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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Saved me a lot of money on a needed textbook for my college class
I love being able to search easily
- editions
- multiple distributors
The best
Very dependable service with great selections. I will continue to shop with Alibris!
Even though I'm looking at a screen I get that feeling you get when actually in a used bookstore and you find exactly what you're looking for and more. Thank you!
Great selection on hard to find books. Easy to find what I'm looking for. The "free" shipping option was confusing until I realized my books were not eligible.
I've always enjoyed shopping at Alibris. Everyone makes it simple. And your customer support has always been superior.
Easy to order. Happy with the delivery time.
The book was in very good condition - even better than expected.
Great ordering process and excellent pricing. The only negative is that shipping costs are too high.
Everything is great but the shipping is too expensive.
So far it is enjoyable. We read it aloud and discuss what we have read.
I was not able to put in the discount code "manual" so I didn't save $10.00!
If an author has a Series a buyer s/b able to enter the series name to simplify the search. Such a WEB Griffin's Presidential Agent.
Easy to use but I do not want my rating to be shared with my name and only share as anonymous.
I noticed that I accidentally ordered two copies of a book, as soon as I placed the order. I immediately emailed customer service, but when they responded I was told it was impossible to amend the order.
Good, except coupons are hard to find.
Good selection, reasonable prices, shipping costs can be improved.
The selection is good; shipping rates can be improved.
Prices and service both great. I ordered two books. One came in 7-10 days; the other not for 2-3 weeks.
It takes too long to order. Then when I had to change my password, I had to start my order all over.
I found the books I wanted but the shipping far exceeds the cost of the book. I always look for paperbacks before hard cover books.
The process was quick and easy. I found exactly what I was looking for.
A quick and very intuitive experience. Cozy and confident way to buy books and enjoying navigating the very well designed website.
So far all went well. The information on the search page is abundant, as well as on all the following pages through to checkout. Nicely presented. It's my first order so no comments on the delivery at the moment.
Always got what I wanted and within a timely manner. I've never had a bad experience with an Alibris seller.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members