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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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All items ordered were shipped quickly and arrived in excellent condition. Unfortunately it will be a few months before they are on the car.i
Easy to use website fast shipping doesn't get any better
Fully took my order and payment, only to tell me two days later that the item was out of stock
Fast shipping! I received My order undamaged and super quick!
Quick delivery and easy ordering! American Muscle always comes through.
Title is as it says. Had the rubber peeling a little bit glued it back and they look great
I ordered a rear valance decal kit that showed pre cut letters. I was sent a roll of tint and that's it.
Hey there Brock,
I wanted to reach out and apologize for any confusion with your items being shipped in different boxes. I see that that decal kit shipped in a separate box from your tint that you ordered. I see both have been delivered to you. I tried to reach out to you to discuss this over the phone as well. I am so sorry I missed you.
Please feel free to contact me back if you should have any questions or if you would like to discuss your feedback.
We appreciate you reaching out.
Amy
EXT 1257
I purchased a Bama sport tune for my 3.7L Mustang. The ordering process was detailed but easy. The device arrived in 3 days, and was easy to download my custom tune and just as easy to upload the new program into my Mustang. The new exhaust note sounded great and aggressive shifting was also much better than stock.
Quick response had a question on my part and fittment for my 2011 mustang GT. The support analysis quickly looked it up and verified proper fitment.
Part came incorrect. I ordered a diffuser and they delivered side skirts instead.
It was so nice to speak with you today Angelie!
Glad to hear that you are loving your Evo Style Shark Fins Rear Diffuser.
Thank you for your understanding and I am looking forward to your review on it!
Let me know if you need anything, my extension is 1257.
Amy
Ordering was easy and I received my louvers 10 day's sooner than expected. I haven't installed them yet but I checked to see if any damage had occurred during shipping but all was great as they are packed extremely well with bubble wrap! Love the louvers!
I ordered headlights. They are sharp looking. Install was easy after customer service directed me to the proper installation guide.
The only complaint I have is that I have to replace a bulb already. I can't really say if it's a defect or instalation error.
The stripes i purchased were open box but not used. When i attempted to install the stripes the release tape would not release from the decal. It took so much force to remove the release tape that i ruined the decal.
Hi Blake,
I see that you have not contacted us about this issue as of yet. I left you a voicemail because I would like to make this right.
Please feel free to contact me back and we will see what we can do. I am really sorry that this happened with your stripes.
I hope to hear from you soon.
Amy
EXT 1257
I removed my stock grill and installed the blank grill you sent me so that I could install the Cobra emblem. There is an open gap exposing the holes from the factory grill. There should be some kind of cover piece with this product
Thank you for leaving feedback about your grille delete frame. I am sorry to hear that you are not completely satisfied with this item.
I called and left you a voicemail and I would encourage you to contact back if you have any questions or if you would like assistance with this.
I do not see that you have contacted us as of yet about this order.
Thank you for reaching out and I hope to hear from you soon so we can make this right.
Amy
EXT 1257
Now they say they don't have it. I also got to waste my time to find a FedEx to drop parts off.
I am so sorry to hear that you got the wrong item and not your Fuel Rail and Coil Pack Covers that your ordered. I apologize for any frustration this has caused you.
I see that we have refunded you for this item and I wanted to reach out to you to discuss your experience. I am sorry I missed you. Please feel free to give me a call back and
We can look into this. I would the the opportunity to make this right.
I hope to hear from you soon.
Amy
EXT 1257
I'm in san diego California and placed my order friday afternoon may 10 got it may 14 which was 1-2 days earlier than expected. I got the part installed on may 17 around 8am mechanic was done by 10am and it cost me $450.
I've bought several items from American Muscle and every time has been great. Customer service is always top notch, and I know I can trust the products I find there.
Always a great place to get your muscle car needs.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about the delay with your side skirts.
I have emailed you about your order and please feel free to contact me if you have any questions.
I would be happy to speak with you about your order and thank you for reaching out with your concerns.
I hope to speak with you soon.
Amy
EXT 1257