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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,681
shipping
12,671
quality
12,665
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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I love Alibris
August 15, 2024
Updated review

I love Alibris. I can find anything I want on your website. And I am never disappointed in the condition of the books I receive. Thank you.

Date of experience: August 5, 2024

Have always loved alibris
April 30, 2024
Previous review

Have always loved alibris.

Date of experience: April 20, 2024
Nevada
2 reviews
0 helpful votes
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Sweet!I was able to quickly check for books and order
August 15, 2024
Updated review

Sweet!I was able to quickly check for books and order. No problem at any time.

Date of experience: August 5, 2024

Nice service!
August 8, 2024
Previous review

Got what I wanted, on time and at a fair price. What else is there?

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Good Value
August 15, 2024
Updated review

The order process was simple. The book arrived promptly and was in good condition.

Date of experience: August 5, 2024

The books I wanted were available and easy to order
January 13, 2024
Previous review

The books I wanted were available and easy to order.

Date of experience: January 12, 2024
Georgia
1 review
0 helpful votes
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Very good
August 15, 2024

Very good. Not my first time buying from you. I appreciate your quick shipping as well.

Date of experience: August 5, 2024
Alabama
1 review
0 helpful votes
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Relatively easy shopping on internet and finding what...
August 15, 2024
Updated review

Relatively easy shopping on internet and finding what you may be looking for. Good pricing on new and like new

Date of experience: August 5, 2024

They had exactly what I was looking for
June 5, 2024
Previous review

They had exactly what I was looking for. It was fast and easy.

Date of experience: May 26, 2024
Maryland
1 review
0 helpful votes
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First time shopper here
August 15, 2024

First time shopper here. Trying a new place. Looking forward to see the results

Date of experience: August 5, 2024
Maryland
1 review
0 helpful votes
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Takes too much time
August 15, 2024

Takes too much time. Realymaking me enter more characters is a further waster of my time.

Date of experience: August 5, 2024
Arizona
1 review
0 helpful votes
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Seller only ship Once a week
August 15, 2024

I purchased a book from this particular seller, because they are in the same state that I live in, so I expected the book within a few days, They only take packages to the post office on the weekends. I would have liked to know that when I made my purchase.

Date of experience: August 5, 2024
Puerto Rico
1 review
0 helpful votes
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Review
August 15, 2024

)on time service. Got everything on time and in good conditions.

Date of experience: August 5, 2024
Oklahoma
1 review
0 helpful votes
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Beyond happy
August 15, 2024

I was browsing for a particular DVD one morning, found the listing here at the most reasonable price compared to everywhere else

Date of experience: August 5, 2024
Texas
1 review
0 helpful votes
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Satisfied customer
August 15, 2024

My experience was pleasant. I received my purchase in a timely manner.

Date of experience: August 5, 2024
Pennsylvania
1 review
0 helpful votes
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Saved big!
August 15, 2024

Compared to the price on Amazon, what I paid here for this barely used book allowed me to share with a friend at an affordable price!

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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Ordering was simple and love I could use PayPal! It's so convenient!

Date of experience: August 5, 2024
California
2 reviews
0 helpful votes
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Perfect
August 15, 2024

Book came as described. Quickly. Good price. Perfect condition

Date of experience: August 5, 2024
Utah
1 review
0 helpful votes
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The transaction went smoothly
August 15, 2024
Updated review

The transaction went smoothly. So far I have had no problems with this order.

Date of experience: August 5, 2024

Smooth transaction
April 24, 2021
Previous review

Smooth transaction.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Exceptional service
August 15, 2024

Alibris provides a quick, easy way to rent interactive textbooks at an affordable price.

Date of experience: August 5, 2024
Indiana
1 review
0 helpful votes
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All is well
August 15, 2024
Updated review

When searching the internet I found the item at the best price on Alibris.

Date of experience: August 5, 2024

I found the item I wanted online and your price for...
November 19, 2022
Previous review

I found the item I wanted online and your price for a new copy is better than some others. For the exact same item I saved a reasonable amount. Thank you.

Date of experience: November 19, 2022
Washington
1 review
0 helpful votes
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Good place to find and order books.
August 15, 2024
Updated review

Found the book on your site. Liked the price and ordered it. The book came quickly and is as described.

Date of experience: August 5, 2024

Easy to find what you are looking for
February 18, 2021
Previous review

Easy to find what you are looking for.

Date of experience: February 18, 2021
Australia
1 review
0 helpful votes
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I have not received this order as yet
August 15, 2024
Updated review

Found it a bit confusing putting order through had to keep rechecking until finally accepted. Will never deal with you again

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024

Found it a bit confusing putting order through had...
July 24, 2024
Previous review

Found it a bit confusing putting order through had to keep rechecking until finally accepted

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Mediocre
August 15, 2024

I like that I got what I asked for in wonderful condition but taking nearly a month when it was expressed 3-5 day shipping

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024