AliExpressReviews 8,094

Mi experiencia personal ha sido satisfactoria.
He comprado bastantes productos, y no tengo ninguna queja al respecto.
En alguna ocasión he tenido que abrir un aviso al no recibir el producto en el plazo estipulado, pero me han devuelto el dinero integro sin ningún problema.
El resto de producto los he recibido sin problemas y en buenas condiciones.

Creo que es importante saber elegir a que vendedores comprar dentro de Aliexpress un mismo producto, teniendo en cuenta y valorando los comentarios de otros compradores, reputación de la tienda, etc.

I have used Aliexpress in the past for more than 50-60 orders without having serious problems, except their below average online help service. Unfortunately all have become problematic from late June onwards.
On 28/6/2016 a seller gave me a refund of 62,50 euros for an order and I was eagerly waiting for the money to use to on another order. I was waiting and waiting and waiting. I contacted numerous time the terrible online service and I always had the same answer "The refund process takes 3-15 working days to complete, please waiit a little longer". Well guess what... the 15 working days have already passed and today I received the outrageous answer that I will have TO WAIT ONE MORE MONTH (!) to see the money.

Obviously ALIEXPRESS runs under financial problems. STAY AWAY at any cost because you gamble your precious money on this site.

AliExpress guarantees a refund 60 days after ordering if the package is not received. Guess what, I'm on day 66 and they just told me that because the tracking number on China Post said the package left China, that it is still on the way and they reset the clock another 60 days. Apparently as long as the tracking number exists, they will reset the clock. If the parcel never arrives, there is no refund as the tracking number will still show it is on the way. Chinese business ethics and logic at their finest. I'm out $200, yes $200. Unbelievable, I wish I had read the reviews here first. Best to stick to Ebay. You can even get a better price on Ebay for most things and Ebay and Paypal stand behind their guarantees.

The version of the OS on the tablet I bought at AliExpress was called "KUNG" Obviously this version of Android has been altered by it's sellers or manufactures. Something in this OS makes some apps by Google notably G+, not able to install.
This is a huge problem for keeping the tablet safe from malware and infections and viruses as well as making it useless as this is one of the apps I use most.
I disputed 50% of this purchase and made a video showing the problem to AliExpress and they promptly turned it down.
Stay away from AliExpress and its sellers.
I show the problems in this video.
https://youtu.be/92WPP4hCDCQ

This is a rubbish company, rubbish to deal with and sell a load of rubbish from rubbish companies! Be warned! If you complain to a seller and they wont refund you and you escalate complaint they ask you for more information, how much more can you give than your complaint and a photo of crap goods, they cancel your request for a refund because of insufficient info! And if you start a chat online, the person says they are going to help you then disconnect after no help at all. Dont waste your money on this site its cheap chinese rubbish!

I ordered a phone from aliexpress it cost me 138 it was sent and after 14 days it has arrived at german Airport... if u can trust Shipment tracking. But after more than 2 months i opened a Dispute and made a request at the local post. Aliexpress wanted me to send them the document i recieved from local post so i did. It told that the package can not be found by the shipping Company. But they refused to refund me and said the document is invalid now they want me to send them an official document from local customs but the customs refuse to give me such a document because they never recieved the package. And Aliexpress refuses to refund me. My package is lost and so is my Money because the Support promises to protect the buyer but they dont even communicate with them. I already contacted Aliexpress Live Support 5 TIMES! And each time i was told my case has priotity and they will contact me via email and help me with my case but nothing ever happened im so fed up with this im Student and i cant afford another phone now im just pitted off by this Company. I ordered on the 30th of March and now it is the 9th of JULY! And they still continue with the Dispute and refuse to refund me. Each week tehy want me something else to provide for evidence i didnt recieve the package. GODDAMN ITS REGISTERED MAIL if i recieved it they would know this. They just ripping off my Money... i dont know how to continue in this case... im fed up with it and just sad

I started shopping on Aliexpress about a year ago after hearing about the great prices from my best friend and I'm addicted. The prices are incredible and most items have free shipping which is a major plus. I've purchased all sorts of items from lipsticks, to chargers, heels, and necklaces and I haven't had any issues. I see a lot of reviews from others stating that they were robbed or got items in the wrong sizes and it just sounds stupid. Aliexpress is just like Ebay. You run the risk of being scammed and or disappointed if you don't take the time out to simply check out the Sellers reviews & product feedbacks, as well as the sizing charts. Be Cautious as you would be anywhere else. Don't purchase items that are almost free and have very little feedback or a short order history to be safe, make sure to measure yourself according to each sellers sizing chart before you purchase anything and if you still aren't sure ASK the seller BEFORE you purchase. Stay away from sellers with low ratings( under 94%). It isn't rocket Science folks, don't overspend on items you are unsure of or can find closer to home, because hello this is all coming from China, you don't get a warranty for any product that isn't from your own country. Shop Smart & you'll be happy

I know that are a lot of you guys who may think that Aliexpress is the best way to get stuff from China online, but you should know that there are a lot of pitfalls. First of all, the quality of the products you get may heavily differ from what they offer online. Secondly, the terms of delivery differ from what we usually are assured of. And lastly, there is a high chance of fraud, you know what I'm talking about. Though sometimes when I order an item, everything is OK.

Alright this is for all you who want to make a little bigger profit: D
Use website called alixpres.co
I use it and i think that its amazing website, in last 2 months I made 200 $ selling old stuffs computer parts and other stuff like old shirts: D
I think that is really useful and you should try it!

I JUST CANCELLED ALMOST A THOUSAND DOLLARS IN PURCHASES. IT IS ALMOST IMPOSSIBLE TO DO A DEAL THROUGH ALIEXPRESS. THERE IS NO CUSTOMER SERVICE, THE COMMUNICATION IS CONFUSING, THEY HAD A WILLING SELLER AND A WILLING BUYER, BUT LEFT PAYMENT IN "BEING VERIFIED" FOR WEEKS DESPITE SENDING ALL THE (TOO MUCH) INFO THEY REQUESTED, AND MY CREDIT CARD SAYING "PAYMENT PENDING", ALL READY TO GO. WANT THE STUFF, BUT ALIEXPRESS TOO HIGH A HURDLE TO JUMP. WON'T TRY THIS AGAIN.

Aliexpress is a fraud and they are just a bunch of crooks. I purchased MANY rings from a seller stating that the material was pure silver, that it would never fade. To my surprise about a month after the rings started to change colors, turns out they were actually silver plated. I opened a dispute and after waiting for the longest time they tell me that because I did not respond to a message (which is bull) they considered the dispute to be invalid so they released money to seller. They are ALWAYS going to side with the seller, do not waste your time trying to convince them otherwise.

PD. And don't waste your time requesting to talk to a supervisor or manager. There is none!

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