Angi (formerly Angie's List)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Angi (formerly Angie's List)

Angi (formerly Angie's List)

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Angi (formerly Angie's List)?
grey stargrey stargrey stargrey stargrey star

Angi (formerly Angie's List) Reviews Summary

Angi (formerly Angie's List) has a rating of 4.1 stars from 2,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Angi (formerly Angie's List) most frequently mention great job, timely manner and home improvement. Angi (formerly Angie's List) ranks 103rd among Local Reviews sites.

service
632
value
590
shipping
173
returns
241
quality
515

We monitor reviews for authenticity

Minnesota
2 reviews
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Electrical Repair
January 11, 2022

I would definitely recommend Randy's Electric. Ben replaced a light fixture and replaced two electrical outlets. He explained issues I should be aware of re: electrical wiring in my house. Ben was very professional, competent and friendly. Ben also wore shoe coverings and a face mask (Covid) which I appreciated.

Date of experience: January 11, 2022
New York
1 review
0 helpful votes
Follow Kirill P.
Unfollow Kirill P.
Share Review
Report Review

I was I could of given a zero star review, Mind you to everyone reading this might be kind of long. To start of they are definitely a great sells team will sell you anything and what ever it takes. Then after you get your membership as a contractor, customer service with tell you the complete opposite of what really needs to be done in the proper way to go about it. They did not explain how the payment work at all. They made it sound like you only pay if you get the lead, but in all actuality you have to pay for every single meal you receive regardless if it's a real person or not I've requested credit for leads that I received I'm going about how every customer service told me to go about as of calling the lead within 24 hours etc., and calling them back within the next 48 hours in order to get a credit. Then they do not credit you take the money out of you account with out a valid reason to why they can't give me the credit. But have to audacity to try everything for me not to cancel my membership. Hope this help out someone in the future. Just asked every question you have. FYI when they write notes for issues that you ask for them to fix they never do. Very unprofessional and extremely unorganized.

Date of experience: January 11, 2022
Tennessee
0 reviews
0 helpful votes
Follow Gary R.
Unfollow Gary R.
Share Review
Report Review

Bathroom remodel
January 11, 2022

They did great job and working with them was great

Date of experience: January 10, 2022
North Carolina
1 review
0 helpful votes
Follow Danielle W.
Unfollow Danielle W.
Share Review
Report Review

Very friendly
January 10, 2022

Everett and Tyler were very friendly and understanding of what I wanted built. They asked lots of questions and took lots of notes to ensure I got exactly what I wanted. Will hire again!

Date of experience: January 10, 2022
Illinois
1 review
0 helpful votes
Follow Jared N.
Unfollow Jared N.
Share Review
Report Review

Quality work from KC's Construction
January 10, 2022

Very hard workers on time stayed late and took more pride in their work than most people I see work anymore! Very satisfying!

Date of experience: January 10, 2022
Colorado
1 review
0 helpful votes
Follow Soondis Y.
Unfollow Soondis Y.
Share Review
Report Review

Perfect!
January 10, 2022

So happy with the final result. We had some unforeseeable issues arise that was handled quickly and professionally. Would highly recommend.

Date of experience: January 9, 2022
California
1 review
0 helpful votes
Follow Robyn P.
Unfollow Robyn P.
Share Review
Report Review

Outdoor lights electrical repair.
February 9, 2022

The electrician Angi sent over was great. He was punctual, friendly, and competent. My problem is with Angi. The job took all of five minutes to complete but they charged me $399! And I literally mean no more than 5 minutes. It was a problem I never would have found and a more unscrupulous electrician could really have easily taken me to the cleaners. So it's perfectly reasonable to charge me for the service but that price was way over the top. They knocked $90 off the bill after I complained but I really don't think that was fair. I own an apartment building and I'm always looking for plumbers carpenters and electricians for jobs around the building. But unless they offer me a more substantial refund I won't be using Angi again and I won't be recommending them to other rental.

Date of experience: January 9, 2022
Nevada
1 review
0 helpful votes
Follow Lois I.
Unfollow Lois I.
Share Review
Report Review

An outstanding resource
January 9, 2022

As a long-time Angi user, I appreciate the amazing resources and reviews available to research and enlist the right people to do the specific jobs.

Date of experience: January 8, 2022
Arizona
1 review
0 helpful votes
Follow Jerry S.
Unfollow Jerry S.
Share Review
Report Review

I have been using Bulwark for 5 months. The tech's Jose V. Garcia was and always professional, kind and always on time. Very accommodating both on our monthly service schedule and any one off treatments that I have needed throughout the months. I highly recommend Bulwark for your exterminating services. I will continually advise my neighbors, family, friends to use this company for there exterminator needs.

Date of experience: January 8, 2022
Illinois
1 review
0 helpful votes
Follow Beverly B.
Unfollow Beverly B.
Share Review
Report Review

Watch your money! Do not in any circumstance use the prepay method. They DO take the money out of your account BEFORE the job is done even though when you sign up for the job they tell you they won't. If you don't cancel the job 2 hours before, they only reimburse 50%. The siding contractor did not contact me and did not show up. I will not use this company again.

