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AliExpress

2.1

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From the business

Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.

AliExpress is a business within Alibaba Group.

For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.


aliexpress.com
San Mateo, CA, United States
+1836
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AliExpress Reviews Summary

The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.

This summary is generated by AI, based on text from customer reviews

service
1,672
value
1,571
shipping
1,615
returns
1,450
quality
1,509
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Belgium
1 review
0 helpful votes
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Vendeur a recommander!
October 28, 2018

Vendeur à recommander, très bonne communication et trouve une solution rapidement en cas de souci. Merci.

Date of experience: October 26, 2018
Poland
1 review
0 helpful votes
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Fantastic
October 28, 2018

Shop great. The client is treated with respect.
In the case of dishonest seller or faulty goods, always shop for me.

Date of experience: October 26, 2018
France
1 review
0 helpful votes
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Scanner ciclope
October 28, 2018

Le scanner est vraiment bien. Il est solide, facile à monter.
Il faut bien le calibrer et après les scanne sont bien fait.
Je vous le conseille

Date of experience: October 26, 2018
Spain
1 review
0 helpful votes
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Espardenyes
October 28, 2018

Han arribat molt ràpid i són de calitat. Ja n'he comprat altres vegades des de que el nen tenia 1 any i ara he repetit. Són les terceres espardenyes de cuir que li compro.

Date of experience: October 26, 2018
AE
1 review
0 helpful votes
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Item was shipped fast and arrived, i selected ALIEXPRESS direct which is excellent shipping method to combine multi orders from different sellers.

Date of experience: October 26, 2018
Mexico
1 review
0 helpful votes
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Excelente
October 28, 2018

Me encantan los productos y la protección para el comprador es muy buena.

Se puede comunicar con el vendedor para que envíen el pedido con ciertas características, por ejemplo el cargador para algún país en específico o el color de algún objeto, etc.

Date of experience: October 26, 2018
Spain
1 review
0 helpful votes
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Un portal de ventas increible
October 28, 2018

Llevo años comprando aqui y estoy increiblemente satisfecha. Y cada día las entregas con más rapidas. Muy contenta

Date of experience: October 26, 2018
Canada
1 review
0 helpful votes
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Very good
October 28, 2018

Votre site est bien mais quand ont va plus loin dans votre site les page en français ce change en anglais. Malheureusement
Et pour les rabais ils sont toujours inscrit en

Date of experience: October 26, 2018
NL
2 reviews
4 helpful votes
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Price and Quality
October 28, 2018

Good price, not so good quality. So the thing is that I bought a smartwatch, and thee shop said that the smartwatch is one of the best, so I paid 60$ for it, and guess what, it wasn't that great! The watch started to lag and stuff like that. Anyway, what can you expect for 60$?

Date of experience: October 26, 2018
Slovakia
2 reviews
0 helpful votes
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Good goods, good business. Fast to the right. Product according to my wishes. Thank you so much. I recommend this product to all interested parties.

Date of experience: October 26, 2018
New Zealand
1 review
0 helpful votes
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Excellent Trader.
October 28, 2018

I have Place the Order and Caroline was in touch with me until i receive the part and good on her. Will trade again.

Date of experience: October 26, 2018
Spain
1 review
0 helpful votes
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Servicio correcto
October 28, 2018

Satisfecho con la compra, el tiempo de envío debería mejorar un poco, la relación calidad-precio es buena

Date of experience: October 26, 2018
RU
1 review
0 helpful votes
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Мне нравиться удобство поисковой системы, часто смотрю на предложения товаров премиум класса. К сожалению не все товары доходят до покупателя, но сервис улучшается и защита покупателя приводит к положительному результату.

Date of experience: October 26, 2018
Belarus
1 review
0 helpful votes
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+
October 28, 2018

Хороший сайт, пользуюсь только ним, бывают проблемы с загрузкой онлайн версии, с мобильной версией проблем нет.

Date of experience: October 26, 2018
Colombia
1 review
0 helpful votes
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Precios bajos, buena calidad
October 28, 2018

Yo he tenido muy buena experiencia, la calidad es mayor a la esperada por el precio que pagas. Las esperas pueden ser lentas, pero si no llega el producto te devuelven el dinero. Amo aliexpress

Date of experience: October 25, 2018
Spain
1 review
0 helpful votes
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You can trust AliExpress
October 28, 2018

I love shopping on AliExpress, if I have any incovenience they always help to find a solution. You can find everything you need. Every year shipping and service are getting faster, many times you can recieved your items in just 15 days.

Date of experience: October 25, 2018
Spain
2 reviews
0 helpful votes
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Satisfecho con la compra
October 27, 2018

Después de muchas compras de productos y varios años, AliExpress es una de mis tiendas de confianza. Me siento como en casa. Gracias.

Date of experience: October 25, 2018
France
1 review
0 helpful votes
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Superbe qualité pour ce bracelet
October 27, 2018

Extraordinaire! Qualité fantastique, excellent, finition de haute qualité. Un magnifique bracelet qui n'a rien a envier à une article de la fameuse marque.
Le vendeur est excellent. Article reçu sous 15 jours dans les délais. Je recommande ce vendeur chez qui j'ai déjà acheté de nombreux articles pour son sérieux, et la qualité de sa marchandise.

Date of experience: October 25, 2018
Spain
1 review
0 helpful votes
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Always OK
October 27, 2018

Since six years I have purchased from Aliexpress. Always is OK and If I find a problem they solve it very fast

Date of experience: October 25, 2018
Sweden
1 review
0 helpful votes
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Buy confidently
October 27, 2018

Aliexpress is always my first choice. You can buy fearless.

Very good shop. The sellers are very friendly and the security after payment, no question. I never had any problem.

Date of experience: October 25, 2018