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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The product was delivered quickly and was a high-quality product. The website installation video was MUCH better than the included installation instructions. Couldn't be happier about the whole experience... have already experienced the increase in performance i was hoping for in my truck!
Everyone was fantastic to deal with! Would highly recommend them for your truck accessories.
Jesse E. Was very informative in helping me select a bed cover for my 2022 Ram 5.7 Hemi. Fit perfectly and looks top notch!
Opened the box then threw them in the Ram. They fit perfectly and look great! Highly recommended.
Very easy to navigate through the site and find what you want. With the build mod on the site it makes it really easy to see the parts on your truck before you buy it
Finally got an item that was out of stock. As soon as i was notified it was in stock I purchased it and a week later it came in the mail. I'm very happy now.
They look great haven't installed them yet hope they fit!
Parts as described and arrived quickly. They stocked almost everything you could want for your truck. Will be ordering more from this business.
Excellent service and product arrived as advertised.
Fast shipping and great prices. The website is easy to navigate and customer service is always there when you need them.
Fast shipping, great pricing, overall easy ordering process
Spoke with Brad and he covered all bases for my wheel and tires. Easy to talk to and understood what I was wanting.
Due to the fact I ordered the wrong part lol,your team worked on my problem and had resolve in less then 30 mins. Your CSR Josh was very efficient in is duty's. I will order from AT again Thank you
Item was exactly what I wanted. Easy installation.
Originally I ordered an item however received something completely different (still delivered fast). I called customer service and they walked me through the whole issue. Next day took it to Fed ex shipped it off and American trucks shipped my order with 48 hours. From receiving the wrong item to getting my correct order was 5 days. Awesome customer service and the product is exactly what I wanted!
Thank you very much! Everything went well. I look forward to purchasing more items with ya'll.
Fast delivery. Great product, American Truck as always been reliable with there parts & service.
I highly recommend to friends and others.
Thank you for your review!
If you would like to discuss, feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review!
If you would like to discuss, feel free to reach out.
I look forward to hearing from you.
Amy
Ext 257