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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Ordered a BBK H pipe for my 03 Mustang GT. It was bent when I got it. Had to bend the pipes back straight. Also was missing all the hardware because the box was destroyed.
Paid for the extra 2 day shipping and was disappointed, ordered on Monday and didn't receive them till Friday so what was the point in paying for 2 day shipping if it still took 4 days which was the regular basic shipping time. Waste of money
The wheels arrived next day and were perfect! Looks great on the Mustang!
One of the coils was broken and I had to glue back together pretty disappointed in this as the were suppose to be high quality and I needed them as it is my daily driver and I had to pit it back together and could wait for a a new one!
All ways good experience like the sales would like to see stereo equipment
Great customer service. I've had several large orders in the past few weeks and I've been pleased
With the Quality, Service, And the products i have purchased.
Delivery of all four tires came faster than I expected, which is a very good thing! Awesome experience with American Muscle! I like that speedy service!
I got two of the four tires [245/40/18] still waiting on the two 275/35/18's. I received the two 245/40/18's this morning, [8/16/24] but not the 275/35/18's.
American muscle makes it easy to purchase things for my Dodge Challenger. They make sure all the parts fit before I order anything and even confirm it with my VIN after I place the order. They are my go to site for all things Mopar.
Price is right, but shipping a strut in a lose box was optimistic is would arrive not showing external damage. I did not open the box and requested a return.
Lost part, replaced it no questions asked good customer service
Happy with Purchase, Not all the holes lined up as stated in several reviews but may have been our fault. Lining up with the 3M tape is tricky, one try. Great product overall and providing a great look to the mustang.
Fast and professional. Nananananananananananananannaan
I purchased the upper and lower grills from RTR for my 2019 Mustang GT. The order was delivered extremely fast and included everything needed. The fit and finish exceeds my expectations. Highly recommend.
Customer service didn't even take time to read what I was writing in the "chat." They tired to rush through my issue and then tried to offer me a store credit; that would be useless as I am never shopping with them again. Bad products. Bad service.
So far I'm very Happy with the products I've bought from American Muscle. I also like that I can review the product by watching a video, it really helps. It's pretty cool that I can type in MY car and then shop for that particular vehicle.
I've been shopping on AmericanMuscle for my '04 Mustang aftermarket parts for a few years now and never had any troubles with my orders and my returns. It's a great starting point for anyone looking to upgrade their cars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members