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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Your staff so far has been great! I'm not a very techy person and was worried about ordering something that was fairly expensive, and when it comes to computer stuff im not that great, you guy's have set my mind at ease, and if I can do it anyone can! Thanks to you guys! Thank you!
Package was delivered open... hoping everything is there when I install it this weekend
Looking for just an air intake tube for use with my stock air box, found it right away. I placed the order expecting to get it in about six or seven days, I believe three days after that it showed up at my house. Now if it needs to be better than that you just don't need it. Great job gang.
Products has a red strip down the product was looking for a all Black replacement peace
Received my air intake and exhaust as planned. Install went well. Looks great and great performance for my 6.4 hemi.
Great Price and very fast shipping.i will be purchase my Vehicle parts supplies here in the future.
Easy Install and amazing quality, with perfect service.
I've purchased a grill for my truck, 3-step running boards, interior trim pieces and now covers for for my tow hooks. Everything is great quality and I received my shipment quickly.
Fast shipping and vast selection made this web site a great place to get what I needed to personalize my new truck.
It was quick and easy to find what I wanted and some better options of what I was looking for
This was attempt two... their shipper and the manner in which the damaged product was handled was less than impressive.
Spacers fit great and did exactly what I needed them to. Shipping was quick
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Amy
Ext 257
Worked perfectly, I was able to calibrate my speedometer to my tire size. I am planning on Re gearing my differentials, and I will be able to calibrate my Speedometer for that also I'm sure
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If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Great service, was very helpful and kind. After talking to the gentleman last night I made my purchase this morning. Looking forward to putting new exhaust on my truck.
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Amy
Ext 257
Fast shipping and I got exactly what I ordered, truck no longer has a leak so overall satisfied.
I can save the items I am interested in, I get promotional emails, free shipping, and excellent customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257