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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I ordered my tool box on Monday and it was delivered on Wednesday! Amazing fast service!
Quick and great prices fast delivery parts in stock no wait time
Always have what I need to upgrade my truck and good prices
From their site to the ordering process was simple and easy to navigate. Quality products and good pricing
The product Arrived quick as expected no problems. Thanks
I bought stuff. You sent it. Please stop contacting me for affirmation.
Good job the package was on time and the box was in good shape
I had a problem with a wiring harness on my new tail lights. Contacted American Trucks and they fixed me right up. At no cost. Excellent service. Andrew in customer service was great.
Product is very good quality. Received well packaged and very timely. Customer service was also great. No complaints what so ever.
Always room for improvment! But withat said can not rate this product till I get home, I'm at work will not be home till 24th. At that time I will see my truck for 2nd time since purchased... Then I will install your product and give it a proper review... I hope it is as good as described are better so our future can continue to grow and get better.
I plan setting my truck to make it mine and geared up for my work and pleasure.
So far I am satisfied with my experience but haven't had time to install. Just got them yesterday. Very easy to order.
Quite very Excited to see the new stuff I'm sure these will be a perfect fit and a super nice aggressive look once installed.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
The customer service was awesome. I received my order in a timely manner
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Received the bed cover as expected. Both the clips that prop rods while the cover is closed were broke when Received. Looking to purchase replacements.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
The screen fits perfect. Great quality.my experience was so awesome I still can't believe how great it was.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Received on a timely manner. Great overall experience.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
Liked the pictures and suggestions on the site. It helped out what would look good and work.
Good prices, fast shipping. The selection and knowledge I'm looking for.
Perfect fit. All the gear I had under the seat without this is now securely locked up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257