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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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I have been buying on this site for several years, and it has always worked out well; It is a place where I trust when I buy.
Поляризованные очки для водителя. Оплачены, доставлены быстро в Московскую область. Упакованы хорошо.
All referrals for the seller.
The bulbs are packed well, and are protected against any impact.
Pure ten.:)
I am satisfied, and I hope for further cooperation.
If more people were a seller, the world would be a better place.
Cuando se tratan de compras que precias un periodo de uso largo, si falla antes del año los vendedores no se hacen responsables.
He tenido una mala experiencia con RAYWAY. FOcos de piscina que fallan al los tres meses que se llenan de agua, por fallo de fabricación y el vendedor no se hace responsable.
Gosto muito da loja, recomendo a todos, ate hj nunca tive qualquer tipo de problema com os produtos comprados por esta loja.
Aliexpress always give me the best prices. Recommend. Sometimes it takes a long time for the products to arrive at my country but it worth the wait.
Very happy with service. Thank you very much. Prais bit mode, all the time, traders, lovely, all in all I am very happy. Best Regards
Comparing to other shopping websites, Ali is remained the best one!
I used to work with Gearbest, eBay, Joybuy (JD), and many others, and every website has their own pros and cons, but in total, Aliexpress is the best one!
I've been purchasing from Ali Express for over 6 months and all works flawlessly. Shipping can sometimes be slow, but is always within the specified dates so no problem. On the rare occasion I have an issue, I raise a dispute and it's taken care of promptly. Tracked shipping and signed for delivery is good too. I genuinly can't fault the site
I placed 2 orders at the same time on Aliexpress website thinking they have great deals there. 1 order never arrived after waiting past 60 days and constant promises from the Seller. The 2nd order was the wrong item and their response to my complaint was that if I received the package, then I'm owed $0 refund. I disputed that and clearly stated that I ordered brushes but did NOT receive brushes. If you end up with scammer Seller, you will be out of luck because Aliexpress will side with the Seller. There's no real "Buyer Guarantee". Please look up Aliepress on the BBB website, you will find that all of their reviews tell similar outcome as mine if you end up with a bad Seller.
Tudo perfeito... produtos de ótima qualidade, os vendedores são super atenciosos e entrega super rápida até chegar ao pais de destino ( a demora esta sempre na alfandega do pais de destino).
So tenho elogios, claro que sempre há alguns problemas, mas no geral é um site de compra e venda que funciona protegendo os compradores e os vendedores.
As long as you don't need things in a rush, AliExpress is a reliable place to shop, especially for cheaper items.
Everything is great, wonderful things! Все отлично, замечательные вещи! Everything is great, wonderful things! Все отлично, замечательные вещи! Everything is great, wonderful things!
A huge variety of goods. Payments secured. By the rating of sellers you can judge how reliable or trusted they are
The best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe bestthe best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe bestthe best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe bestthe best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe bestthe best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe bestthe best the bestthe best the bestthe bestthe bestthe bestthe bestthe bestthe best
Waited for the goods for 1 week, fast delivery. Battery tester works fine and I am very happy with this product and delivery.
Muy buena experiencia de compra, vendedor muy confiable, amable y lo recomiendo, se puede confiar en sus productos y es muy atento, volveria a comprar en su tienda muy pronto
Excelente site de compras! Sem palavras para descrever a qualidade, rapidez e satisfação com os produtos. Muito obrigado por existir, Aliexpress! Abraços e boas vendas a todos!
Упаковка надёжная, всё пришло в целости и сохранности. Покупкой доволен. Производитель не обманывает и предлагает качество за очень небольшие деньги. Дешевле не найдёте. Рекомендую! Молниеносная доставка. Продавцу желаю много хороших покупателей и успехов в бизнесе!
I had a very bad experience on a mobile from Black view company because the send me a default mobile, even the small refund that AliExpress gave me are still haven't receive it after 3 weeks. So be very care full pls.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.

