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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The quality and fit of the light was were very good.
Ordered a radiator for my truck and it arrived ahead of schedule and was exactly what I expected. Installed in my truck in 30 minutes and truck running like a champ again.
I've ordered a couple times from American Trucks and my truck is better for it!
Parts were delivered --one was chipped, pieces fell out when i unpacked it --got them mounted in the truck--it rained a couple days later -one had water in it---when i checked it over it had a crack in the lid--very flembsy made
I had my product in a few day, fast shipping and product was everything I expected.
We ordered fender flares from another company at half the price, and they didn't even come close to fitting. So we ordered them from American Trucks and they fit perfectly! You get what you pay for!
I received my order, however I thought I ordered the iconic silver, I received black. They fit as should, I can live with the black. Thanks
I found the whole buying experience easy and informative. I can't say enough good things about American Truck.
Fast and efficient it had a 2 to 3 week window and it was less than that
'''''''''''''''''''''*******'''''''''''''''''''''''''''88
Received running boards 3 days after ordering them. Installed then this weekend. Great service!
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext.257
Very good service and very quick delivery. Overall very pleased.
I ordered a grill for my 2012 silverado. It would be nice to know that the metal clips of the old grill need to be repurposed or there should be a warning that you also need to purchase metal clips to secure the new grill because the new one does not contain the metal clips.
Exactly what I ordered plus swift and accurate shipping and delivery. Will use American Trucks again.
Other than smacking myself in the eyeball with one of the plastic hooks thar didn't hook properly, due to my fuk up, it was a good experience. Had them installed in 35 minutes. Fit great and look good.
Looks nice, and requires a little bit of extra wiring, but works great.
The order came a day faster then promised, have not had time to install them yet.
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext.257
Order and shipment went smoothly. Everything happened as expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review.
If you would like to discuss, please feel free to reach out.
I look forward to hearing from you.
Amy
Ext.257