Angi (formerly Angie's List)Reviews 2,431

My hubby signed with Angi Leads to do furniture repair. Soon afterwards he developed severe joint problems and has been unable to stand and work for very long. He called and cancelled with Angi Leads. IMAGINE OUR SHOCK when on July 7,2022 ANGI LEADS TOOK $1,155.00 out of our checking account WITHOUT AUTHORIZATION OR NOTIFICATION. We were told this was a penalty for cancelling the contract early. One representative told us to get a doctor's note. We did. Whenever we call we get a different rep, who can't find our information in the system, although it's been provided to every single one we called. Letters to CEO Olsin Hanrahan, have not been answered. You'd think they'd realize that not only do we need OUR MONEY more than they do, but also realize that to withdraw money from someone's account without notification is probably ILLEGAL. This is not a company we trust, and we will be reporting this problem to more than social media and reviews. DON'T SIGN WITH ANGI LEADS. It's expensive, you won't get work, and you won't ever see your money if they take it.

I needed someone to replace ceiling fans. I went online and found someone. I didn't even realize I had contacted Angi because it was not evident from the web page. But, having used Angi long ago, I thought I might as well go with them. I booked someone who never showed up. When I called Angi, I was told I would get a refund.

The next thing I know, a few days later someone is at my place ready to do the work. I didn't ask for them They just showed up.

Finally, I thought I signed up for some plan that would give me a discount but it was a plan to charge me for a handyman every month. I felt misled.

I still haven't seen a refund. I will never use them again.

DO NOT USE ANGI! I had nothing but trouble with them. I never received the service I asked for and I was charged for it anyway. The company is poorly run and took money from my account without my authorization.

We booked a job through Angie's list and when the handyman came by he didn't have a ladder (which specified he would need). We still got charged and I have been on the phone with customer service for an hour. They won't give a refund and are trying to make me reschedule with another handyman. This is beyond disbelief, if a job doesn't get done then I should not be charged $300. I've rented my own ladder and will do this myself. I'll never use this service again.