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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Vendeur à recommander, très bonne communication et trouve une solution rapidement en cas de souci. Merci.
Le scanner est vraiment bien. Il est solide, facile à monter.
Il faut bien le calibrer et après les scanne sont bien fait.
Je vous le conseille
Han arribat molt ràpid i són de calitat. Ja n'he comprat altres vegades des de que el nen tenia 1 any i ara he repetit. Són les terceres espardenyes de cuir que li compro.
Item was shipped fast and arrived, i selected ALIEXPRESS direct which is excellent shipping method to combine multi orders from different sellers.
Me encantan los productos y la protección para el comprador es muy buena.
Se puede comunicar con el vendedor para que envíen el pedido con ciertas características, por ejemplo el cargador para algún país en específico o el color de algún objeto, etc.
Llevo años comprando aqui y estoy increiblemente satisfecha. Y cada día las entregas con más rapidas. Muy contenta
Votre site est bien mais quand ont va plus loin dans votre site les page en français ce change en anglais. Malheureusement
Et pour les rabais ils sont toujours inscrit en
Good price, not so good quality. So the thing is that I bought a smartwatch, and thee shop said that the smartwatch is one of the best, so I paid 60$ for it, and guess what, it wasn't that great! The watch started to lag and stuff like that. Anyway, what can you expect for 60$?
Good goods, good business. Fast to the right. Product according to my wishes. Thank you so much. I recommend this product to all interested parties.
I have Place the Order and Caroline was in touch with me until i receive the part and good on her. Will trade again.
Satisfecho con la compra, el tiempo de envío debería mejorar un poco, la relación calidad-precio es buena
Мне нравиться удобство поисковой системы, часто смотрю на предложения товаров премиум класса. К сожалению не все товары доходят до покупателя, но сервис улучшается и защита покупателя приводит к положительному результату.
Yo he tenido muy buena experiencia, la calidad es mayor a la esperada por el precio que pagas. Las esperas pueden ser lentas, pero si no llega el producto te devuelven el dinero. Amo aliexpress
I love shopping on AliExpress, if I have any incovenience they always help to find a solution. You can find everything you need. Every year shipping and service are getting faster, many times you can recieved your items in just 15 days.
Después de muchas compras de productos y varios años, AliExpress es una de mis tiendas de confianza. Me siento como en casa. Gracias.
Extraordinaire! Qualité fantastique, excellent, finition de haute qualité. Un magnifique bracelet qui n'a rien a envier à une article de la fameuse marque.
Le vendeur est excellent. Article reçu sous 15 jours dans les délais. Je recommande ce vendeur chez qui j'ai déjà acheté de nombreux articles pour son sérieux, et la qualité de sa marchandise.
Since six years I have purchased from Aliexpress. Always is OK and If I find a problem they solve it very fast
Aliexpress is always my first choice. You can buy fearless.
Very good shop. The sellers are very friendly and the security after payment, no question. I never had any problem.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