Date of experience: January 8, 2022
California
1 review
0 helpful votes
Follow Rio R.
Unfollow Rio R.
Share Review
Report Review

First Time User
January 8, 2022

I didn't realize how easy it was to use and how quickly I got a response from the service providers. I will continue to use Angi for other needs.

Date of experience: January 7, 2022
Wisconsin
1 review
1 helpful vote
Follow Tim E.
Unfollow Tim E.
Share Review
Report Review

Stay away
February 7, 2022

This is a terrible company. I hired them to install two televisions. Installer did not even show up. I was charged anyway. When we rescheduled, installer could not complete the job. I called the company and told them not to charge my card until the job was completed. They charged me anyway. Inexplicably, they told me it was my fault because I did not provide a ladder and that I could be charged extra as a result. Customer service was Rude and sarcastic. Do not use this company.

Date of experience: January 7, 2022
Maine
1 review
0 helpful votes
Follow Rex M.
Unfollow Rex M.
Share Review
Report Review

Paul's drywall
January 9, 2022

He did great work and was very business all the time he did a good job on my house in Livermore falls I would definitely hire him again

Date of experience: January 7, 2022
Ohio
1 review
0 helpful votes
Follow Judith A.
Unfollow Judith A.
Share Review
Report Review

Hard work.
January 7, 2022

We appreciate their hard work, we acknowledge it during a snowstorm.
Thank you for your service for the many years to come.

Date of experience: January 7, 2022
Virginia
2 reviews
0 helpful votes
Follow Graeme L.
Unfollow Graeme L.
Share Review
Report Review

Mobile version of Angi is not as good as computer, I kept getting error messages. The response to my keystrokes as I typed did not match to the computer. I had to try several times to send messages to make appointments because I did not get responses to my inquiries. I did find a great electrician and was so happy I had to send in a great review. I tried on the mobile version and had a difficult time trying to send in a review. I attempted at least 3 times. No cut and paste feature is allowed, so I had to type in the review with no spell or grammar check that was very tedious! I learned that the first time. Speaking to text to enter review was not easy either. Trying to add pictures was even more difficult. It would not let me add pics from my library. The mobile site should have been easier and not time-consuming. On a computer, I was finally successful. Because I wanted the review to be added was why I didn't give up! Thanks Angi for my very professional electrician! I will use the site again.

Date of experience: January 6, 2022
Arizona
1 review
3 helpful votes
Follow Carolyn P.
Unfollow Carolyn P.
Share Review
Report Review

CONTRACTORS BEWARE: Site is a downfall for any person in the trades. They charge for contacts and a monthly or yearly fee, without ever actually doing any work. Debited my checking account, sent me leads but afforded no access to their website. Now are trying to sue me for never having done a thing to enhance my small business. CHECK THE AVERAGE CONTRACTOR REVIEW. ONE STAR. No clue about honesty or work. Just money grabbing greed hole.

Date of experience: January 6, 2022
Illinois
5 reviews
5 helpful votes
Follow Bo B.
Unfollow Bo B.
Share Review
Report Review

A couple of months ago I was on their website and stupidly gave them my email address instead of my garbage email address. I have been bombarded with Spam every day since.

Date of experience: January 6, 2022
Texas
1 review
0 helpful votes
Follow Greg G.
Unfollow Greg G.
Share Review
Report Review

I needed an estimate for pest removal services. I used Angi because I believed they would vet contractors for providing estimates.
A contractor came out and charged $100.00 for their estimate that they claimed needed to be charged to drive to my residence. I was told 100# would be applied if if we did 100% of their estimate. I am a former plug./hvac contractor. We never charged for an estimate. I found this estimate and charge excessive. I contacted Angi to complain about being charged just to get get an estimate. I was told they only vet the contractor to make sure they do the work, not charge for estimates.
They provide no real value to consumers as to shame estimates. In my opinion, Angi provides zero value in being involved, as they do not care if you are charged to get an estimate of cost.
I will never use a service like this, as they provide nothing other than a false notion of proprietary to nafairious or improper charges by the contractors they provide to consumers.

Date of experience: January 6, 2022
Georgia
1 review
0 helpful votes
Follow Micheal A.
Unfollow Micheal A.
Share Review
Report Review

Roofing job
January 6, 2022

The experience was great and very efficient and it was at such a great price I'm glad they could help me out

Date of experience: January 6, 2022
District of Columbia
1 review
0 helpful votes
Follow Ron F.
Unfollow Ron F.
Share Review
Report Review

Angi helped me with my home project
January 6, 2022

I needed to replace my water heater and Angi recommended several contractors. After getting estimates, I selected one firm, and they did an excellent job. Am very pleased.

Date of experience: January 6, 2022