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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It's about time we have faster shipping and delivery. That's the way to handle your business. Kudos
Very easy to find what I was looking for. Except for cars, I don't buy used. I'm taking a chance here, hopefully not disappointed. With CDs, ya just got to get the 1's & 0's
Having just had an unfortunate experience with another used book dealer, I went back to Alibris hoping for better. They certainly came through, and I am enjoying my books!
Prices are to be desired but still quite solid. Will probably come back for more.
The book arrived in good condition and I am very satisfied with the condition and the delivery time.
Thanks Alibris you have done it again. So pleased that your service keeps me reading great books with such quick turn around time.
I couldn't believe how easy it was buying high quality books online! Thanks again.
I wanted this book but as it was out of print has a problem getting it. The seller described it as Very Good so I was happy to buy so was thrilled to fine it was clearly a new amd u used book when it arrived
The price was great and give the distance it had to travel the delivery time was very satisfactory. Extremely hapoy with the experience Thank you
No problems at all, thank you very much. I'll certainly use Alibris again when needed.
Wonderful experience! Quickly found the correct item. Smooth transaction!
Found Bible in very good condition at the right price. The process of looking through the available Bibles was very easy.
I was able to find what I wanted. The price was right
It took me forever to order these books. Wouldn't accept a credit card and had to change my password to place the order. Very frustrating and disappointing.
The book i ordered was in excellent condition and the product arrived earlier than expected.
Very easy process and found exactly what I was looking for and at price I was looking for. So far great experience. Thank you.
Highlighting key information in different colors will better help customers find what they are looking for.
Found what I wanted easily and happened across some new finds. I needed books!
Love Alibris.com, such reasonable prices and great selection!
Pretty good 👍 Easy site ro search but best part is free shipping
Alibris is always the first place I look for books. Least expensive, best selection, supports small businesses
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

