Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I find you through Addall.com which is the way I look for used books. Seems you have most of what I'm looking for. Thanks.
Always a great go to place for books I didn't find when they were first published.
Coupon 20 $ discount is not working so I can't use the discount...
All went well, it was easy to buy. You answered my main question, was the book in English? Yes, so price was right and in English.
Easy to use website, a wide selection to choose from, and good prices
Quick and easy-looking for a great classic-thus was highly recommended.
Considering I paid more for the shipping than the book, there should be a way to track the shipment without having to pay for the super expensive premium shipping - even if it's an estimated arrival date. I got an email saying the book was on its way and I got it about 2 weeks later.
Be warned, if you're ordering a book for a book club give yourselves a minimum of a month to order the book.
Good service, timely delivery, product in excellent condition
Easy to find the HS Texts my son needs. I am finding that Alibris is becoming the go-to f or us for finding the best price and consistent coupons. Thank you!
Easy to order, good selection of choices, good prices, good. Umber of book I was looking for
I love Alibris and have recommended it to friends. Thank you for making it easy and affordable to find good used books.
Easy, enjoyable overall experience. Great selection and variety easy to find items
Easy ordering. Googled searched & there it was. I'm a big Ozzy fan & maybe these will be collectors items one day.
Love the large selections. Easy to search and find books of interest.
Ive always found what I was looking for at the best prices. Other sites charge so much more.
I love the checkout choices of guest or account because I always forget my passwords and I also don't want my credit card number saved.
Very easy, good price range Found the book that i was looking for with no difficulty.
I ordered the book and it came promptly and in new condition.
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
I would like to start off saying that, Alibris have a massive collection of books. Anything you may be looking for 95 percent of the time you will be able to find the book you are looking for. I just want to add the delivery for your order is prompt.
Very Satisfied Customer,
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

