AliExpressReviews 8,094

Price are attractive u get fool by charm of price and free shipping. But service. Don't even ask. I ordered year back but out of 10 only get 2 items and asof n9w no refunds back. Even sellers don't bother on your comments. They don't get back to u. And again got fooled by brother insist me to order phone cover. I said no but he said it's ok let's try one more time. And obviously when you are going to the website u will attract by more stuff. And that what happened we ordered but not received anything yet. So please don't get fooled and don't waste your time and money. Extremely bad service.

DO NOT waste your money buying through AliExpress. As there is no real protection. I bought an item from them, it was defective. The seller cannot speak or write English his comments were absolutely stupid. I contacted Ali Express and they told me Ill have to wait until the seller accepts my complaint. After waiting for a solution I have been told I have to send it back within 9 days at my own expense with a tracking number or my payment will be release to the buyer. I received this message on a Saturday, the post office will not be open until Monday although it can take over four weeks for a delivery from China.
The Item in question was a car camera recorder that was completely rubbish.
I suggest you do not buy through AliExpress unless you want to lose your money.

We wanted to order wedding invites from one of the aliexpress' vendors. Before placing the order all the details have been discussed and agreed upon, such as that we will have 1/3 of the invites printed in English/ 1/3 in German, and 1/3 in Ukrainian. Once the order was placed, they said they can't do it and if we want to get the invites in 3 different languages we have to order 3 times that amount! What the heck?! We don't need 150 invites for 30 families! We cancelled the transaction (the seller, btw, can deny the cancellation) and surprisingly were refunded. But that's not where the story ends!
Guess what? Today, about a week after our experience with aliexpress, I discovered a fraudulent transaction on my credit card from some Chinese online clothing store called www.guaranteedworld.xyz. I've never heard of it and even less so would order anything from them, but yet I had this $104 charge on my credit card! Had to call the bank to flag the transaction as fraudulent and now, have to wait for a new credit card. SO ticked! I have no doubt that my card got compromised because of them! Luckily, I am in the USA, not in Germany, where I would need to pay about $100 for a replacement card and the transaction dispute.
Seriously - STAY AWAY! Not only the vendors don't deliver, your card may get compromised!
P.S. If I could give them a negative rating, I certainly would!

DO NOT waste your money buying their products... I bought an item from them, it was defective, i contacted the seller no reply, i contacted Ali Express and they told me after waiting for a resolution for over 4 weeks that they need me to send it back in order to be refunded and I will have to pay shipping fees to send it back. They always protect their sellers A CUSTOMER doesn't mean anything to them... You better think twice before buying!

I have ordered a Halloween costume accessory for $24 with AliExpress. I do realize that it's going to be a cheap Chinese piece of crap, but it's just a costume. I had 4 weeks until I had an actual costume party. So, looking at seller's reviews and estimated shipping time, I figured, it should make it on time. The seller wouldn't ship it forever. I messaged them about my timeframe, they suggest to pay extra $15 or $45 for another expedited service, where as it clearly states that their e-packet makes it to the States within 10-15 days. 2 days later I cancel the order and bought exact same item with the guaranteed delivery on time. Once I cancelled my order, there was a button "awaiting seller's approval". I contacted a customer support with the question about that, and already had a suspicion that that is not going to happen. The customer support assured me that they will contact the seller and will do their best to take care of this issue.The seller wakes up and 2 days later sends me 2 messages, one that they will hurry up, and the next says it's already shipped.
Horrible customer service practices! Once they have your money, there is no way they will let go of it! This was my first and last transaction with Aliexpress. They force their item down your throat.

J'ai fait 3 commandes et 2 litige sur 3.1er litige, 1 pks de 4 batteries au lithium j'ai reçu 1 batterie seulement après 53 jours. 2ème litige un ensemble caméra et moniteur de recul, le fonctionnement est intermittents et quand il fonction l'image est inverser. Vous faites parvenir un message et ils vous réponde n'importe quoi il veulent juste se débarrasser de vous. Pour moi ce terminé je ne commande plus avec aliexpress et alibaba. Bonne chance à vous!

I bought the fake Lenovo phone here, although the seller was guaranteeing the originality of the phone. After my several asks to consider that buy I still got no reply. Wish there would be an option to grade them with 0 stars.

I am more than shocked at the low rating that Aliexpress gets here on SiteJabber! I absolutely love Aliexpress. There are some factors one has to accept to shop there, but once you do, it opens a whole world of unique, low-cost goods. Here are some things to note:
1. The sizing is meant for Chinese people, not U.S. or European sized people so pretty much everything is a petite (short) even though it doesn't say that in the description. This is perfect for me at 5'2.
2. It's going to take a while to get your goods. However, should you not get them, the Aliexpress Resolution Center has perhaps the most buyer-friendly policies of anywhere I shop. If there is the slightest thing wrong with my purchase, they almost always issue me a full refund with absolutely no hassle. Plus, the money you pay is held in escrow until you confirm that you have received your goods and are happy with them, so there is literally no way to get ripped off by a seller. You are 100% protected.
3. I buy tons of clothes from Aliexpress because I am short and a size small. Because I also have a big chest, I sometimes need to order an XXL! But I've never been steered wrong by a sellers measurements and almost all of the clothes have measurements (in cm). I simply don't buy clothes w/o the stats listed and I've only ever had one item not fit me properly. You can buy business-appropriate tank tops for less than $3 shipped and their fashions are so unique I get asked where I bought almost everything I've purchased from Aliexpress. They have tons of awesome clothes which are digitally printed on satin and chiffon which you will never see in the U.S.
4. If they sell it, it will be the best price you can find anywhere and you almost never have to pay for shipping.
So to summarize, it takes a bit of patience to wait for your products, but if you do you will be rewarded with dirt cheap products that are exactly the same as those you'd buy locally because we all know most of our products are imported from China anyway. Add to this 0% risk and a buyer-sided resolution center and you can't lose.

I have bought Lenovo A858T phone for 95$. I think I got product for his money. I mean it is cheap and works so. Signal is not stable. Material is not so good. But it works and support 4G. Shipping was very long also. Shipping took more then month.

Ordered jersey and pants described as "Wool Thermal Fleece" - item ended up being summer weight spandex/polyester. Dispute feature on website does not work - contacted customer service and they asked to send a screenshot of the dispute - only problem is the dispute form is multiple pages so its useless. Contacted Seller (Cool Bicycle Co) direct and the response was firstly just with an "OK" and then when I asked what they would do about it the replied with "?".
Don't waste your time - they are bad news