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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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I ordered the wrong part and within an hour of just ordering you tried canceling and they tell me I can't cancel my order because it's been shipped. I've never in my life heard of an order shipping within less than a hour of ordering. They pretty much told me that I have to wait but there is no way of me canceling. This is ridiculous.
American trucks always has what I need and even with the exchange in money from Canadian to US currency. It's still cheaper. Parts are accurate and fit perfectly every time
The Ranger running boards arrived in the amount of time promised. The product was in good condition and exactly as advertised. The running boards were installed by me in about an hour without any modifications required.
I would recommend this business to anyone.
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Amy
Ext 257
I received the wrong part and was told it was the right one which it was not. It is being sent back today for a full refund.
My order of headlights and taillights arrived on different days. The headlights arrived on the 29th and were as ordered in good working condition. The taillights were delivered on the 31st and when I opened the box, the driver's side light had a large crack running across its red part of the lense. I contacted American Truck on Jan 2 and spoke with Heather ext. 214, she apologized for the inconvenience right off and handled my request for return and replacement quickly. The taillights were a drop ship directly from a different company so I had to wait until that company got the delivery notification to American Trucks from Fed Ex. I recieved my email with return label and notification of replacement shipped thst same evening. I appreciate the great customer service and Heather's professionalism.
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Amy
Ext 257
Disappointed in the tailgate cap was a 1/4inch short each side and had one of the fasteners broke off. Would have been very pleased if the cap would have fit.
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Amy
Ext 257
I ordered from your company before. The Tri-Fold Tonneau cover I purchased was easy to install and looks great. I am looking forward to installing the rear wheel liners I just received.
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Amy
Ext 257
Everything went smooth when buying what I wanted from American Trucks! Received my item fast with no issues at all.
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Amy
Ext 257
Easy ordering process and received shocks in good order. Second time using the Ranchos, easy install. Except for the red boot, hard to get that over the end of the shock. Also funny the stickers are just crammed into the box and crushes by the shock (Didn't plan to put them on anyway).
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Amy
Ext 257
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Great experience searching and ordering on the website. Shipping was fast. Quality product.
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Amy
Ext 257
It showed up quicker than expected, everything was packed well, description was spot on. Installation was pretty easy, took very little time. Looking forward to ordering more to continue my build!
Shipping was extremely fast. Prices were very reasonable and the parts were as advertised. Wouldn't hesitate to order again.
They always seem to get packages here within three or four days haven't had a problem yet and I've ordered eight or 10 things from them
I was looking to upgrade my fog light for my 15 Denali. These are perfect, Thank you AT!
Tonneau cover arrived as expected. Only complaint is the included instructions weren't clear being that I have a short bed Chevy, you have to use a factory hole to through bolt the latch bracket. Would've been nice if that was stated, instead I was left thinking it wouldn't work for my truck and spent an extra 15 mins searching the internet for an answer. All in all seems like a well built cover for the price!
LUXX-Series LED Projector Headlights; Alpha Black Housing; Clear Lens
Lights were priced great and were shipped to my house in 3 days. The quality of the lights were great! I love the way they look on my truck!
Good price and easy install! Website was easy to navigate and I was able to use paypal.
I used American trucks for about 90% of the aftermarket parts on the truck, 2013 ford f-150 and a majority of the truck isn't anywhere near stock
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257