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AMI Group of Companies Reviews Summary
AMI Group of Companies has a rating of 3.8 stars from 317 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMI Group of Companies most frequently mention account manager, visa services and entire process. AMI Group of Companies ranks 78th among Business Services sites.
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My experience with them was great. Got my travel packages, at a very affordable price.
Sometimes, communication becomes at an issue, maybe it's because they are short of staff and dealing with lots of people. However, my trip was well planned, and had absolutely no issues, so yes, at the end of the day, they delivered what I paid for, so 5 star well deserved.
I will use them again, and recommend them.
Plan your trip with AMI Travel...guys are awesome...they really understand our needs... Trokon and Jeremiah did a great job... Trokon especially helped me throughout our ticketing process with all the necessary travelling procedures...made our journey smooth...pleasant... thanks...
Hope they improve their service
It is really bad and the communication is very poor.
T gf e uv ta ke e f out refer to respond
My booking experience with them was standard, nothing out of the ordinary. Everything went smoothly, and the pricing was reasonable. Overall, excellent service.
We strongly advise you to try them out. You'll be pleased with the results. The pricing appealed to me much.
Our experience with Tanaka was excellent.
She was courteous and calm, and she assisted us in obtaining the tickets we need. I'd strongly suggest her! Thank you very much!
I got my PR visa with help of AMI Visas... I'm very lucky that my consultant was very professional and knowledgeable. Everything went smooth and will be in Canada this March.
His service was very good. They also resolved all my doubts and I had no problem with my visa application. I recommend it!
I wouldn't give them even one star. I engaged AMI in December 2022 for the Australia migration service. There was no movement at all on my application for over half a year. My Account manager, Monica kept telling me that it was out of her hands. I eventually gave up and requested for a refund. When the refund didn't come I wrote a review here that they didn't like. They contacted me and told me in no uncertain terms that I should take down my review or I would not be getting my refund. I obliged and took down the review. Two months later I'm still battling to get my refund. They don't reply emails, the phones don't get answered. The Sales Rep at the Harare office, Max always says 'I will follow up with the finance office'. Its been FIVE months since I asked for my refund and any hope of ever getting it is fading away. Its been a year since I engaged AMI for the migration service. I must say it's a very intricate SCAM. If you engage them, it will end in tears.
Dear Adrian M,
Thank you for choosing the AMI Group of Companies as your desired service provider. Your refund couldn’t be processed because you were in breach of the Terms and Agreement of the Service Level Agreement (SLA), which you were of legal age, in good health, sound state of mind, and had all legal rights to sign.
Secondly, let me clarify that AMI Education and Visa Services, a Subsidiary of the AMI Group of Companies is NOT THE EMBASSY, CONSULATE, or IMMIGRATION AUTHORITY. We do not GRANT or APPROVED Visas. We are simply a Visa Consultancy, that help or aid you in your visa application process, by providing step by step guidance and expert documentation filing. We have no control over the decision-making process, neither do we have control over the processing time. Embassies, Consulates or Immigration authorities may take up to 2 years to decide on a Visa application depending on the visa type, visa kind, documents submitted, etc. Visa Applications are reviewed on a case-by-case basis, hence individual circumstances greatly affect the visa application timeline and outcome. All we can do is help with the pre-submission process, and once your application is submitted, there's nothing else we can do moving forward, and this disclaimer is clearly stated within the Agreement you signed.
WE DON'T GRANT VISAS, and DON'T HAVE CONTROL over how long the relevant authorities take to APPROVED A VISA.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
My Account manager Monica always had one response. "Wait". I was very disappointed with their service. They kept my money for a year with zero movement on my Australian dream. I asked for a refund after 10 months, its nearly 3 months since I asked, I still haven't received it. Their sales pitch is very impressive but the service you get afterwards is extremely disappointing. I doubt very much if the positive reviews here are from actual clients. If you are going to engage AMI, tread carefully, it will end in tears.
My experience with AMI Education was great. I was able to get 6 years Canada Visitor Visa through them for my family and I. Everything was great. Highly recommend them.
