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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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My search was smooth, my password was saved (I have trouble remembering and/or saving my passwords, so this is helpful) I found what I needed, and more.
My log in information was saved so log in was quick and easy. I found the books I wanted. All went smoothly and quickly. Thank you.
Easy shopping! Ive purchased one other book and had a good experience then too.
I was able to get the book I wanted and it was actually in better shape than advertised. Bonus!
The website is easy to navigate with many books to choose from.
Can always find the books I'm looking for at excellent prices.
Always has what I'm looking for at a great price.
It has been great! I keep finding great deals on new things that I am interested in!
From shopping, to setting up an account, the entire process was very easy!
Thank you...seamless! So simple. So quick! I can't wait to check out more stuff!
Simple, effective; they want me to say more, but that really says it.
So simple, straighforward. Thanks.
Packing of materials received reflected real care on the part of sellers.
Great experience. Alibris has been reliable and always has what I'm looking for.
First time visitor here for college books. Very easy process and good overview.
Alibris makes it easy to find books by various means and the text-heavy pages load quickly.
The optimizer is one of the better tools out there for shopping.
Most orders go smoothly. I just had one that was canceled but I had no idea, so I did not receive my book then it took about 4 emails back and forth with Alibris to resolve. Thank you.
I enjoy the opportunity to order from you. I find copies of cherished books in your listing. Thank you for the browsing and shopping experience. Ajt
Receiving the books that I order is never certain. Sometimes shipment takes forever. And always I am never notified. Generally after 4 weeks I contact you only to get sad news. But I optimistic, hoping for improvement.
This is only my second order. My first order was right on time and it was exactly what I ordered.
Made the purchase so easy. Good description of the used book.
It was easy until you required fifty characters in my response
Great selection of books I really like! The Art selections are great!
I contacted the seller and received a refund. But I was NOT happy.
You make shopping efficient. You had what I wanted and it was easy to find and compare offerings.
Confusing. Didn't show which volume or season I was ordering until checkout.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

