America's Best

If you want to be treated with disrespect by people who don't care about eye health or customer service, America's Best Contacts and Eyeglasses is the company for you.

I went to America's Best in Kennesaw and had awesome service. I was seen by the eyt doctor on my exact appointment time and Starsh handled my paperwork. She was totally awesome. Ain't nothing better than great customer service!

This place has become a joke. Two weeks ago, I requested an eye exam with Dr. Karl Schwandt, whom I have been seeing for the last 15 years in this location. The apt. Was made, and I was ensured that it would be with him. On the day of the apt. I called to confirm the appointment with Dr. Schwandt and was told that he had left and there were 2 different doctors performing exams. Why did the office not call me to say that he won't be in the office? The customer service at this location worsened each time I had to schedule an exam. After 15 years, it's time to change eye doctors if I can't get the one that I want.

Just picked up my 2nd and 3rd pair of glasses at their Glenway store. No problems! Perfect! Corey and Kiana were great! Been a customer there since '20.
Paul B. On Karen Ave.

Visit America's Best if you are looking for a friendly and professional staff. They carry hundreds of frames to choose from.
I'm sure anyone will find a pair to more than please them.
The Optometrist and exam staff preform a complete exam then take the time to discuss the result, showing pictures taken if any existing eye problems have occurred.
Plus the Exam is free and even my
HMO insurance was accepted.
If your looking for a friendly professional staff look no further than America's Best

Went to Americas Best at 7000 Forest Avenue and the entire staff was a pleasure from when I walked in the door and the doctor. I sat there and heard an interaction between a disgruntled customer and Miss Michelle, she was simply Amazing. I had to go up to her when she was finished and tell her. I work in HR for HCPS and if someone could have made a video of her it was Absolute Perfection. Definitely going back there again.

I had a great experience at this location; Michelle helped me pick out some nice glasses, and the service was fast and friendly.

I purchased 2 glasses and 2 boxes of contacts for each eye different prescription.
I also purchased insurance.
After several months of headache I tried the contacts and I realized I saw blurry from left eye.
Called and the said it was too late only 30 days to exchange mind you with insurance and product i spent approx $580 and it was a waste of money.
Insurance doesn't cover anything other than damage but goes not help for wrong prescription.
134 Kingsland Road
Clifton, NJ, *******
Phone
*******548
Don't waste your time or money

I switched to americas best because I don't have a Costco membership anymore and having a family member come with me can be a hassle. I ordered new glasses and was really excited! They forgot to tell me that no glare is extra and they didn't even mention it. So immediately after they arrived they had to be sent back to have the no glare added plus it was an extra cost. After several weeks I finally had my new glasses and was happy. My eyes recently shifted and I wanted to get the lenses updated. I went in today and they told me it would be cheaper to just buy new frames since lenses are included with those.

This was the cost breakdown they gave me today. $15 per eye per pair of glasses. I have 2 pairs so $60 just for the lenses. Then $88 for the no glare on 2 pairs and then they said I have to have a UV light package which was $70 for 2 and I couldn't refuse it. The total came out to $220! WHAT?! I was in shock with how much it costs. At Costco it would be $60 a pair with no glare included. Flat rate!

So much for being the affordable option. When I told them I wasn't paying that they just said "Sorry. Bye"
Seriously not a great experience essentially from the beginning. I'll happily switch back to Costco and keep bothering family until I get my own card.

This place is the most expensive of all the eye centers here in Louisville. Their customer service is useless. I purchased two pairs that cost me over $400 and the prescription was never correct.

$79 just gets you two frames and an eye exam. If you want prescription glasses in your frames you pay normal prices that ad up with your options such as transition, bifocal, scratch guard. By the time you are done you may have a bill of $300 or so for just one pair of the glasses. If you can't afford the 2nd pair of glasses, they will tell you, that's fine but in that case, the eye exam will cost you since it's no longer free unless you buy the two pair of glasses. $400 for one complete pair of glasses is a whole lot more than $79 advertised for two pair. That makes their advertising false. It's frames not complete glasses. I bought a pair and had to pay for the exam as well because I couldn't afford the second pair. I like the glasses but that's not the point. The sales person was also terrible. She spewed out her memorized script without even looking at me. Very rude, impersonal. If I asked questions she repeated very rapidly her memorized response to why the ad didn't match the numbers she was giving me. Never get glasses here unless you plan to pay the same price you would pay elsewhere. You're not getting a good deal.

Rude, condescending, cold, unprofessional, absolute JOKE! The old saying "If it sounds too good to be true, it probably is"...So true for the Longview, TX location! Will warn anyone thinking of using them that they would get better quality and service from Dollar General...one star is actually too good of a rating for this company!

I was under the assumption I would be getting 2 pair of glasses for 79.99 well that is a gimmick just to get you in the store. I understand the additional cost for extra that i choose for my glasses but once you add anything to your glasses, They separate the glasses you choose and no longer get 2 pair for one money. It's a scam. My 2 pair of glasses for 79.99 ended up costing me 252$ I will never go to this place again and the only thing they are americas best at is scamming you. The only thing good about this place was the eye doctor

One of the worst customer service experience I have EVER received. Manager of the 35th in Quebec, Denver Colorado location should be fired! I will NEVER patronize Americas Best Eyeglass. You get what you pay for including low budget customer service!

In Gurnee IL the Dr examined 3 patients, while the "fitters" were working on one. Waited 1 HR before I left without my glasses were ordered. The staff weremaking faces whenthey had to take some one's order, or just walk away to return after 10 min or so, and start complaining about something to the coworker. Will never use their service.

Maria is a Optician at America's Best. Honest, caring, patient, and very helpful. I would diffently recommend her to help you pick out your next pair of glasses. Excellent at identifying what is best for the consumer. Thanks Maria!

She was very helpful and knowledagabke about the products I purchased she help me purchase the best selection for my needs and budget at the Hodgkins location would definitely recommend

If I could give a zero rating I would. This place was not helpful to our need at all! My daughter in law paid for my grandson's prescription glasses and contacts in January 2022. ABests had to order his contacts and they did not arrive until July. In Sept he went to the class, was fitted and left wearing his prescription. January 19,2023, his contact has torn and when we contacted them to buy some more contacts, we were told that his prescription expired January 9 of 2023, and that he would need to come back and pay for a new prescription for his contacts because it has been a year! I explained because of their ordering system that he did not even begin wearing them until Sept of 2022, they took NO responsibly for their own actions. I ask for his eye glass prescription, which in the state of Georgia is a 2-year prescription, and I was told that prescription had expired as well. I explained that in Ga. By state law those prescriptions are for 2 years. I was told that they (America's Best) can set their own law for each individual. I will not, nor will my grandson ever go back there, and we will be certain to share to others what we have learned about a placed that is called "American's Best"!