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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Product arrived on time, not damaged and exactly what I ordered!
Whatever you do, don't ship it FedEx. They can't get anything delivered on time.
East to find what I wanted and a very fast server.
Quick and easy to find what I need. Thank you American truck keep up the good work!
Nozzles fit extremely well- better than factory. Spray pattern is better than factory. Total removal and install time was 8 minutes. 1/4 of the price of dealer parts, fits and functions better than original. Super fast shipping from order date. 0 complaints over here, highly recommend to the Ram guys.
I ordered a pair of Tail lights. Came cracked but the response from customer service was awesome and got back to me fast.
Easy and fast, the experience is totally worth the dollars!
The running boards were nice. Installation was not too bad but when you promised delivery for a certain day and ot doesn't happen that os a headache
Thank you for your feedback!
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I hope to hear from you soon.
Amy
Ext 257
It was packing real good and they give you a tracking number.
Ordered from another company and it did fit. Love the one from you and fits perfectly.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Arrived faster than expected and fit perfect. I have made many purchases with American Trucks and they always provide 5 star experiences.
I ordered (4) in channel rain guards for my 2019 Dodge Ram 1500 classic.The front ones are too short, The back ones are too long unable to use them.
I'm so sorry to hear about your experience!
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.
Amy
Ext 257
Love shopping on the AT site. So many items for every vehicle on the market. Videos to describe the items with installation. 5 stars all the way
My recent purchase was a "turn down exhaust" system. I have 2004 f150 supercab. This exhaust sounds great. Not too loud but way better than stock. Ordering was easy. The site verifies that what you've selected will fit your truck. Takes the worry out of on-line purchases.
Items arrived early in excellent condition the fit was perfect I am very satisfied and will make future purchases from American Truck
The bumper i got didn't just bolt up. Because it was for a none receiver hitch truck. It didn't state that online
I'm so sorry to hear about your experience!
Please feel free to reach out to me if you would like to discuss your feedback.
 I hope to hear from you soon.
Amy
Ext 257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Amy
Ext 257