On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good prices. One was correct the other was the wrong edition but had the correct edition picture attached to the listing. Need to return it.
Easy to order & helpful automatic fill in personalized info.
The quality was on the mark and the selection provided a good mix from good to pristine.
A trusted source for years, I have never had a bad experience!
I order frequently and have always been pleased with service
I love alibris and I recommend you guys to all my friends!
However, I noticed that I get a notification mentioning that I qualify for free-shipping on some of my orders even-though I live in Canada. It would be nice to update this notification so it doesn't show as it is confusing since, from what I understand, shipping to Canada doesn't include any discounts.
I love your service nonetheless, have a good day!
Easy to read/navigate website. I appreciate an uncluttered online space.
Quick and easy, layout of site makes sense. Pages are quick to load.
Great books for great price. I recommend this website to any student who struggles to afford books for school.
I'm a poor student who is very grateful for this website. Thanks for making college more affordable!
Came so fast and in great condition as described! Much cheaper than other used bookstores.
Entire site was down most of the shipping period, so I had no way to track anything. Very disappointed.
Good purchase with easy use of website!
I have no complaints!
I had difficulty trying to assess which edition of the book was for sale for some of the other options. Chose this because I knew what I would be getting.
Liked the recommendations that followed my addition of the first text to the cart. It was a book I am quite looking forward to reading.
Received book as ordered and very quickly. All descriptions were accurate
Easy to navigate and find items. Alibis is my go to for hard to find, and out of print books.
Always an easy shopping experience
Your prices are by far amazing, along with your inventory of books.
Easy to navigate and order. I never got the 5 dollar off but, I appreciate the books.
Easy access to site, type of book looking for and easy purchase!
I ordered from alibri because they had the best price on a used book that I wanted. The order came at a reasonable time, the book was the quality stated, and I am overall happy with my experience.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members