Amazfit

I've had my Amazfit GTR 4 for just 2 years, and the crown button has already stopped working. But the real shock came when I tried to get help from Amazfit's customer support – and I use the term "support" very loosely. Their WhatsApp support is beyond unprofessional. They can't even respond in basic, coherent English, consistently dodge questions, and take 2–3 days to respond at their convenience, if at all. It feels like they've outsourced support to people who have no idea what they're doing – or simply don't care. Phone support is a joke. Calls either don't connect, or when they do, they're rudely disconnected mid-conversation. No apology, no solution – just complete disregard. As for their email support? Non-existent. You'll be lucky to get a generic, copy-pasted reply (if you get one at all). It's crystal clear that Amazfit is completely unwilling to engage in even the most basic level of customer communication. Forget empathy or solutions – you'll be fighting just to get a simple acknowledgment. It's unacceptable that a premium smartwatch breaks down in just two years and the company acts like your issue doesn't exist. I strongly advise everyone to avoid Amazfit unless you want to deal with a product that doesn't last and a support team that's worse than useless. When they did respond, they didn't take any ownership and in fact subtly forced me to get a new Amazfit smartwatch rather than offering me a proper estimate to get the repair of my smartwatch done, which shouldn't have malfunctioned in the first place in barely 2 years. This is a pathetic company.

Worst service do no t buy amazfit watch
I have ordered amazfit POP 3 R stainless steel 3R watch - stainless steel watch and I received amazfit POP 3 R Silicon Belt watch.
I am trying to contact customer service but no one giving me any response for this.

I am trying to contact them on 1800 *******800 4199 682 from last three days.

Contact No. *********************

I am trying to call these numbers but no one answers my call.

I have connected on customer care number *******9680 but not getting solution.

I purchased the Amazfit Band 5 Activity Fitness Tracker earlier this year and I was pleasantly surprised by the functionality of this little tracker. It certainly tracks the basics (steps, sleep) but also has an O2, stress, and heart rate monitor. Their (beta) sleep breather tracking definitely gives me piece of mind that I do not have any nighttime breathing issues. You can also set it up to track workout specific metrics - including swimming! The only drawbacks are that the Bluetooth sometimes stops working and you'll have to re-pair it. Love how you can change the "watch" face as frequently as you like.