On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Arrived a day sooner than expected look just like what they were in the picture
Hassle free shipping and great prices! The products were top of the line and quality.
Most of what I'm looking for in one place. Mustang lovers dream. Great products easy ordering. Free shipping. What else could you ask for.
On a Sunday ordered two of an item by mistake. Since it was Sunday their customer service was closed,
So was unable to correct the order. However they shipped it out on Sunday evening, so now I have to go through the hassle or returning the item, and paying for return shipping.
The antenna I ordered doesn't tighten down.It did arrive on time. Looks nice.
I have ordered several times and each time fully satisfied with every item and delivery is expediant
Great selections. Fast delivery. Satisfied with product.
It was perfect the websites absolutely excellent easy to maneuver and look for what you really want and check out is great
Twas nice, thank thank. Had a few questions about the tuner i bought. And yall re directed me towards the tuner department and they explained it indepth. The call did get dropped a few times but i still got my questions answered. I appreciate it!
Easy transaction, shifter handle delivered ahead of estimated date. Install took only 20 mins. Works great and looks way better than the stock T-handle shifter which should have never been in a HC to begin with.
Everything was great, 3 minor dents in muffler due to poor packaging. Dents not bad enough to send back, but I would suggest C&L package better. Borla packaging was flawless.
Fast shipping. Item works as described. Will use AM again in the future.
Part was broken. Now I have to go to the trouble of sending it back. Too much info, but I'm required to use at least 50 characters.
They fit great and shipping was fast! Great selection on parts for mustangs!
Although my order was lost the customer service and feedback was phenomenal the staff stayed in constant correspondence with me and even refunded me my shipping cost customer service assured me that my package would arrive on schedule and it did excellent customer service
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members