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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Received a wrong sized part but customer service fixed the problem. I was satisfied
Fast and good service representative answer fast and are there to help with any needs
Awesome sellers come back again great pricing fast shipping
Shopping on the American Muscle site is great. They have many different options, including different options for the mod that you're looking for. The prices are okay, not great and if you've been looking for a certain mod, and American Muscle is the only site to carry it, guaranteed it will be expensive. Having said that, you will almost always find what you're looking for at AM, but the price might be a little steep.
AM also does not have a currency converter, and it can be time consuming to have to switch between AM and a currency converting page, to see how much a certain item will cost me in Canada.
Their shipping is accurate and fast and American Muscle will generally have three options: regular shipping, fast shipping and overnight shipping. They can get something to you the very next day, but you will pay for it!
Overall, shopping at AM is a pleasurable experience. You will almost always find the mod that you're looking for and it will be shipped to you in the speed that you choose for delivery. The reason for four stars is currency conversion and AM not having it on their site.
Excellent no issue with product web site easy to access to purchase.
Every Mustang replacement part has been as described and was installed in short order with no complications.
Wanted a different shift knob for my manual scat pack which was easy and inexpensive - wanted an oil - separator and that was easy too! I learn a lot just reading about upgrades!
Years ago bought a centerforce sst for my mustang and it took months to ship. Only after calling centerforce directly did it get shipped.
Never had any problems pleased 100% will always be back great place here
I tried ordering gift cards and it was a disaster. Every time the got cancelled and now Im waiting for the pending charges to drop off. Your website has a huge design flaw. # 19-******* # 19-******* 19-*******
Hey Heather,
I'm sorry our security system kept flagging and cancelling your gift card purchases. I have seen this in the past and I know we are working on updates. I would suggest calling our Sales Techs and attempting the purchase with them over the phone to see if we can get it pushed through. I apologize again and if there is anything else we can assist you with please feel free to let us know.
Thank you,
Allison
Great parts, everything see s to fit perfectly, especially the dark horse style spoiler
Have ordered windshield banners and heat extractor vents and always received items without issue.
Almost every item that I have recieved has had awful packaging. One of those items was damaged, but thanks to good customer service it was quickly replaced
Im just say I never get a free gift when I order. Other then that its good
Good experience every order everytime.Simple easy no stress
Sales associates are very informed to help in decision making when it comes to product selection and choices for my needs!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Unfortunately your order is on an account block due to a chargeback you filed, any order you place will get cancelled with us. Please reach out to customer service if you feel this was an error.
Thank you,
Allison