On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love your prices🌹you have a great variety of old and new books.
I like this site for finding old books; easy to navigate through!
Your system would not let me update the billing address, so i had to enter a new card
Smooth transaction. Have used before and had a good experience.
I have bought second hand books before but not as dirty or marked up as the book I received. I have yet to start reading as I need gloves.
Great price, easy checkout. Alibris has books the other used sites don't have.
Really easy to find high quality used books, ordering is easy, and shipping is reasonable.
This service has been reliable for many years, and I almost always find what I'm looking for at a good price, with reasonable shipping fees
Easy to find titles relating to subject searched: turquoise
Thanks for keeping me informed as to status of this re-order.
I learned to go to one seller when reading a series. When you order from four different places, you don't know which will arrive first.
Well, I found these four at one place, and it is rated highly on the Alibris website. The fact that I am paying 3 times the amount for shipping than I paid for the books...well, that can't be helped.
Was super easy to search and lots of choices provided. Appreciate access to older titles as well as current.
So easy to find books & music and all descriptions accurate.
My first experience buying on Alibris was quick, well-organized and very clear. My book arrived just slightly outside of the expected delivery time, but I'm in Canada, so that's not a surprise. Nicely designed website, as well; thumbs up!
Always a great experience with Alibris. Fantastic selection of classical music and an easy-to-navigate website. Love the price range too. I've purchased many a used CD through Alibris for $5.00 or less, never a quality issue. Alibris is indispensable to me!
Always a great experience shopping for classical music with Alibris! It's my happy place.
Wonderful experience
Easy to use web site and timely information
Easy access and user friendly format
I had a really chill time with Alibris, as always. I go out of my way to try to line up multiple books from the same vendor, to keep the shipping process extra easy, but they're a great site for buying cheap copies of books, and sometimes I get the added benefit of getting copies that have mark-up in them already (which I love!)
Fairly simple, one caution--if you have ever shipped to a different address, DOUBLE CHECK before hitting "Place my order" It should have your home or common address on default, unless changed, it will ship to a recent address
Pretty reliable source for me, especially when compared to the alternative sellers.
I have used alibris before because they have always been of great service. The sellers are great, prices and easy to find the books.
The website was easy to navigate. The books were easy to order and were delivered when expected. I appreciate that there are so many options regarding price and quality for each book so that I can have so much choice about the product I am receiving. I will continue to use this site for all of my future book purchases.
You said free shipping through Sunday yet I was charged shipping
I always find what I am looking for. The merchandise always arrives in good condition.
I am a returning customer because I can always find what I want. It is easy to shop the website. I have never been disappointed with my purchases.
I live in the middle east so importing books is not an easy thing for me to do. Alibris gives the option to do it in an easy and affordable way. Would highly recommend
Everything was straightforward, smooth, and user friendly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members