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AllPostersReviews 240

1.7

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AllPosters Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product quality. Many customers report long shipping delays, poor communication, and difficulties with returns, leading to frustration and dissatisfaction. Complaints about damaged items and misleading product representations are prevalent, undermining trust in the brand. However, some customers appreciate the variety of available posters and express satisfaction with specific orders, indicating that quality can vary. Overall, while there are positive experiences, the recurring issues suggest a need for improved operational efficiency and customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
38
value
39
shipping
42
returns
16
quality
37

We monitor reviews for authenticity

Virginia
1 review
2 helpful votes
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Ordered a large item Dec 4 with estimated delivery Dec 14-18. Clearly a Christmas gift and it said it would arrive in time for Christmas. When I kept checking on it the message said it was being prepared for delivery and delivery date would not change. On Dec 18 Amazon sent me an email to contact seller that it had not shipped and they replied I would receive it in up to ten days. On the latest estimated delivery date they shipped it ground shipping from California to Virginia with estimated arrival date of Dec 26. I emailed them that it was a Christmas present and they needed to speed up shipping or send me another by air and get it here before Christmas and I did not receive a reply and had to order product from another vendor for $10 more to arrive in 2 days. Amazon canceled my order but now I can't leave bad feedback for them which appears to be why they have a high rating on Amazon.

Date of experience: December 19, 2013
Louisiana
1 review
2 helpful votes
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Why should it take 10 DAYS just to have (1) lousy t-shirt shipped? I mean 10 days before it even leaves their store/warehouse? I ordered on Dec 2, order was shipped OUT on Dec 12. I'm supposed to have it by the 19th via FedEx. My daughters b-day is the 19th. Thanks for adding to more chaos that day! NEVER again! I would suggest to Amazon they review these reviews and no longer sell through Amazon. Oh, yeah - Merry Christmas.

Date of experience: December 16, 2013
New York
1 review
3 helpful votes
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God I wish I'd read these first. Currently in the same exact situation as every single other comment. DO NOT ORDER FROM THIS COMPANY. DON'T DO IT.

Date of experience: December 12, 2013
Michigan
1 review
2 helpful votes
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I placed several orders on the same day through Amazon. All of the other shipments arrived safely. The order from Poster Revolution still has not shipped! I sent a request last week asking if there was an issue that was holding up the order because their website says they ship within a few days. Well it has been almost 2 weeks! The basically said, "it's still processing". The customer service number is a joke too. Doesn't work. These items are Chrismtas presents and what should have been a nice, easy, smooth transaction, has turned into a nightmare! Now I have to find something else to give as a gift that I need to purchase offline so it's here in time for Chrismtas. DO NOT USE THIS COMPANY! BUYER BEWARE!

Date of experience: December 9, 2013
Gabby P.
California
23 reviews
56 helpful votes
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AllPosters.com has a huge variety of posters to choose from ranging from art reprints to movie posters. They also offer framing and many choices of frames and mat colors. You can make purchases by credit card or through PayPal.

I recently ordered an art reprint and had it framed and matted through their site. The process was fairly simple. Standard ground shipping was about $10 for my framed artwork (according to the box I received it was 6 lbs. in weight). I received a tracking number for shipping and an estimated delivery date range. My package came within the first day of that range. When I opened the package I found that everything was as shown in the previews on the website. I was relieved because I was afraid that it would look completely different.

I was very satisfied with my purchase and plan on buying more items from AllPosters.com in the future.

Date of experience: December 6, 2013
California
1 review
7 helpful votes
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I wish l had reviewed first before buying from all posters.com. The quality if the posters l received were blurry and poor quality! The packaging was rolled off center creasing the largest poster. Never again.

Date of experience: December 3, 2013
Minnesota
1 review
1 helpful vote
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DO NOT ORDER
November 18, 2013

DO NOT ORDER - similar to other reviewers, my experience was that I ordered & paid for posters. I checked the site frequently for my order status, which indicated it was in process. When the posters did not arrive after a month, I contacted them - they said that my payment had not processed and they would not ship the posters. I responded that a payment had posted to my account; their flippant reply was that I should take it up with my bank.

Date of experience: November 18, 2013
New York
1 review
2 helpful votes
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After reading the reviews on this site I am not going to order from this company. There is only on good review most likely from the company.

Date of experience: November 8, 2013
Massachusetts
1 review
3 helpful votes
Follow K Y.
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7 of my posters that I bought (I got 13) were of absolutely terrible quality. One was so pixilated, I could see each square. The others were extremely blurry. 5 of the posters were ok, but it looked like something that I could have printed at Staples. 1 poster was very nice.
The prices were great, quality... not at all where it should be for a business.

Date of experience: October 8, 2013
Pennsylvania
3 reviews
1 helpful vote
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Ordered 5 tshirts on Aug 22,2013 during a 50% off sale from GMA... informed a few days later that one tshirt was out of stock and when I was billed, (after three of remaining tshirts were shipped) the charge for the out of stock shirt had been removed. Shirts arrived Sept 5,2013. Great shirts. Fabric is a little on the thin side but the prints are beautiful. Sent a notice that one more shirt is out of stock and another is on back order. Oct 3,2013 and I still have not received a refund for the other out of stock shirt, even after being informed via an email, that it would take ten days. It is now 15 days since that email and still no refund and the ship date of the last shirt has been pushed again (4th time) to Oct 22. Im not happy and it will not end with a sigh and a shrug of my shoulders. If I have not received my refund and shirt or refund for both within the next 5 days I am filing a complaint with their Commerce dept in their state. This is NOT how you retain customers.