My PR processing has been pretty smooth with ami as of now. Trokon has been constantly in touch with me giving updates. He has been very courteous and helpful in setting my documentation for ACS and finally in submitting the request. Thank you AMI and special shout-out to Trokon!
Regards
Mhlanga
Was a wonderful experience. They were very helpful in setting up our Honeymoon. I would highly recommend them to anyone looking to have an experience like no other! They are knowledgeable, accommodating and worth every second!
This company is a Scam and Fraudulent. My 2,500 US dollar is with them. I have all proofs. I'm sitting on more than 4 months from the day I paid them yet they said in 12 weeks your Visa will be out and sitting on 1½ month from the day I requested my refund yet they said I will be refunded my full money when 12weeks passes if I don't get a Visa. As I write, No one from their Accounts department is returning my emails, only autoreply. The so called Agents, * are so quiet like they never spoken or advertised to me. Always ignoring my messages. I know that I'm not the only one crying for the money so I have decided to stand on behalf of all. I have their address but If anyone who has more information about their whereabouts please contact me, if it is to bring Hawks or Interpol or CIO, I'm ready. I will go raise it to my Mozambique Embassy in SA and then proceed to the International Relations offices, crime and investigation department, and everywhere in the world's social media platform/followers of AMI will hear about this. I was shy to come out but hey, this money is giving me nightmares everyday. I'm not going to hide my Google status because I'm been honest in what I'm saying. If it is war, I will fight because loosing this money is like loosing my life. This is my 1st review and I am gonna go every social media platform for theirs and write up for Scam and Fraud. Alùta Contínua. Please take my advice. Never ever use this Company. Never get brainwashed with the FAKE, lies, and manipulative good reviews from their people.Contact me 1st if you need more clarity.
I'm tired of waiting. This is not backbiting or slander. This is a Truth warning. Be careful.
*Personal information redacted by admin
Dear Mussa,
Thank you for choosing the AMI Group of Companies as your desired service provider. It's unfortunate that your inability to follow simple instructions, is now becoming our problem. You subscribed for our service, and received, our Service Level Agreement (SLA) whichis an integral part of our engagement, and clearly outlines our commitment and obligation to you as a company (Service Provider) and your commitment and obligation to us as a client (Service receiver). You possessed the full legal and moral authority, as well as the constitutional entitlement, to abstain from signing the SLA subsequent to thoroughly perusing its contents.
You were in your right state of mind, of legal age, used your own device, and signed the agreement electronically, from the comfort of your home or office, which we assumed you read carefully before signing since that's what anyone will logically do. You were not coerced, pressured, manipulated, or mandated to sign the agreement/contract. Therefore, asserting that you were forced to sign the agreement is absurd, and further stating that it is bogus is irrational considering that you willingly signed it, as per the content of the agrment you signed, you have all legal rights to apply for a refund, if you can no longer wait. As per our records, there's no indication (verbally or electronically) of you requesting for a refund of your payment made.
Kindly note that we are not the Embassy, Consulate, or Diplomatic Represenative of any country, and do not have the right to grant you visa, and do not also have control of the time frame or chanin of events. We are just a consultancy that help guide and provide visa application assistance The timing, and decision making process, including how long it takes are in the hands of the relevant Embassy or Consulate. Unfortunately, we can not change that, and this is also clearly outlined within the SLA you signed.
You retain the opportunity to send us an email regarding your refund request, should you want your money refunded as per the terms and conditions of the SLA you signed.
Despite us being eternally grateful, for people sharing their experience, we find yours to be deceitful and filled with animosity.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I can't get hold of people to talk in real time only WhatsApp chats and call office number doesn't get answered and information is not forthcoming. It's annoying when you want to talk and people are not available.
Dear Alexander Q,
Thank you for choosing the AMI Group of Companies as your desired service provider. We do sincrely apologize and you will be contacted by your Account Manager shortly.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I will highly recommend AMI any day, anytime, any minute and any second. They did an amazing job in helping me secure my Canada Tourist Visa. Thanks specifically to Rahim, he's the real deal at AMI.
