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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Received my rear window louver for my 2017 Mustang GT Premium California Special. Awesome delivery time. Fits my window perfectly and is a good look for the mustang. Thanks American Muscle for a great product and a great price. A+
American muscle didn't stock every part I needed for this project. To add the camber plates, you need to replace the torque to yield strut bolts and nuts and they aren't carried. I had to go to another supplier.
I really enjoy the fact I don't have to worry about parts fitting. The parts matching process here is great.
Fast and reliable and my items were in good condition at a decent price
I had ordered X-pipes for $950. This was on a Wednesday. The shipping options were to be delivered on Friday, free, or overnight, for $149. I needed them for the weekend, so I selected Friday. On Friday, I checked the order and it was 'In Progress' and Tracking showed 'Shipping Soon'. I chatted with an agent, and he wouldn't do anything for me and said I should get it sometime next week. He did give me a $20 voucher. That doesn't help for this weekend! Normally they are right on target, but when an error occurs, they need to make it right.
I am very sorry to hear about your experience.
I see that you have spoken to our customer service.
If you would like to discuss your experience-
Please let me know. I would be happy to speak with you about it.
Amy
EXT 1257
They have everything covered... easy to find parts... lots of reviews and pictures
Everything that I have ordered has come no parts broken delivered on time. I'm very happy with the parts I ordered. I'll give you guys a five star rating.
I ordered rear window louvers for my 2018 dodge challenger T/A. Perfect fit and everything u need to install, fast shipping and I'm in Ontario, Canada, very pleased with service and price,
Product was simple to install and looks fantastic. If you're worried about install don't worry it is super easy. Took about 10 minutes to put on both parts
Very happy with this product and it was easy to order with quick shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I see you have spoken with our customer service.
If you have any questions-
Please let me know.
I would be happy to help.
Amy
EXT 1257