AMI Group of Companies

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AMI Group of CompaniesReviews 317

3.8

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AMI Group of Companies Reviews Summary

AMI Group of Companies has a rating of 3.8 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMI Group of Companies most frequently mention account manager, visa services and entire process. AMI Group of Companies ranks 78th among Business Services sites.

service
202
value
194
shipping
190
returns
189
quality
198
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Switzerland
1 review
2 helpful votes
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Affordable and good customer service.
December 26, 2024

We are having the best time in Zurich. Thanks to AMI. Affordable travel packages and my account manager Saba is extremely kind and dedicated to her work. She's available anytime, and always checking up on us. Highly recommend them.

Date of experience: December 2, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Hlano T,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI! We're thrilled to hear that you're enjoying your time in Zurich and that Saba has been providing exceptional support. Your recommendation means a lot to us, and we're grateful for the opportunity to assist with your travel plans. If there's anything else you need, please don't hesitate to reach out. Have an amazing trip!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Turkiye
1 review
2 helpful votes
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Second trip with AMI.
December 26, 2024

I can't speak highly enough of the great service provided by ami in securing flights for my first trip to Mauritius. It made a critical difference in the ease and pleasantness of my trip. Ami is now my go-to contact for travel planning. Currently in Turkey on my second trip with AMI.

Date of experience: May 15, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Mbhele J,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your kind words! We're thrilled to hear that Ami played such an important role in making your trips enjoyable and seamless. Your trust and satisfaction are our top priorities, and it's wonderful to know that Ami has become your go-to for travel planning. Enjoy your time in Turkey, and we look forward to assisting you with many more adventures in the future!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Algeria
1 review
3 helpful votes
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Business Class to Cairo with AMI
December 26, 2024

I just used AMI Travel to book an international business class fares to Cairo. They found the best deal on Etihad with a layover in Abu Dhabi. Their team offer great service that I would highly recommend to anyone seeking the best price on international air travel. When I have to travel I will call AMI first. Sharlen is my account manager

Date of experience: December 26, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Kgotso G,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your positive experience with AMI Travel! We're thrilled to hear that Sharlen and our team provided you with exceptional service and helped secure a great deal for your trip to Cairo. Your recommendation means the world to us, and we look forward to assisting you with your future travel plans. Safe travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

AE
1 review
2 helpful votes
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Dubai Experience with AMI
December 26, 2024
Updated review

I'm excited to use this service again. The agent listened to us and recognized our priorities. He quickly found an itinerary/schedule that fit our requirements and was reasonably priced. Clearly superior to airlines or any other travel agent I've ever used. Dubai experience is amazing because of AMI. Thanks to Trokon

Date of experience: December 26, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Erin A,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your wonderful experience with us! We're thrilled to hear that Trokon was able to assist you effectively and enhance your Dubai trip. Your appreciation means a lot, and we're grateful for the opportunity to serve you. We look forward to helping you plan more memorable journeys in the future! Safe travels and see you again soon!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies


They are the best
June 5, 2022
Previous review

Very satisfied with my experience with AMI Education. They did absolutely everything for me, I only had to turn up at Visa submission centre to get my finger prints taken. I spent around 25 minutes all together at the submission centre - which I thought was super quick. Very well organised and definitely recommend them. Special thanks to my Account Manager Bandile, for his expertise.

Date of experience: June 5, 2022
Australia
1 review
2 helpful votes
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Australia Visa with AMI.
December 26, 2024

In one word, I can describe AMI Education as hassle free Visa services. They made complicated procedure for Australia Visa easier. Without their guidance it's not that much easy. I definitely recommend AMI Education services for all.

Date of experience: December 26, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Leatile T,

Thank you for choosing the Education and Visa Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your wonderful feedback! We're thrilled to hear that our services made the visa process smoother for you. Your recommendation means a lot to us, and we're grateful for your trust in AMI Education. If you or anyone you know needs further assistance, we're always here to help!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Czechia
1 review
2 helpful votes
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On our Phuket Vacation with AMI.
December 26, 2024
Updated review

AMI Travel provided exceptional service for our Phuket vacation. Thank you, Lucinda, for your dedication!

Date of experience: December 26, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Angie B,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your wonderful experience with AMI Travel! We're thrilled to hear that Lucinda's dedication made your Phuket vacation exceptional. Your kind words mean a lot to us, and we look forward to assisting you with future travel plans. Safe travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies


Good Team
April 10, 2022
Previous review

I do not think that I would be able to thank them as much as I have been helped by AMI Education with my own effort. I had all the necessary documents but due to not having enough work experience for Silver Fern Visa of New Zealand. I was scared that the application might get rejected. Thankfully it turned out to be my fault. One positive thing that I saw among you was that you give a lot of time to the case. Often talk to each other on the same. Perhaps this quality is reflected in the quality of your service. This review is a tribute to your team for my life time achievement.

