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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
AliExpress Reviews Summary
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
This summary is generated by AI, based on text from customer reviews
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I bought a few things and I have not been disappointed so far! The overall rating of the Aliexpress online store is the most positive.
Keep it up!
It is often cheaper than the Amazon and can be purchased. Delivery takes at least 7 days. The quality is also disappointing, but there are a lot of assortment and interesting products. I use it often.
Excelente servicio, clara disposición, fácil de manejar, buen servicio en general, seria eso, no se que mas agregar que no se que es lo que quieren que se exprese
Shopping experience at AliEspress can be good or bad depending upon the Seller'Honesty. AliExpress people are very professional, however, and Buyer's rights are well-protected.
Good Luck!
Recommended with CARE!
I still price check for items I find on AliExpress on eBay but 90% of new items are and have been bought from Aliexpress for the last 3+ years.
Bought many things from aliexpress. So far, very good experience. Really like buyer's protection provided by aliexpress. A++++
Great Customer services they didn't have item i had brought so contacted me and let me know right away and thre in a free item as well
The goods were delivered in OK!
Aluminum Alloy Seatpost Clamp Quick
is very practical and great!
It is already mounted and used!
Well thank you!
Alieexpress our main supplier of products.
Already hundreds or more items purchased at Alieexpres.
Very good guidance of Alieexpress in disputes.
Many suppliers offer good service during installation or
Functioning of products.
If you buy anything from $ 0.20 or $ 2000, it makes no difference
Almost always responses to our questions.
I am very satisfied as a diamond customer and hope to do business with AlieEpress for many years to come.
Leo van Meeteren
The Netherlands
It is real size, well packed and it came for 20 days to Bulgaria! It is packaged in plastic transparent box. Recommend it!
It is a good product. I am well received and will use it well.
It seems to be good.
You only need to buy one. The center is essential and accurate.
We went to Krivoy Rog, a whole month! I bought it, on the promotion, I hoped that they would send the bowl as a gift, they seemed to be promised... They did not send anything.
In principle, good scales, neat, beautiful. With the buttons figured out, praise the internet!
Weigh well, but you had to buy at least up to 5 kilograms, three, not enough for the kitchen.
Obviously, some people that review with one star doesn't know enough about the product they are buying.
As return items to china is not a good option, you must be sure what you want, and look at product reviews to see if its a good deal or not.
I'm a platinum member, it has no advantages, but i'm experiencied in buying here.
This IS NOT like a local store that you can ask the people that work there about te product. Aliexpress has distributors, companies that take the product from the industry to you. Probably the person in the email is not any engineer or someone that knows about the product more than the description. This is the true. You can buy here if you know what you need and what product is.
Remember:
You get what you pay for.
Впервые, около 4-х лет назад, сделал первую покупку на AliExpress (проверочную), с тех пор купил очень много товаров, от мелочевки разной, до (телефон, монитор, ноутбук), относительно дорогих покупок, не раз не пожалел, был один случай спора, посылка потерялась в дороге, возврат средств без проблем. AliExpress-лучший, я так считаю.
I bought on Ebay and did not receive many of the shipments, in Aliexpress I have received most and those who have not arrived have made me a refund, I only recommend you to order shipping via Aliexpress and if you do not receive a refund almost immediately.
I am Fully satisfied with service and protection of consumer rights. Express service makes it super. Quality of products is also mostly very good.
Покупаю с помощью Алиэкспресс уже не первый год товары для дома и сада. Иногда крема от псориаза, очень выручает, так как в аптеках безумно дорого. Никогда проблем не испытывал, что-то приходит быстро, что-то помедленнее, но это не проблема. Дальнейшего развития и финансового благополучия!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members