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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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DVDs arrived in a timely manner and are in great shape! I'll be back!
I've been a customer for years and usually find what I'm looking for.
The site is easy to navigate and customer care is great. As soon as I placed my order I received shipment confirmation with tracking number. I felt at ease knowing my order was on its way. I even received delivery emails. The books condition are as the site stated or better.
I had not heard of Alibris until I was shopping for several copies of a textbook that is no longer in print. I was delighted to find multiple copies that were all reasonably priced. Although the books were coming from different locations, all arrived quickly and in good condition. I highly recommend Alibris for used book purchases!
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I've never had an issue ordering books from Alibris. Its fast, simple, and usually, a tremendous bargain.
PLEASE LET THIS BE THE EXACT EDITION THEY DESCRIBED IN THE DESCRIPTION OR I MIGHT HAVE TO KMS THANK YOU SO SO MUCH PLEASE PLEASE PLEASE
The web site was very easy to navigate and process went smoothly.
Easy to find the book I was
Looking for with an excellent price and shipping.
My book was a library book and that was not made clear in the description. That is a big negative.
Excellent website and selection. Easy to use. Great price.
The site was great! I indeed found the item that I was looking for thanks!
Easy! Except for this feedback form where I wanted to compliment you with "Easy," but couldn't initially because you require 50 characters minimum. NOT EASY!
Why are you making me write a review when I said I don't do reviews?
The train book I ordered came very quick- got it only 3 days after I ordered it
Great Prices, Very Good Customer Service. I can almost always find the book that I am looking for.
Book was exactly as represented and price was reasonable. Shipping was slow.
First time here. Will wait to see how order arrives before further review. Contact me then
Quick and easy ordering process. Loved the fact that I can use paypal
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