Date of experience: April 10, 2022
Singapore
1 review
2 helpful votes
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First class experience
December 26, 2024

Basically an absolutely first class performance, it is difficult to find service like this in today's world. Londi was my account manager when I did the booking.

Date of experience: February 2, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Scott P,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your kind words! We're thrilled to hear about your exceptional experience, and we agree—Londi is outstanding. Your feedback means a lot to us, and we'll be sure to pass along your appreciation to Londi. If there's anything else we can do for you, please don't hesitate to reach out.

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Singapore
1 review
2 helpful votes
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I had a great experience. The flights were much less expensive than any other agency, including the carriers. I was treated very expeditiously and courteously. I would highly recommend this service for finding reasonable travel packages

Date of experience: June 4, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Pheijna R,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience and found our services both cost-effective and courteous. It's our goal to provide excellent value and efficiency, and your recommendation means the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels on all your future adventures!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
1 helpful vote
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I recently traveled to Paris with AMI Group Travel, and Ida was my account manager. She was so patient with my many questions and ensured the entire process was smooth. The package was comprehensive, and the customer service was excellent. AMI is now my go-to travel company!

Date of experience: November 19, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Tlotliso M,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI Group Travel and highlighting Ida's exceptional service. We're thrilled to hear that everything went smoothly and that you enjoyed the comprehensive package. Your kind words mean a lot to us, and we're delighted to be your go-to travel company. We look forward to helping you plan many more amazing adventures in the future!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

AE
1 review
1 helpful vote
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Dubai Vacation with AMI Travel
December 26, 2024

AMI Travel helped us plan our group trip to Dubai, and Sharlen was phenomenal. Her attention to detail was remarkable, and available 24/7 to help. This trip is everything we hoped for and more. Highly recommend this company for hassle-free travel planning

Date of experience: December 25, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Mel T,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your wonderful feedback! We're thrilled to hear that your group trip to Dubai exceeded expectations and that Sharlen's dedication made the experience seamless. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you in creating memorable travel experiences. If you ever need help with future trips, don't hesitate to reach out!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
1 helpful vote
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Seychelles Holiday
December 26, 2024

When I had to cancel my trip to Seychelles, I was worried about losing money. However, AMI Travel's refund process was super easy, and I got my full refund without any deductions. Trokon was so understanding and handled everything efficiently. I'll definitely book with them again in the future.

Date of experience: December 11, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Letsha S,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your experience with AMI Travel! We're delighted to hear that Trokon was able to assist you smoothly during a challenging time. Your kind words mean a lot to us, and we're thrilled that our refund process met your expectations. We look forward to helping you plan your next adventure when you're ready. Safe travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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Our Booking experience with AMI
December 26, 2024

Rahim of AMI was extremely professional and efficient in searching and obtaining two business class tickets for me to escort my 75 year old mother to Rome (on her bucket list). He was so accommodating and suggested we try non-stop flights for travel ease on behalf of my mother. I will definitely recommend Rahim and AMI to anyone wanting to fly business class, domestically or abroad. Thank you so much for you help. I had been searching multiple travel agencies and airline websites for almost a month until I decided to give you guys a try from Instagram.

Date of experience: April 9, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Bongani N,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with Rahim and AMI! We're thrilled to hear that he was able to assist you efficiently and thoughtfully in planning this special trip for your mother. It's heartwarming to know his recommendations made the process easier and more comfortable. Your recommendation means a lot to us, and we truly appreciate your trust in our services. Wishing you both an amazing journey to Rome filled with unforgettable memories! Please feel free to reach out if there's anything else we can do for you. Safe travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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First time booking experience
December 25, 2024

First time user, on recommendation from a friend. Very happy, though flights won't take place until January 5... Sharlen was patient and very helpful throughout the process, offered us plenty of options! Finally got our tickets and hotel voucher today, and everything is set and ready. Looking forward to our flights!

Date of experience: December 2, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Anodiwa S,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your positive experience with us! We're thrilled to hear that Sharlen was able to assist you effectively and provide various options for your travel plans. It's wonderful to know that everything is set for your upcoming flights and stay. We appreciate your trust in our services, and we look forward to making your journey a memorable one. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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Vienna with AMI Travel
December 25, 2024

Our escape to Vienna was delightful, thanks to AMI Travel and Tours. Mariame ensured every detail was well-organized, from our flights to our hotel transfers. We even had a guide who showed us hidden gems in the city. I highly recommend their services!

