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Altra Running

3.2

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Altra Running Reviews Summary

Altra Running has a rating of 3.2 stars from 147 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Altra Running most frequently mention and toe box. Altra Running ranks 1st among Running sites.

service
5
value
5
shipping
5
returns
4
quality
5

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Washington
1 review
0 helpful votes
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Easy
March 5, 2018

After selecting an item for purchase, you only have a button to check out. A continue shopping button would be a good addition. The functionality is currently there - just close out the window, but not as intuitive.

Date of experience: March 3, 2018
New York
1 review
0 helpful votes
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I prefer lightweight track flats for all my runs, and these have just the right amount of cushion for me. Will be my go to shoe

Date of experience: March 1, 2018
Idaho
1 review
0 helpful votes
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I really love their shoes. I have worn the Torrin, Lone Peak, Superior, The One 2, and the Escalante. Love the zero drop and wide forefoot! But every time I order a pair it's always hit or miss. My last order I checked out as a guest and ordered a pair and never got a confirmation email. My credit card was processing the order but it never went through. Huge bummer, I ordered again and it finally went through but now it's 4 days later. I also always seem to get shoes with too short laces. Never long enough to double knot them. My Lone Peak 2.5 had long laces and now my new 3.5 have short laces in the same size. I ordered a pair of The One a few years back and one lace was long and the other was short. So bizarre. Everytime I send an email or a tweet to Altra to send me new laces I never hear back. Get it figured out please!

Date of experience: February 28, 2018
Washington
1 review
0 helpful votes
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Both my Cayd's and Vali's are very comfortable and great for being on my feet all day. Glad I made this investment.

Date of experience: February 28, 2018
Texas
1 review
0 helpful votes
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Awesome shoes
February 28, 2018

I am a diabetic and have suffered with toe ulcers and I was recommended by my Doctor to try these shoes and I absolutely love them! I wish I would have known about them years ago.

Date of experience: February 27, 2018
Virginia
2 reviews
0 helpful votes
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I love these shoes!
February 27, 2018

This was such an eazy transaction purchasing these amazing Altra shoes! This is my 11th pair of Altra running shoe love. I simply love them & can't wait to go for a run with my new "Kicks"

Date of experience: February 26, 2018
Texas
1 review
0 helpful votes
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Second purchase
February 26, 2018

Great experience. Love your in person ambassadors! Love the design and comfort! Would love the productnin my stores for more immediate accessibility.

Date of experience: February 25, 2018
California
1 review
0 helpful votes
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I decided to try a new style that I hadnt bought before and was disappointed to find the sizing to be surprisingly smaller than expected. It is so narrow in fact that I can barely get the shoe on my naked foot. I guess Ill be going back to the style I normally buy.

Date of experience: February 23, 2018
Washington
1 review
0 helpful votes
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Efficient to use.
February 23, 2018

Haven't received order, but excellent ease of use on website. First time user, so expecting efficiency, ease and speed. Recently purchased Altra trail shoes (Lone Peak), and am in process of breaking them in. So far, very comfortable on short/medium length hikes. Only downside is the short length of the shoe laces.

Date of experience: February 22, 2018
Washington
1 review
0 helpful votes
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Got the Smith Boot. Love the running shoes, but this is poor. Very uncomfortable and definitely not worth the price. Hope it gets better with some wear. Will not order this particular shoe again.

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Cant wait to receive my torin 3.0s. I currently have two pair. My latest additions were the instinct 2. Extremely comfortable and great to wear for every use. Great shoes!

Date of experience: February 19, 2018
Texas
1 review
0 helpful votes
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Visited with Ariel regarding return as size 11 in Vanish is shorter than One or Torin which I also have. She is shipping Men US size 12. She was very courteous and helpful facilitating the switch.

Date of experience: February 16, 2018
South Carolina
1 review
0 helpful votes
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Good customer service
February 18, 2018

Had problems with my order getting stuck and not processing. Kind of annoyed no I had to reorder and wait for a refund, but they fixed it fast and got me my shoes.

Date of experience: February 16, 2018
Wisconsin
2 reviews
0 helpful votes
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All good
February 16, 2018

Once you learn your Altra size, their shoes are really nice. A lot of the running shoes are not made to wear forever, just get fresh ones a little more often and your feet will feel better.

Date of experience: February 15, 2018
Japan
1 review
0 helpful votes
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GOOD
February 15, 2018

We can easily search for the shoe we want, there are lots of description and provide us information enough to make decision to match with our need.
Also the order system is quite user-friendly, not complicate, easy to make order.

Date of experience: February 15, 2018
New York
2 reviews
0 helpful votes
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Felt that the shoes needed to be more every day and more styles that person in the workforce could use

Date of experience: February 13, 2018
California
1 review
0 helpful votes
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Great for teachers!
February 13, 2018

I just started a second career as a high school teacher and was getting a painful case of planter fasciitis. My chiropractor recommended your shoes and they (along with lots of rolling and stretching) have saved me. My students even think they are cool.:-)

Date of experience: February 12, 2018
Idaho
2 reviews
0 helpful votes
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Using the online shoe selection option, I chose and ordered a recommended shoe. They were too small. The web site did not show an easy way to return them so I called. The woman who helped me was helpful and gave more information than I might otherwise have gotten (a half size = 1/4 inch). Still, the shoes didn't fit and I had to call.

Date of experience: February 8, 2018
California
1 review
0 helpful votes
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By far the best running shoe I've owned in 34 years of racing triathlons. Open toe box keeps toes from getting crunched. Can't wait for the new racing flat to arrive, 4 oz, crazy.

Date of experience: February 8, 2018
Idaho
1 review
0 helpful votes
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I love these shoes!
February 7, 2018

The Superior 3.0 were game-changers in my trail running and hiking. Low back and knee pain reduced after wearing them. Thank you!

Date of experience: February 6, 2018