Date of experience: October 3, 2013
Arizona
1 review
2 helpful votes
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The poster was fine but shipping was very slow 3+ weeks for a single poster and be careful on shipping. I had placed a large mixed order on amazon and it had 22 dollars in shipping. Little di I realize that 14.26 was the shipping on a single 3 dollar poster. Sure it was my fault for not checking each item so I'm to blame but that doesn't mean there still not crooks the actual cost of postage on the tube was less than 1/3 of their cost

Date of experience: September 18, 2013
GB
1 review
2 helpful votes
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They not a scam, but do have terrible customer service. I made a order for £87 which they took 5 weeks to deliver, just one poster. They seemed to think i had a paypal dispute and never bothered to check they had received payment and there was not outstanding dispute. It took over 15 emails and multiple phonecalls for them to finally send my order, everytime they would say they would check it or refer to the correct department but then nothing would happen. Really BAD service. I wouldnt normally review but they stood out as a company who i thought i could buy from but totally let me down.

Date of experience: September 15, 2013
Australia
1 review
4 helpful votes
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Definitely a scam
September 9, 2013

Definitely a scam.
Bought 4 posters (Despicable Me one was "sold out").
Arrived 5-6weeks later, no tracking number. $29 shipping.
Good paper, just really terrible printing. Not like originals at all.
Like all the inks were gluggy and melted away and together before drying.
Much better are Guggenheim.org gallery posters. They are real posters, accurate printing and displayable. Allposters.com". Au" (shipped from the US?! 5+weeks shipping?!) are not displayable but what to do?

Date of experience: September 9, 2013
Texas
1 review
1 helpful vote
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The phone number they have to contact them is not a working number. They over charged me for shipping: it was supposed to be (according to their flashing banner) 2.99 for the first and 0.99 cents for every one thereafter, and my order status says "3 items" but it is charging me for 4 items. I'm worried that if they can sneak in a. 99 cent charge here then they will over charge me somewhere else.

Date of experience: July 31, 2013
Australia
2 reviews
3 helpful votes
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Hi bought a poster
May 23, 2013

Hi bought a poster - was initially sent the wrong product... emailed the company and was promised a replacement. Replacement arrived after many weeks. Replacement was damaged (crushed from shipping) and the actual printing of the poster was faulty. The background of the poster - had lines through the printing. Now I cannot get a response to any emails, even though I have emailed every second day for 2 weeks. I am not hopeful of recovering my monies.
Please do not use this company. I spent a huge amount on a poster and I think I am not going to get my money back.
Find another seller even if they are more expensive. Product might be better and service could not be any worse than I have received.

Date of experience: May 23, 2013
Serbia
29 reviews
46 helpful votes
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Allposters.com is almost like an online museum: but a museum at which you can buy what you see (at reasonable prices). Not only fine art, but movie and concert posters and many other things framable will be found there!

Date of experience: April 24, 2013
Maine
1 review
3 helpful votes
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Lovis Corinth posters I ordered came with the heads cut off, the reproductions are yellow, so much yellow it overpowers the true colors of the original. Shipping was slow.It seems like nobody is minding the shop, quality wise at least. Never again for me.

Date of experience: April 6, 2013
New Jersey
1 review
3 helpful votes
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I couldn't be happier
February 22, 2013

I couldn't be happier. I was re-decorating my house and loved this picture on a popular high end website. The price for it was approx $550 (and it was on sale). I searched and came across the same picture on this site. They were having a sale that included free shipping. With it framed and matted the total was $180. Same size, same picture, everything. The frame wasn't amazing looking or anything but it still looked very nice. It arrived in a week, well packaged. I will be using this site again for sure!

Date of experience: February 21, 2013
Ohio
2 reviews
6 helpful votes
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Ordered a bunch of posters from them, in one large order. They arrived with a large number the posters damaged. I called and they said they would ship replacements. Six months later, and still no replacements. Also, twelve posters were on back order, and now they say they are no longer available, but that I was not charged. I checked my bank statement, and I had been. Also, they charged me near double the amount they quoted me for shipping and just tacked it on. They are the worst. I will never, never, never order from them again.

Date of experience: February 16, 2013
Virginia
1 review
2 helpful votes
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I ordered an art print from this company which arrived very quickly and in good condition. I later ordered two more prints, but was informed a few days later that one of the prints was out of stock. The company quickly refunded my money on PayPal, in fact, a lot faster than I expected. After seeing the negative comments placed about this company, I felt I had to share my positive dealings with them so that others could get a realistic picture. Based on my experience with them, I would definitely order from the company again.

Date of experience: February 9, 2013

From the business

Over 500,000 Posters & Art Prints, Movie Posters, Vintage Posters, Motivational Posters & more. Value Framing, Fast Delivery, 100% Satisfaction Guarantee.


allposters.com
Lincoln Acres, CA, United States