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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Had my item before the expected due date. Very satisfied with the new lug nuts for my truck.
Ordered Friday told Monday delivery then changed to Wednesday then Thursday. Thursday came then told Friday and they arrived mid day
I received the parts, they came well packed with the necessary fasteners to attach them to the bodywork, I installed it myself it was very easy and fast and it was perfect on my Ford F150 Platinum 22, I loved it.
Very nice product fit great unless u have a custom bumper which I do then It takes a lil custom work not too hard all in all very nice
Was super excited to receive it, worked well at first until I tried to put the filter on. I tried absolutely everything and no matter what I do it won't stay on. I even tried getting an extra clamp for it, it will not stay.
Seriously no need to look anywhere else. This site has great prices and fantastic videos for a lot of products that help greatly when trying to decide on a product.
First time ordering from you we'll see how it goes.
Update:
It looks pretty good but I should have ordered the gloss black version. Other than that no complaints.
The item I bought didn't fit and my money was immediately refunded.
I Waited one week to receive a bent running board?
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Amy
Ext 257
Easy to find parts for my truck and shipping was really fast
Easy ordering, fair prices, quick delivery. Equipment ordered fit right into original equipment spot. No issues
Great experience, got my exhaust 1 day earlier than expected,, exact fit for my 09 f150 platinum,,, had to cut off my old exhaust, 13 years of rusted bolts,, new bolts and clamps fit perfect, didn't have to modify or run out and get different size bolts like other reviews were saying, sound is great, loud, but not loud, if that makes sense,, overall, very happy with the flowmaster fx
They lie to you about shipping and when you cancel. 5 days to get your money back. If they lie from the start, then I would say nope not at all. Run buy else where
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
My order shipped fast and I got it on time. Very easy to install in maybe 20 minutes.
Great experience, great user interface. I go out of my way to try and purchase all my aftermarket truck needs through AT.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257