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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,266 reviews

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North Carolina
1 review
0 helpful votes
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Missing parts
November 21, 2023

The Pypes exhaust I ordered did not come with the 2.25 in to 3.0 in. Adapters like it waa suppose to. Do you know who sells those adapters in person? No one. Spent 60 extra dollars at the local auto parts store buying 2.25 to 2.50 adapters and 2.50 to 3.0 adapters to make a ghetto rigged setup so the exhaust would work.

Date of experience: November 13, 2023
Support R. AmericanMuscle Rep
over a year old

I am very sorry to hear that.
Please reach out to our customer service if you have any questions
Or would like assistance.

Amy
EXT 1257

Arizona
1 review
0 helpful votes
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No issues
November 14, 2023

So far, so good. No issues with finding the part or ordering.

Date of experience: November 13, 2023
Kentucky
2 reviews
0 helpful votes
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I have spent WAY more than I should have on my car and American Muscle made it all possible. It was easy and great products.

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Everything is great except for the shipping took forever to get here the date and time everything changed constantly that part I found to be a bit ridiculous I've ordered probably thousands of dollars worth of products from American muscle in the past for other Mustangs haven't had one for a while these are the first couple items I have added... since acquiring my new one and I'll $#*! about the shipping but I'll still buy the product if it's something I know is not going to disappoint

Date of experience: November 13, 2023
Support R. AmericanMuscle Rep
over a year old

Thank you for your feedback and for being a long time customer.
Please let me know f you have any questions.
I would be happy to help.

Amy
EXT 1257

California
1 review
0 helpful votes
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Nathan the goat
November 13, 2023

The customer service rep Nathan made this whole experience extremely fast and easy with little effort from me. I been shopping on AM for at least a decade and for the job I needed to get done I expected to be online for at least a hour and half but Nathan made it only 20-25 mins. So thanks to him! However the packaging for the Exedy Mach 400 clutch kit is terrible. I received it with the alignment tool and pilot bearing out of the box because the box was ripped open thanks to the loose clutch inside moving around during shipping.

Date of experience: November 13, 2023
Nebraska
1 review
0 helpful votes
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Excellent fit CAI 19 hellcat charger
November 13, 2023

Nice fit. Had my gopro ready to video and send in for the $200 credit...didn't have an SD card. Lmfao! Goteem. Oh well.

Date of experience: November 13, 2023
Florida
1 review
0 helpful votes
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Exceptional
November 13, 2023
Updated review

Never been disappointed with any purchases and products, I'd rather purchase quality products and that's what I want.

Date of experience: November 12, 2023

I've been very extremely happy being a customer that...
April 2, 2023
Previous review

I've been very extremely happy being a customer that saying you pay for what you get by holds truth. I'd rather pay more for quality than quantity I've cut corners from other competitors and got exactly what I got, waste of money and got junk.

Date of experience: April 1, 2023

I have yet to be disappointed everything I've purchased...
September 13, 2022
Previous review

I have yet to be disappointed everything I've purchased has been top notch I'd rather pay more for the quality and I've purchased from from engine components to rims besides exterior items. Thank you

Date of experience: September 13, 2022
Idaho
1 review
0 helpful votes
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Perfect website
November 12, 2023
Updated review

Great website for all my Mustang parts, has many options to personalize your car.

Date of experience: November 12, 2023

Great interface for a website, easy to find the parts...
July 31, 2023
Previous review

Great interface for a website, easy to find the parts your looking for, and a great selection for muscle cars.

Date of experience: July 31, 2023
Canada
1 review
0 helpful votes
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Good work guys
November 12, 2023
Updated review

Short and sweet, fast and easy, good job, thank you american muscle.

Date of experience: November 12, 2023

Easy,quick, and fast, thank you AMERICAN MUSCLE
December 18, 2022
Previous review

Easy,quick, and fast, thank you AMERICAN MUSCLE

Date of experience: December 18, 2022
Illinois
1 review
0 helpful votes
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BBK Long Tube Headers
November 12, 2023

Always a pleasure doing business with them. Helpful advice.

Date of experience: November 11, 2023
Indiana
1 review
0 helpful votes
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Customer Service
November 11, 2023

Outstanding response to all questions and order inquires

Date of experience: November 11, 2023
California
1 review
0 helpful votes
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Great Customer Service
November 11, 2023

Got what I expected quick and fast, with easy installation

Date of experience: November 11, 2023
California
1 review
0 helpful votes
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Very easy assembly and installation. Two man job for install. Be weary when tightening bolts to nuts they strip easily

Date of experience: November 11, 2023
Virginia
1 review
0 helpful votes
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Excellent service.
November 11, 2023

Excellent service. Fast shipping. Great product. Definitely will buy again from this seller.

Date of experience: November 11, 2023
Texas
1 review
0 helpful votes
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Customer Service was Amazing!
November 11, 2023

It was to to find the product that I needed for my Challenger. The ease to purchase my item was nice. My order arrived on time,

Date of experience: November 11, 2023
New Jersey
1 review
0 helpful votes
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Only sells quality products
November 11, 2023

Fast shipping, great products and great customer support.

Date of experience: November 11, 2023
Texas
1 review
0 helpful votes
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Race parts
November 11, 2023

Placed an order was told time of delivery and was right on time. Absolutely will use them again.

Date of experience: November 10, 2023
Michigan
1 review
0 helpful votes
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Shipping
November 10, 2023

I paid extra for 2 day shipping but still ended up getting my parts 5 days later. Wasn't the end of the world but still kind of frustrating when you pay extra to get something sooner. Overall I received my parts and everything is fine but just for future reference to anyone ordering you may not receive your parts on the day you're expecting even if you pay extra to have it sooner.

Date of experience: November 10, 2023
Illinois
1 review
0 helpful votes
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As expected
November 10, 2023

I ordered new replacement rims for my car. The rims were exactly as detailed and were delivered within a week.

Date of experience: November 10, 2023
Missouri
1 review
0 helpful votes
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November 10, 2023

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Date of experience: November 9, 2023