On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Horrible. Sending out previous open box, damaged wheels as new. Bad for business. Will never purchase from American muscle again.
I have made a couple of purchases and have received them in a very timely manner. The products were as described in the listing. Complete exhaust system, and coil packs, thus far. Very pleased.
The best experience ever have and they are a wonderful company
Always a pleasure to deal with! Available products, information, shipping and communication are this company's primary focus! Nothing but a positive experience right down to letting the pubic share their views and vehicle pictures as well. Love the format keep up the good work!
I like my overall experience but I think the shipping process should be more detail, as far as where to place at residence... I.e. In the garage, or by the front door, etc...
Quick! Quick quick quick quick quick quick quick quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick! Quick quick quick quick!
The last time I tried to order the BMR lowering springs, they were on sale and then when I put the promo code in I didn't get the discount
The tires I wanted, in the size I needed were in stock. Ordering was very simple. Delivery time quoted was reasonable but FedEx delivery time was one day quicker. They're supposed to be here on Wednesday (it's Monday now) so I'll update this once received.
Easy purchase for the wheels and tire combo already balanced and ready to go.
If you need anything for your Mustang this is the place to go… Everything you need at awesome prices…
AmericanMuscle is an easy site to navigate and has a ton of items to buy. The biggest thing for me is the install videos. It's good to see what it takes to do the install before you buy it and try it.
Followed instructions and all went well. Found that I no longer fit in the back set very well so it took longer than expected.
I received my horns and I love it. Haven't installed yet but I will soon.
It was super east to look up and buy the parts I was looking for once I ordered I received the parts in about 4 days.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members