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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always satisfied, the only place I order from. Large selection of books, something for everyone.
Prompt and affordable service, and the product was as described.
Able to find half a dozen books that were out of print and hard to locate elsewhere.
Alibris always has a very organized website where I can find what I need at any time!
Great Choices and clear descriptions!
Because Alibris took the time to get my book in time for my college class.
Good customer service & shipping time, not sure what else to say, I haven't read the book yet.
Saved me a lot of money on a needed textbook for my college class
I love being able to search easily
- editions
- multiple distributors
The best
Very dependable service with great selections. I will continue to shop with Alibris!
Even though I'm looking at a screen I get that feeling you get when actually in a used bookstore and you find exactly what you're looking for and more. Thank you!
Great selection on hard to find books. Easy to find what I'm looking for. The "free" shipping option was confusing until I realized my books were not eligible.
I've always enjoyed shopping at Alibris. Everyone makes it simple. And your customer support has always been superior.
Easy to order. Happy with the delivery time.
The book was in very good condition - even better than expected.
Great ordering process and excellent pricing. The only negative is that shipping costs are too high.
Everything is great but the shipping is too expensive.
So far it is enjoyable. We read it aloud and discuss what we have read.
I was not able to put in the discount code "manual" so I didn't save $10.00!
If an author has a Series a buyer s/b able to enter the series name to simplify the search. Such a WEB Griffin's Presidential Agent.
Easy to use but I do not want my rating to be shared with my name and only share as anonymous.
I noticed that I accidentally ordered two copies of a book, as soon as I placed the order. I immediately emailed customer service, but when they responded I was told it was impossible to amend the order.
Good, except coupons are hard to find.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

