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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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Огромное спасибо всему коллективу Али экспресс за их работу на мировом рынке. Буду рад и в дальнейшем заказывать у вас товар.!
EXCELENTE SERVICIO, EN TODO ASPECTO. EXCELENTE COMUNICACIÓN CLIENTE VENDEDOR Y ADMINISTRACIÓN DE ALIEXPREES.
1. при просмотре характеристик товара информация не полная.
2. отзывы на товар отсутствуют (это главный аргумент).
3. вместо отзывов появляется реклама других товаров, которые раньше располагались в самом низу.
4. при выборе товара в корзину появляются картинки, которые просмотреть не возможно так как они перемещаются очень быстро.
5. корзина стала очень не удобная.
Good motherboard for middle-end build. Does have dual-channel instead of quad-channel like on others x79 motherboards. VRM is very hot but I didn't encoutered any troubles with that.
If you are using your common sense, aliexpress is a realy good marketplace. I have bought a lot of items, and had a very few disputes (all closed in my favour).
You can't expect much if you are cheap. Spend a little bit more money on a specific product, and you will see that there are a lot of good sellers. Especially pay atention to "Top sellers", every item that I bought from top sellers, were wery good quality.
A chaque achats tous se déroule correctement malgré quelques défauts sur des équipements où la garantie de remboursement s'exécute bien sauf dans un cas ou il aurait fallut être plus détaillé est améliorer la vidéo (type studio).
Веду торговые сделки с прошлого года. Нареканий нет. Если были открыты споры то они решились в мою сторону. Просто всё нужно объяснить и доказать свою правоту, без лишних эмоций. Большое спасибо АliExpress.
Of my many purchases with ali i have only been conned twice, which is less than 1% of my purchases, on inexpensive items the cost to send back costs more than the goods so the very rare conmen can get around the system, otherwise first class delivery and sales with exceptional; professional sellers who are eager to please. So i am very happy to continue using their services.
Товар пришёл очень быстро, получил через две недели после заказа. Упаковано выше всяких похвал! Качество очень порадовало. Сделано всё очень аккуратно и совершенно не магнитит! (подносил мощный неомагнит). Внутри вложена книжечка-реклама где представлены образцы с описанием кружек, котелков и прочего данной фирмы. Товаром очень доволен! Продавца рекомендую!
Is het geld zeker waard, prima product. Werkt goed ziet er mooi uit mooi en snel verstuurd. Handig in een tasje met handleiding en kabels. Deze moet je zeker kopen.
Quality and reliable online store in china, Rerecorded products with reasonable pricing as well as international delivery with tracking system, Al most rerecorded online store for products at cheaper price
Its a good site, but its bad that managers of AliExpress don't manage the price of items.
Many times sellers are increase the price - and on bigSales they get them down, but actually is the same price at it was.
Hope AliExpress will manage this cases.
Все 100 элементов упакованы отлично. Все 100 целые. Проверил каждый элемент мультиметром. Через окно в комнате в пасмурную погоду показывает 0.531 В, на солнце через два оконных стекла 0.583 В. На улице на солнце каждый элемент выдаёт 0.6 В. Я доволен этим заказом. Заказ был большой, отправили двумя посылками. Продавец за большой заказ сделал хорошую скидку. Заказывайте, не пожалеете.
Very good seller, and very sociable. He reacted very responsibly to my order. I am very pleased! The excellent quality.
This is a great place to get cheap stuff. But don't expect the $1 replica to be of the same quality as the $20 original. There is no way that can be true. There are good quality stuff here too. Just make sure to check the price and reviews.
не вернули деньги за нерабочий телефон, спор проиграл, телефон за 6 000 рублей был продан нерабочий, администрация площадки была на стороне продавца.
I have been dealing with Aliexpress for a few years now. Mainly small items of various description.
My entire experience has been GOOD!
My complaints amount to ZERO!
Thank You Everyone, you make it easy...
Suntem foarte multumiti de vanzator si de aspirator. Vanzatorul a livrat produsul a doua zi si l-am primit acasa in Romania in 7 zile.
Me gusta comprar en Aliexpress, el unico problema es que el correo de mi país es una basura, pero seguiré comprando aunque a veces algunos artículos se pierdan en la casa de los de la aduana o de correos.
En algunas ocasiones el artículo no llega y no me hacen la devolución pero sigo teniendo Fe.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

