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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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My boyfriend loves his side lights and back light idk what it's called but he loves it
Easy to use website, several payment options and fast shipping…a great shopping experience!
Love how the wheels look and after i ordered them it took 2 days for me to get them
Fast and efficient delivery from AM as always. Online ordering and shipping is an easy experience for those like me living in Canada.
Top quality parts fair price. Fast shipping and great customer service
4 stars for shipping options. Cheap or expensive no in-between hope this changes in future the product itself is awesome any changes will come back to this
Great, best site for mods for these cars hands down. Highly recommend
Very fast, shipping a high-quality product went above and beyond my expectations very bright quality lights the installation place that they chose for me was very close to my house very informative kept me up-to-date on the car and very professional
On time shipping, box was in rough shape, one tail pipe slightly scratched
Fit perfect and is easy to put on not to much work and it looks great
I got my brake kit very quickly. I couldn't believe how fast it got here. At first I thought it was wrong but I ended up having the wrong brakes on my car to begin with. So the kit I ordered was correct for my vehicle and worked very well. Would buy again.
Quality is fantastic, it's super helpful having videos for all of the products and installation as well!
Purchased open box product at a great price, but it didn't come with any instructions or a brand of the product reach out to and download them. I wish I had a measurement of where to cut the exhaust rather guessing. Don't like to wing it when it comes to cutting.
It was a good experience i will continue to order from American muscle but the vital stickers are not good
Excellent besides no hardware included, besides that's there is nothing negative yo say about this product and company.
Arrived a day early in solid packaging; look great and not hard to install
I've been waiting a month for the sway bar rebuild kit got my 98 GT that I've already been charged for. If you don't have the parts just refund me already and update your site.
Tried to have it taken care of and canceled but they cannot cancel it. He told me they said that I would have to receive it and return it which held me up from purchasing from someone else that I could've had in two days or less from Amazon. They should not tell you 2 day shipping when it was a week or more
Hi Lyle!
I left you a voicemail to apologize that we were not able to cancel this order for you. We try to ship items out as soon as possible and sometimes that means we cannot stop an order that is processing.
Really sorry, and if you want to return the cover we can certainly help you out with that. Please let us know if you would like to do so. If you would like to return my call you can reach me at EXT 1257.
I would be happy to speak with you and assist you with your order.
I hope to hear from you soon!
Amy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erik,
Really sorry about your order for your sway bar rebuild kit and thank you for reaching out about it. I see that you have been refunded
But I left you a voicemail because I wanted to apologize and let you know I issued you a store credit voucher for your experience.
Please let me know if you have any questions. You can reach me at EXT 1257.
Amy