refund by calling their customer service helpline number, i ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return and get a refund I searched for the customer service number and finally found one in google about their customer service number which is +1 919/725/7706 after calling that number one of their representative answered the call, he guided me some steps and after waiting for 20 mins I got my refund.at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them

Date of experience: March 18, 2020
Canada
1 review
0 helpful votes
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Thumbs up!
March 18, 2020

I have bought many times in the iconic and they are too good! From online ordering, fast shipping, good product brands, and trusted customer representatives. Thumbs up!

Date of experience: March 18, 2020
Canada
1 review
0 helpful votes
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Buying with this page is always exceptional. Not only is there a huge range of clothing and accessories to choose from, but the service, delivery and return process makes life easier. I have purchased items that I have loved and have also had to return a pair because I am not the correct size. Every time I have a perfect service, it is one of my favorite places to buy.

Date of experience: March 17, 2020
Canada
1 review
0 helpful votes
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I asked for a beautiful sweater, it is warm, very modern and fashionable. Delivered well and very fast, I will buy again from here.

Date of experience: March 17, 2020
Australia
1 review
0 helpful votes
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Hi everyone. Personally I have a very good experience with this boutique, so far I have made several purchases with them. Things that do not suit me or that I do not like will be returned to you. The process is very simple. I never had problems until now, the collection available on your site is unique, nothing is usually repeated.

Date of experience: March 17, 2020
GB
1 review
0 helpful votes
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I am surprised
March 18, 2020

Purchased online, The dress was genuine in original box. I am surprised that we have such an excellent online store on the internet where I feel that we are generally treated like second-hand citizens when it comes to products and services available online.

Date of experience: March 17, 2020
Romania
1 review
0 helpful votes
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This store is great
March 18, 2020

This store is great. They are so easy to deal with and so accommodating, and all the processes are so easy and easy. The world's best online retailer.

Date of experience: March 17, 2020
GB
1 review
0 helpful votes
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Customer service is excellent, I asked for a pair of jeans but had to ask for change for size. They processed everything quickly and smoothly.

Date of experience: March 16, 2020
GB
1 review
0 helpful votes
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I recently bought a leather jacket, T-shirt, and wallet. Delivered in a few days. It was a surprise for me, it fit me well, I loved it. No wonder he has more and more stuff from this store in the future.

Date of experience: March 16, 2020
GB
1 review
0 helpful votes
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I love this boutique
March 18, 2020

I love this boutique, they have incredible service, their products are well specified and described, which makes it easier to shop online.

Date of experience: March 16, 2020
New York
1 review
0 helpful votes
Follow Rae J.
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Ordered merchandise, charged same day and two months later no merchandise and no refund... When I query the order it now lists out of stock. No updates from the company about the order accept my initial order. Losey service.

Date of experience: March 16, 2020
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth

Washington
1 review
1 helpful vote
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I had on decent item from noroco (same clothing company as Annie Cloth). The next order had misspelled words, sizing was off, quality was horrible, unwearable, unable to return as it cost more than the items cost. They just keep changing their name. It is a shame as the designs are great, but what you get from them is junk. They could charge more and make good quality stuff and it would sell off of the shelves.

Date of experience: March 15, 2020
Anniecloth s. — Annie Cloth Rep
over a year old

Sorry for all inconvenience.

We never ever changed the name.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Anniecloth