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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,654
shipping
12,644
quality
12,638
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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My search was smooth, my password was saved (I have...
August 18, 2024
Updated review

My search was smooth, my password was saved (I have trouble remembering and/or saving my passwords, so this is helpful) I found what I needed, and more.

Date of experience: August 7, 2024

My log in information was saved so log in was quick...
April 2, 2024
Previous review

My log in information was saved so log in was quick and easy. I found the books I wanted. All went smoothly and quickly. Thank you.

Date of experience: March 22, 2024
Utah
4 reviews
0 helpful votes
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Easy shopping!
August 18, 2024
Updated review

Easy shopping! Ive purchased one other book and had a good experience then too.

Date of experience: August 7, 2024

Great service
June 20, 2024
Previous review

I was able to get the book I wanted and it was actually in better shape than advertised. Bonus!

Date of experience: June 10, 2024
Georgia
2 reviews
0 helpful votes
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The website is easy to navigate with many books to choose from.

Date of experience: August 7, 2024
Nevada
1 review
0 helpful votes
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Can always find the books I'm looking for at excellent...
August 18, 2024
Updated review

Can always find the books I'm looking for at excellent prices.

Date of experience: August 7, 2024

Always has what I'm looking for at a great price
April 5, 2024
Previous review

Always has what I'm looking for at a great price.

Date of experience: March 25, 2024
Ohio
1 review
0 helpful votes
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Very positive! And will return as soon as I finish this course and begin the next!

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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It has been great!
August 18, 2024
Updated review

It has been great! I keep finding great deals on new things that I am interested in!

Date of experience: August 7, 2024

From shopping, to setting up an account, the entire...
August 18, 2024
Previous review

From shopping, to setting up an account, the entire process was very easy!

Date of experience: August 7, 2024
Illinois
1 review
0 helpful votes
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Thank you...
August 18, 2024

Thank you...seamless! So simple. So quick! I can't wait to check out more stuff!

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Don't have time or a long response. I received my order. Thank you

Date of experience: August 7, 2024
New Mexico
1 review
0 helpful votes
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Simple, effective; they want me to say more, but that...
August 18, 2024
Updated review

Simple, effective; they want me to say more, but that really says it.

Date of experience: August 7, 2024

Very reliable resource
April 8, 2024
Previous review

So simple, straighforward. Thanks.

Packing of materials received reflected real care on the part of sellers.

Date of experience: March 28, 2024
Illinois
1 review
0 helpful votes
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Always Great
August 18, 2024

Great experience. Alibris has been reliable and always has what I'm looking for.

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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First time visitor here for college books. Very easy process and good overview.

Date of experience: August 7, 2024
New York
2 reviews
0 helpful votes
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Quick, easy interface
August 17, 2024
Updated review

Alibris makes it easy to find books by various means and the text-heavy pages load quickly.

Date of experience: August 7, 2024

The optimizer is one of the better tools out there...
December 14, 2022
Previous review

The optimizer is one of the better tools out there for shopping.

Date of experience: December 14, 2022
Washington
1 review
0 helpful votes
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Most orders go smoothly
August 17, 2024

Most orders go smoothly. I just had one that was canceled but I had no idea, so I did not receive my book then it took about 4 emails back and forth with Alibris to resolve. Thank you.

Date of experience: August 7, 2024
VI
1 review
0 helpful votes
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I enjoy the opportunity to order from you
August 17, 2024
Updated review

I enjoy the opportunity to order from you. I find copies of cherished books in your listing. Thank you for the browsing and shopping experience. Ajt

Date of experience: August 7, 2024

Receiving the books that I order is never certain
June 26, 2024
Previous review

Receiving the books that I order is never certain. Sometimes shipment takes forever. And always I am never notified. Generally after 4 weeks I contact you only to get sad news. But I optimistic, hoping for improvement.

Date of experience: June 15, 2024
Colorado
1 review
0 helpful votes
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This is only my second order
August 17, 2024

This is only my second order. My first order was right on time and it was exactly what I ordered.

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
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Made the purchase so easy
August 17, 2024

Made the purchase so easy. Good description of the used book.

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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It was easy until you required fifty characters in my response

Date of experience: August 7, 2024
New Mexico
2 reviews
0 helpful votes
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Great selection of books I really like! The Art selections are great!

Date of experience: August 7, 2024
New Hampshire
1 review
0 helpful votes
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I contacted the seller and received a refund. But I was NOT happy.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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You make shopping efficient
August 17, 2024
Updated review

You make shopping efficient. You had what I wanted and it was easy to find and compare offerings.

Date of experience: August 7, 2024

Confusing
October 2, 2021
Previous review

Confusing. Didn't show which volume or season I was ordering until checkout.

Date of experience: September 1, 2021