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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
AliExpress Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
This summary is generated by AI, based on text from customer reviews
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The bag is so accurate according to the description and quality as well. I love it. Thanks to the seller. The shipping was fast and perfect.
I am always satisfied and happy to buy on Aliexpress!
It is a point of reference for my musical purchases. Quality and convenience.
De todos sites da china o Aliexpress para mim é melhor de todos, dificilmente tenho, problema nas minhas compras, sou comprador $#*!íduo no ali, compro tudo que preciso e estou super satisfeito, mas hoje com a taxa de R$15,00 de nosso correio, não vai compensar comprar coisas de pequeno valor, sugiro o Ali absorver uma parte deste custo, vou ter que diminuir minha compras, mais meus parabéns pela plataformo do Aliexpress.
A lot of scam sellers. And the site encourages their activities. When the wrong product is sent, which is described by the seller on the page or the product is defective, the customer protection service should help return the money.
Muy positiva por la cantidad de articulos, su variedad, calidad y sus inmejorables precios. Muy buena en la resolucion de problemas.
Mi página de compras preferida!
Me encanta Aliexpress!
Recomiendo a todo el mundo esta página!
Hay de todo lo que te puedas imaginar y a un precio excelente!
2 años comprando en aliexpres, todo muy bueno, siempre he recibido segun lo que muestra la tienda
FELICITACIONES A LA APP
Fast and secure payment. Good protection, Aliexpress protect you in case seller delays or don't send the correct goods, in size, color, models. They support the transaction.
I always have an excellent experience with AliExpress. The vast variety of products is great. They also keep you updated with the delivery information. I would highly recommend this to everyone!
My experience is very good. All orders arrived in shorter time then expected. Only one order did not arrive at all, and i received my money back in very short time.
Thanks.
La descripción del producto recibido responde perfectamente a las imágenes y el producto ofertado por el vendedor. Muy buen producto...
Not gonna lie, i was completely shocked when my order arrived fast. It did about 2 weeks but they are coming from China and i was still shocked and happy. I ordered 5 robes for my wedding party and they look and feel very nice. Over all very satisfied and would order from here again.
La experiencia de usar AliEXpress, es buena. He tenido algun problema con vendedores puntuales y AliExpress lo ha resuelto siempre, rapido y eficazmente.
Ese algo mas, de mi titulo, es que me gustaria ver el tiempo de preparacion del envio por parte del vendedor, antes de comprar. Asi, el comprador puede elegir al vendedor (si tiene varios a la vista).
He tenido problemas con vendedores que dicen que envian desde España y cuando se ve el tiempo de preparacion, se eleva a muchos dias. En algunos casos viene desde China hasta España y luego un cooperador del vendedor, lo envia desde España a España, pero para eso, lo pido directamene a China y me ahorro dinero. En estos casos, el vededor, dice que ha enviado el pedido con un numero que no existe y la opcion de cancelar el pedido (transcurrido bastantes dias) no se encuentra disponible para el comprador que lo unico que le queda es esperar...
Great variety of products, most with good quality and good prices.
Fast shipping with well packaged materials.
Quick resolution of problems and conflicts.
Obviously my favorite store for shopping on the internet.
Great foaming product easy use cleaning my boat with was easy and fast
Have used on my car as well AAA
Very satisfied with this seller - very prompt in processing order and shipping
I like the jacket however the inner lining of the jacket is very lose and pulls away from shall and sleeves. I doubt it will last very long as it is becoming more droopy each time it is worn!
Also, the zipper does not operate smoothly and catches - it is not a good design, very poor quality.
If both issues were corrected, this would be an excellent item and a recommended product to purchase.
Excellent for everything: quality of the products, delivery and communication!
HIGHLY recommended seller.
I promise I will be back for more orders.
You are the best here. I'm so glad to find you.
Please keep your business on the same level:)
Five star*****
The seller is the best! It got to Kuban in 19 days! Packed so that the box can play basketball!
This item is gorgeous!
Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members