Date of experience: December 3, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Khanyisile M,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI Travel and Tours! We're thrilled to hear that Mariame and the team made your trip to Vienna seamless and memorable. Your recommendation means a lot to us, and we are delighted to have been a part of your delightful escape. If you ever plan another adventure, we'd be honored to assist you again!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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Seychelles trip with AMI Travel
December 25, 2024

My trip to Seychelles with AMI Travel was nothing short of amazing! Sharlen, my account manager, went above and beyond to ensure everything was perfect. From the moment I inquired about the package to my return home, the process was seamless. I highly recommend AMI for their professionalism and attention to detail.

Date of experience: September 10, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Amogelang F,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience with AMI Travel! We're thrilled to hear that your trip to Seychelles was amazing and that Sharlen provided exceptional service. It's our goal to make every journey seamless and memorable, and we're delighted that we could achieve this for you. Your recommendation means the world to us, and we look forward to assisting you with many more incredible adventures in the future!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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Zanzibar booking with AMI Group Travel
December 25, 2024

Zanzibar's beauty was unmatched, and Ida at AMI Travel Division ensured we had the best experience possible. From luxurious accommodations to exciting tours, everything was top-notch!

Date of experience: December 25, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Minenhle R,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your wonderful experience! We're thrilled to hear that Zanzibar's beauty captivated you and that Ida at AMI Travel Division played such a key role in making your trip exceptional. It's always our goal to provide top-notch service and unforgettable experiences. We look forward to helping you plan more amazing adventures in the future!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

New York
1 review
0 helpful votes
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New York Holiday and more to come.
December 25, 2024

Sharlen arranged a flawless New York trip. We're so impressed. We have already booked two trips with her for 2025.

Date of experience: December 10, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Lesedi P,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience! We're thrilled to hear that Sharlen arranged such a flawless New York trip for you. It's fantastic to know that you're so impressed and have already entrusted her with booking two more trips for 2025. We truly appreciate your trust and support, and we're excited to continue providing exceptional service for your future travels!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

South Africa
1 review
0 helpful votes
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Prices are extremely affordable, that I will admit. The hotel and flight was exactly as advertised, but communication is a serious problem. It took hours sometimes days for me to get response. I have to call my Consultant on WhatsApp, most often goes unanswered, and when he answers, I have to ask all my present and future questions, because I don't know when I will be able to get hold of him again. I feel, in as much as you are saying you are a 5 star agency, you should be excellent in all aspects, and communication is very important. Kindly try to increase your team size, because I am aware of the number of clients you are dealing with, but that isn't enough to justify your poor communication with clients. I recommend them, but take note of their communication. I will use them again of course, without any doubt, because now I understand the system.

Date of experience: December 25, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Daniah M,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for your honest feedback and for highlighting both the positives and areas where we can improve. We're delighted to hear that you found our prices affordable and that the hotel and flight met your expectations. We sincerely apologize for any inconvenience caused by communication delays. Your suggestion to enhance our team size is invaluable, and we are actively working on improving this aspect to ensure a smoother experience for all our clients. Your continued support means a lot to us, and we're committed to making your future experiences even better. Please don't hesitate to reach out if there's anything else we can assist you with!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Indonesia
1 review
0 helpful votes
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Bali
December 25, 2024

Ida's thoughtful approach made our Bali holiday truly special

Date of experience: December 25, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Amahle M,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you for sharing your delightful experience! We're thrilled to hear that Ida's thoughtful approach enhanced your Bali holiday, making it truly special. We appreciate your kind words and hope your memories of this trip bring you joy for years to come. If there's anything else we can do for you, please let us know!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

Singapore
1 review
0 helpful votes
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Vietnam
December 25, 2024

Lucinda helped us discover the vibrant culture of Vietnam with ease. Hotel, Flights, airport transfers, and activities all included in our holiday.

Date of experience: December 25, 2024
AMI Group -. — AMI Group of Companies Rep
over a year old

Dear Lubanzi S,

Thank you for choosing the Travel and Tours Services a subsidiary of the AMI Group of Companies as your desired service provider. Thank you so much for sharing your wonderful experience! We're thrilled to hear that Saba's planning skills made your time in Phuket truly special. It's always great to know when someone goes above and beyond to create memorable experiences. If there's anything else we can assist with, please feel free to let us know!

Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.

We appreciate your feedback.

Thanks,

Customer Satisfaction Team
AMI Group of Companies

From the business

The reviews found here are from customers who have dealt with us or tried one of our products. However, they are not collective data, and results do vary. We make no claims that these outcomes are what all consumers can expect to experience. Not everyone who uses our products or services will have an experience like the ones described in these reviews. In other words, these comments are based on the authors' actual use of the service.

The views and opinions expressed in customer reviews posted on this site and/or our website are those of the reviewer alone, and do not reflect our own.


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