Dear Ellen W,
Thank you for choosing the AMI Group of Companies as your desired service provider. Wow, Rahim sounds like the superhero of visa assistance! We're glad to hear that Rahim was able to work their magic and help you secure your Canada Tourist Visa. If you ever need a visa, you now know who to call - the real deal at AMI! Safe travels and enjoy your trip to Canada!
My grandfather and I were very happy with how easy Rahim made it to book our flights to Turkey. We had a lot of questions, and he answered them all in a very good way. We were very grateful for the time he took to help us. During our first meeting, he was very efficient and helpful, so we will also see Rahim to book more trip packages.
Dear Joseph M,
Thank you for choosing the AMI Group of Companies as your desired service provider. That's fantastic to hear! Rahim sounds like a real travel superhero, swooping in with his efficiency and helpfulness. It's always a relief when someone goes above and beyond to make the booking process smooth and enjoyable. Grandfather-grandson trips to Turkey? Now that's what we call making memories! Keep Rahim on speed dial for all your future travel adventures. Bon voyage!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
Really good experience with Mrs. Londi. She have explained and processed really smartly and very good communication skills with respect and knowledge. Very much satisfied with the service.
Dear Vermeulen T,
Thank you for choosing the AMI Group of Companies as your desired service provider. Well, it sounds like Londi is the superstar of customer service! We're thrilled to hear that she provided you with such a smart and respectful experience. It's always refreshing when someone combines knowledge with excellent communication skills. We'll make sure to pass along your kind words to Londi and let her know that she's doing an amazing job. If you ever need assistance again, don't hesitate to reach out - we're here to keep the satisfaction levels sky high!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I am still stating the process I will give a 4 star after the process has been done but so far so good no complain
Dear Phildmina M,
Thank you for choosing the AMI Group of Companies as your desired service provider. Well, well, well, it sounds like you're cautiously optimistic about the process. We appreciate your honesty and look forward to earning that extra star once everything is completed. In the meantime, if you have any concerns or need any assistance along the way, don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
I had a great experience with AMI Education while applying for my Visitor Visa. Their staff members were professional and positive, and Mr. Rahim's expertise and availability were highly appreciated. He cleared all my doubts and was always available to answer my questions. I highly recommend AMI Education to everyone
Dear Samantha P,
Thank you for choosing the AMI Group of Companies as your desired service provider. Wow, it sounds like AMI Education deserves a gold star for their outstanding service! Mr. Rahim sounds like a real superstar, clearing doubts and being available to answer all your questions. It's always a relief when professionals are both knowledgeable and approachable. Thanks for the recommendation, and be sure to keep us in mind for all your visitor visa needs!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
My sister and I have found Londi to be very helpful in planning our trip to Dubai, Singapore, Phuket, and Bangkok. She has been easy to talk to and nice, and she has also done her job very well. Londi, thank you!
Dear King A,
Thank you for choosing the AMI Group of Companies as your desired service provider. Oh, Londi sounds like the perfect travel companion! It's great to hear that she has been so helpful in planning your trip to such amazing destinations. She must be quite the multitasker, being easy to talk to, nice, and doing her job well all at once. Give her a high five from me and don't forget to enjoy every moment of your adventure! Safe travels!
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies
From the business
The reviews found here are from customers who have dealt with us or tried one of our products. However, they are not collective data, and results do vary. We make no claims that these outcomes are what all consumers can expect to experience. Not everyone who uses our products or services will have an experience like the ones described in these reviews. In other words, these comments are based on the authors' actual use of the service.
The views and opinions expressed in customer reviews posted on this site and/or our website are those of the reviewer alone, and do not reflect our own.
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Dear Ronell,
We are sorry to hear about your experience. We strive to provide excellent and efficient service, and regret that we fell short in communicating effectively with you. We highly recommend contacting our customer service for assistance in resolving this issue. Your feedback is valuable to us as we aim to improve continuously.
Despite us being eternally grateful, you're also letting other people know whether doing business with us is a good idea or not.
We appreciate your feedback.
Thanks,
Customer Satisfaction Team
AMI Group of Companies